Love this team. That's why we keep returning. They are so helpful with our australian trip which kept changing. A big thank you to Sarah, Sophie and Debbie for keeping us upto date and helped wit... See more
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See what reviewers are saying
Sophie was exceedingly helpful and supportive and came up with lots of solutions. We went in with what we thought would be a challenging request but came out after a very pleasant session with the wh... See more
Company replied
I was totally impressed with the service I was given. There was lots of communication of what I was looking for my requirements and needs.i wasn’t rushed or pressured in any way the staff members who... See more
Company replied
Excellent customer care, 2nd holiday booked through Hayes Redcar this year. Nothing was too much trouble for Sophie, and found the ideal cruise for me (as a first cruise), with a potential 2nd cruise... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
68 High Street, TS10 3DD, Redcar, United Kingdom
- 01642 918977
5.0
Excellent
1K reviews
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Reply from Hays Travel - Redcar
Thank you for taking the time to leave us a review! We're so glad we could get your holiday to Malta sorted :) Ellie
Hayes Travel Wonderful
Great holiday travel agents to deal with, found everything we wanted, dealt with Louise great representative as are all the other staff, great team.
14 June 2026
Reply from Hays Travel - Redcar
Thanks for choosing to book with us and for taking the time to leave a review. It was a pleasure to get your holiday to Majorca sorted :) Louise
The girls where helpful
The girls where helpful, and wee booked a holiday.
Negative -, the coffee machine bead broke, and it was very warm in the shop
14 June 2026
Reply from Hays Travel - Redcar
Thank you for your feedback. We're glad our team was helpful with your holiday booking. We hope you have a lovely time in Prague :)
All the staff at the Redcar store are…
All the staff at the Redcar store are absolutely amazing always ready to help and do the best they can for you very happy and will always go back thank you 👍🏻
6 June 2026
Reply from Hays Travel - Redcar
Thanks for leaving us such a lovey review! It was a pleasure to help get your holiday to Turkey sorted :) Thanks for booking! Sophie
Very quick and efficient service
Very quick and efficient service, really helpful with any questions
12 June 2026
Reply from Hays Travel - Redcar
Thanks for choosing to book with us and for taking the time to leave a review. It was a pleasure to get your holiday to Majorca sorted :) Chloe
Good service as always
9 June 2026
Reply from Hays Travel - Redcar
Thanks for you feedback, Susan - we always appreciate it! :)
Reply from Hays Travel - Redcar
Thank you for your kind words! We really appreciate your continued support and look forward to helping you again in the future :)
Just walking in the shop you are met…
Just walking in the shop you are met with smiles from the staff .They are very friendly and helpful with any type of holiday you are booking.
6 June 2026
Reply from Hays Travel - Redcar
Thank you for your lovely review! We're delighted to hear our team made you feel welcome and helped make your holiday booking experience enjoyable. We look forward to seeing you again soon :)
Great team you have in the Redcar…
Great team you have in the Redcar agency, very knowledgeable and professional.
Thanks
19 May 2026
Reply from Hays Travel - Redcar
Thank you for your kind words! We're so pleased to hear you had a great experience with our Redcar team. Your feedback means a lot, and we'll be sure to pass on your kind words to the team. We look forward to helping you again soon! :)
Member of staff very pleasant polite…
Member of staff very pleasant polite and helpful with booking. Thank you
5 June 2026
Reply from Hays Travel - Redcar
Hi Paul
We are so glad our team could assist you with your booking. We appreciate your kind words.
Kind Regards
Hays Travel Redcar :)
What a great service by the team in Redcar…
What a great service by the team in Redcar always friendly, patient and willing to find the right deal without any hesitation. From messaging on messenger to face to face dealings the team, Sophie and Ellie were amazing thank you so much, highly recommended 😀
5 June 2026
Reply from Hays Travel - Redcar
Mr Iain Turner,
We are so pleased to hear our team provided such a friendly and patient service. Thank you for your wonderful feedback and recommendation!
Kind Regards
Hays Travel
Friendly, efficient and knowledgeable staff
Friendly, efficient and knowledgeable staff. Spent time with us to sort our holiday requirements very quickly.
4 June 2026
Reply from Hays Travel - Redcar
Thank for you choosing to book your trip with us and thank you for your fab review :) We hope you have a wonderful holiday!
Great service…again!
3 June 2026
Reply from Hays Travel - Redcar
Thank you for your wonderful review! We're delighted to hear you've had another great experience with us. Your continued support means a lot, and we look forward to helping you again in the future :)
Reply from Hays Travel - Redcar
Thank you for your kind review. We appreciate your feedback and look forward to helping you again in the future :)
I've used Hays a lot of times to book…
I've used Hays a lot of times to book our holidays, and i trust them.
Ellie was very helpful finding a hotel with breakfast included and also within walking distance of the beach, shops and local bars. We can't wait to go.
26 March 2026
Reply from Hays Travel - Redcar
Thank you so much for your lovely review! We're delighted to hear you've continued to trust Hays with your holidays. Ellie will be thrilled to know she helped find the perfect hotel for you, with all the right touches to make your trip special. We hope you have an amazing holiday and create lots of wonderful memories!
Staff Chloe
21 May 2026
Reply from Hays Travel - Redcar
Thank you for leaving us 5 stars! Wishing you a lovely holiday :) Chloe
Reply from Hays Travel - Redcar
We appreciate your kind words. We are glad we could help.
Kind Regards
Hays Travel
Reply from Hays Travel - Redcar
Thank you for such a lovely review :)
Great customer service Ellie
Great customer service Ellie. Was so lovely. Couldn’t do enough for us. It was a pleasure going into redcar. To book our holiday thank you Ellie
23 May 2026
Reply from Hays Travel - Redcar
Thank you for your wonderful review! We are so pleased to hear you had such a positive experience. We appreciate your kind words.
Kind helpful service brilliant money exchange and insurance
Kind helpful service brilliant
22 May 2026
Reply from Hays Travel - Redcar
Thank you so much for your lovely review,
I am are delighted you had a brilliant experience. I appreciate your kind words. Ellie :)
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