Helpful advice and support from both Tom and Nettie. They were knowledgeable about the holiday I was booking . Really useful having a travel agency so local to where I live.
Company replied
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Helpful advice and support from both Tom and Nettie. They were knowledgeable about the holiday I was booking . Really useful having a travel agency so local to where I live.
Company replied
Netty and her team go above and beyond to get you your holiday. Also after care services are brilliant. Time spent with you is best customer service
Company replied
Tom ran through the whole trip to me, and when I didn’t understand something went back and explained a different way with some personal experiences as we went. Top class
Company replied
Thomas Knight has been great throughout this holiday booking process. He took the time and listened to my requests and had a quote and full itinerary for me the very next day. A small issue cropped up... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
2 Wilkes Way, IP14 1DE, Stowmarket, United Kingdom
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Yet again Emily worked her magic and found exactly what I was hoping for . She is fantastic and I wouldn't go anywhere else to find my dream trips .

Reply from Hays Travel - Stowmarket
We went on line to book tickets to Australia and was bombarded with all sorts of info that just didn’t make sense to me so we went to Hays in Stowmarket, Tom warmly greeted us and sat us down, within 45 minutes we had the best prices, chose our seats for the 4 flights on the days we wanted and he sorted our travel insurance. all round a fantastic experience. Tom was very professional and answered all of our questions, will definitely use Hays Travel again.

Reply from Hays Travel - Stowmarket
Netty was great!!
Amazing service as always 5 stars all the way to the moon and back. She knows what doing

Reply from Hays Travel - Stowmarket
Staff were knowledgeable and guided us through the process well. However, by the end I felt a little pressured as it was too much information all at once. It would be good to just book the holiday and then when the balance is due, add any extras.

Reply from Hays Travel - Stowmarket
We wanted to book a short notice holiday and this was done in a friendly and efficient manner.

Reply from Hays Travel - Stowmarket
We were seen by Tom who was knowledgeable and thorough. He was patient and helped us find a nice relaxing break away from children!!!

Reply from Hays Travel - Stowmarket
Brilliant customer service. Tom was so helpful and found the right holiday for us. Always first class service from Hsys Stowmarket.

Reply from Hays Travel - Stowmarket
Emily made us feel welcome and relaxed, and took infinite care to check and double check our bookings, giving us useful advice and suggestions along the way. She gave us as much time as we needed and we never felt rushed. We couldn't fault her!

Reply from Hays Travel - Stowmarket
100% customer service. Tom spent 90 mins with us finding the right accommodation, location and price. We left extremely happy and looking forward to the holiday. You can't beat speaking to staff with such experience and knowledge. Also thank you to Netty for her advice.

Reply from Hays Travel - Stowmarket
The staff are so dedicated and take all the worry out about booking a holiday.

Reply from Hays Travel - Stowmarket
I had a destination in mind and a date range, plus a budget. Netty was really helpful and talked through options and ideas, tweaking the criteria as we went. She was knowledgeable and friendly. I left the branch with everything sorted and no stress. Highly recommended.

Reply from Hays Travel - Stowmarket
Our visit to Hayes in Stowmarket was a lovely experience. A warm welcome, as always. Emily took us through many options for our forthcoming trip to Iceland. We were not rushed and very pleased with all of our options booked. Emily is a lovely lady and would recommend Hayes.

Reply from Hays Travel - Stowmarket
the booking was very easy to do and the customer service was good

Reply from Hays Travel - Stowmarket
Initially met Tom. He was really helpful & friendly. He suggested various holidays & hotels that would suit your budget.

Reply from Hays Travel - Stowmarket
Staff very knowledgeable with good suggestions on where we might travel from and to for a week long break abroad.

Reply from Hays Travel - Stowmarket
We popped into Hays travel Stowmarket and was greeted cheerfully by Emily .
We had seen an advert by them for a holiday on Facebook to Malta .
Within an hour she had explained the holiday to us and we booked straight away .
Very easy and a pleasure to book with Hays .

Reply from Hays Travel - Stowmarket
We have used Hays before and have always found you very friendly and efficient. Our holiday was booked and it was actually cheaper than on line.

Reply from Hays Travel - Stowmarket
Very friendly and helpful, seemed to understand exactly what we wanted from our holiday and worked to find a holiday that suited us perfectly! Really good with kids too keeping our 6 year old entertained while we talked

Reply from Hays Travel - Stowmarket
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