Hays Travel - Stowmarket Reviews 

Very helpful and knowledgeable staff. Made the process of booking a holiday very easy. This is the third time we have booked with Hays and as always received grat service.

Tom was excellent. Took time to make sure we got the right holiday - even phoning the hotel while we were there to check on the room type. He also stayed late, to make sure everything was booked - fantastic service.
Would 100% recommend

This company ,especially the staff are brilliant we are treated more like family rather than customers excellent,!!!!

A great experience. We've been booking holidays with Hays over the years and the experience is always friendly, positive, helpful and they get the best deals for us. Netty is a great asset to the travel agency and always answers my queries quickly and efficiently.

Very knowledgeable staff, brilliant customer service great holiday booked

My holiday booking booking was made so easy by Emily, she was so helpful, my partner has mobility issues and she explained services we could get at the airport, and will arrange that nearer departure date, took a weight of our minds, went through hotel & flight details thoroughly, such a good experience, thank you Emily

From the moment we entered the shop everyone was very welcoming and listened to our holiday needs, the member of staff was very helpful and very pleasant the service was excellent resulting us purchasing a holiday.

We were able to book the exact holiday we hoped for.
The manager was efficient, professional and friendly. We were under no pressure.

We saw Tom at Stowmarket and he was very knowledgeable, thorough and very helpful and it was a pleasure meeting him and knowing that our cruise we booked will be great. Thank you Tom

Tom from stowmarket was amazing sorting our 2027 cruise out for us very professional in his personal &telephone manner. Nothing was to much trouble , he sorted us out well. He deserves to go far

Great service and knowledge

Tom explained everything clearly and made suggestions that would make our holiday choice better. He even made suggestions for our next holiday

Excellent service staff wonderful especially Lucy

Amazing customer service and sat with us for as long as it needed to be

Excellent customer service from Tom, our travel advisor. He took time too listen to the type of holiday we wanted, and advised on different options for our planned cruise to Norway. We didn't feel rushed or pressured into making any decisions.

Firstly the manager found us a better holiday that includes everything we needed & when it came to booking it the assistant manager did the booking for us & made sure we had everything we needed. We go straight to them future as they definitely got it right for us. Thank you

Gina, Tom and Netty were super helpful with our holiday booking for next year!

Nothing was too much trouble for Tom when I wanted to book a short break in 4 days time. He was his usual friendly knowledgeable self and in no time found me just I was looking for in flights accommodation and ordering currency.

Good honest Information. Made sure holiday we booked was exactly what we wanted. Assistant (Netty) was knowledgeable & helpful.

Had a great experience booking our holiday very helpful and nothing was to much trouble even after we had to change our plans and dates very friendly as always and helped with everything we needed . Advised us about flights and was always smiling and so friendly xx great agent thankyou Netty

As always great advice on choosing your options .great friendly smiles makes for a very good experience.THANK YOU TO ALL THE WONDERFUL STAFF AT HAYS STOWMARKET.