Hays Travel - Southend Reviews 

The agent took the time to ensure that my booking was correct and addressed any questions that I had.
The experience was a bit trying as it took a long time for the computer to verify the booking and the agent had to ring support to get the problem resolved.

They are very helpful and all the staff are always happy and smiling they are really good at their jobs

Amy was super helpful and gave me a few options. Very happy with the service A***

Spoke to Julie. She guided us and made logical sensible recommendations. Very happy with the choice. Hays Travel has always given good sound advice and recommendations based on personal experience. Great service . Thank you

Very easy to book once you have found your destination and hotel accommodation which was all done on the internet.

We were seen by Sam she was brilliant very good and professional a nice experience

The adviser was very helpful and took pains to answer our queries.

Booked a cruise with the Southend branch over the phone. Pleasant service although the Hays website for booking cruises is far worse than Seascanner, Iglu etc... They price matched for me which is benefit.

Had a warm welcome, got seen to straight away to start talking about a holiday.
Amanda had excellent knowledge of flights departure airports and the destination we chose.
She spoke to both my mum and I who were there together. She was extremely friendly, professional and helpful.
She helped book a great holiday. Will definitely go back and book again .

My husband and self were helped to book our holiday by Samantha. She was really helpful in selecting a hotel that was just right for us. Thank you for that.

My sister did our booking but I know you as a company were extremely helpful with dealing with her. My disabilities were also dealt with sensitivity and kindness

Anna was helpful sorted out the holiday I wanted . Gave good information

My wife and I wanted to book a week long trip to Jersey. I had checked on line with EasyJet holidays, the firm that we wanted to go with, but we were struggling to find the holiday we wanted.

I called into Hayes Travel in Southend and explained all this to the rep. She subsequently found two holiday that were suitable, to take away to discuss with my wife.

We chose the more homely looking venue and I completed the booking the next day, with the same rep. The only small surprise was that although the holiday was booked for June, full payment was required immediately.

However I cannot fault the rep. She was very pleasant, helpful and extremely proficient.

Julie who assisted with our booking was extremley helpful and made every effort to cater for our needs

Many Thanks

Very helpful , and sorted out everything . Would defo use again .👍👍

Fantastic service. Very efficient and helpful.

First class service

Yes the young lady who booked our flights was very good at her job and was all booked very quickly.