Cruise & stay holiday booked. Staff extremely helpful especially Jo (Redditch branch) who helped enormously with our aircraft seating problem. A pity that TUI wants to charge you at every opportunity... See more
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What a pleasure- no more struggling with numerous tabs open. A super friendly, knowledgeable and professional member of staff listened to exactly what I wanted. She sorted flight times, location requi... See more
Company replied
Firstly the lovely Becky found us the perfect holiday, being foster parents, our sleeping arrangements were quite specific. Unfortunately the next day we had the terrible news that our grandson who is... See more
Company replied
I called in the branch on the off chance I could get some help booking flights only for a trip to see a family member in Spain. I had tried doing it myself and was going round in circles. The staff... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
37 Evesham Walk, B97 4EX, Redditch, United Kingdom
- 01527907887
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Staff are always helpful and go above…
Staff are always helpful and go above and beyond to help,

Reply from Hays Travel - Redditch
Great friendly staff
Great friendly staff. Very helpful. Booked our holiday to Krakow for October. Great price and great hotel. Very pleased

Reply from Hays Travel - Redditch
Booking a package to New York
Walked in to enquire about a trip to New York for my daughters 18th Birthday. Hayley was extremely knowledgeable. She knew exactly what we wanted and provided all the info. We were so content with what she had put together that we booked it there and then. There was absolutely no pressure to do this however, we didn't feel any need for hanging around as we knew what we wanted.

Reply from Hays Travel - Redditch
An enjoyable experience
We have been using Hayes for many years and will always use them in the coming years. Although we had already researched hote, flights, etc Alexi was extremely professional in putting the correct package together for us.
Would highly recommend Hayes if you want a stress free and enjoyable way to book your holiday.

Reply from Hays Travel - Redditch
We were very impressed with Georgia in…
We were very impressed with Georgia in the Redditch branch. She was extremely helpful and sorted out our holiday efficiently and quickly.
Thank you

Reply from Hays Travel - Redditch
Haley was awesome great in explaining…
Haley was awesome great in explaining everything to us.

Reply from Hays Travel - Redditch
Jo/Hays
Jo, the member of staff was so helpful, patient and knowledgeable. She went through everything with us to ensure we had the holiday we wanted.

Reply from Hays Travel - Redditch
The staff are friendly and approachable…
The staff are friendly and approachable they give their time for you to find a holiday that suits you so that you can enjoy and satisfied with

Reply from Hays Travel - Redditch

Reply from Hays Travel - Redditch
Great Experience
We saw Jo at your redditch branch today, every time we see jo she is fantastic. She is always so helpful, friendly and always goes above and beyond to help :)

Reply from Hays Travel - Redditch
Great Customer Service
The member of staff was very patient and showed options. Explained everything we needed to know so very pleasant experience

Reply from Hays Travel - Redditch
Fantastic service and even checked us…
Fantastic service and even checked us in, apologies but can’t remember our staff members name, but 10/10 with customer service and an asset to the company.
Will definitely be back!

Reply from Hays Travel - Redditch
Easy booking experience As when previously booking with Hays…
As when previously booking with Hays Travel in Redditch the process was quick and easy to complete. I knew what I wanted and it was quickly found, confirmed and booked. All sorted including all the discounts available. Will use Hays Redditch again.

Reply from Hays Travel - Redditch
Family holiday
Becky was very patient and took on board our wishes. She was friendly caring and supportive and we felt confident in finding the right holiday.
She spent a long time with us in trying to find our ideal holiday. She also gave advice when choosing certain options. Becky and her colleague also told us it was more beneficial to buy our currency through them as they have very competative rates.

Reply from Hays Travel - Redditch
Really good even got asked how my…
Really good even got asked how my birthday was going 🤗 great customer service 💕

Reply from Hays Travel - Redditch
Very helpful answered all my questions…
Very helpful answered all my questions the young girl asked her colleague and she came to offer advice to as I am a first time cruiser

Reply from Hays Travel - Redditch
Jo was excellent
Jo was excellent. She found us the perfect holiday. Very knowledgeable about what we wanted. I usually book our holiday online but will definitely come back and see Jo next time we need a holiday. She went above and beyond to sort special assistance and medical conditions for our flight.

Reply from Hays Travel - Redditch
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