Went into the pudsey store to book a last minute deal. Evelyn was very helpful and gave us lots of holiday options. Evelyn was very knowledgeable on the different places to go and we eventually booke... See more
Company replied
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We needed a last minute holiday as our holiday had been cancelled last minute due to an ash cloud from mt etna. Lauren at Hayes travel in Pudsey was amazing. She spent time listening to what we’d like... See more
Company replied
Maisie made booking our break very easy, she was extremely helpful and friendly and promptly responded to any queries I had. Would definitely recommend booking with Hays
Company replied
Absolutely brilliant experience with Hays Travel Pudsey from start to finish — and a special mention has to go to Matty, who was outstanding. Nothing was too much trouble. Matty took the time to pr... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
31 Lidget Hill, LS28 7LG, Pudsey, United Kingdom
- 01138275448
4.9
Excellent
685 reviews
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Reply from Hays Travel - Pudsey
We appreciate you taking the time to share your experience; we are so happy to hear that our team was helpful and polite during your visit.
went in looking for a cruise
We went in looking for a cruise and sat with the "cruise expert" Ruth. She was absolutely brilliant, very knowledgeable and sorted us out in no time with everything we requested.
Would very highly recommend.
1 February 2026
Reply from Hays Travel - Pudsey
Thanks so much for this lovely review - I look forward to sharing this with Ruth, we think she is fab too!!
Reply from Hays Travel - Pudsey
Thank you for taking the time to leave us a review, we hope next time we can show you our 5 star service!
Ruth the staff member was totally and…
Ruth the staff member was totally and professionally helpful throughout my visit to book our first coach tour. Nothing was to much trouble for her .I am hearing impaired so often struggle with communication and she very empathetic on my visit.l will definitely use your shop again.
17 February 2026
Reply from Hays Travel - Pudsey
Hey Joan,
Thanks for your lovely review. We'll pass this on to Ruth for you :)
Thanks,
Hays Travel Pudsey
Fantastic experience
Fantastic experience.
Ruth at Hays Travel Pudsey is a credit to your team.
She went above and beyond to find us the perfext holiday.
Thank you and I will use again.
16 February 2026
Reply from Hays Travel - Pudsey
Thank you for your lovely comment and we hope you have a fantastic time! Will pass this onto Ruth :)
I have not flown on holiday
I have not flown on holiday
for over 10 years so called in at Hays to book a trip to New York which Evelyn arranged for me, kindly arranging flights and hotel.Later our flights were cancelled by Air Lingus ( without informing Hays) and the lady in office immediately contacted the airline, arranging new flights and then finding me a hotel to stay overnight. It’s was done immediately so I didn’t have the worry of it. Such a stressful time successfully managed and I can’t thank them enough for their help and expertise.
8 February 2026
Reply from Hays Travel - Pudsey
Thank you for this amazing 5 star review, we are so glad that you were well looked after and I will share this feedback with Evelyn!
Easy, efficient and competitive price
Easy to deal with, got all the info required and able to book for a great price
15 February 2026
Reply from Hays Travel - Pudsey
Thank you for the fab 5 star review! We wish you a wonderful trip!
Excellent service
Very friendly, helpful staff. When I wanted to change the booking staff were very accommodating and managed to change the booking to what I wanted. Would definitely use them again
5 February 2026
Reply from Hays Travel - Pudsey
Thank you so much for this lovely 5 star review, we will be thrilled to share this feedback with Ruth!
I have used Hays for several holidays…
I hve used Hays for booking several holidays now and the staff at Pudsey are always very knowledgeable and friendly. Will definitely use in the future.
25 January 2026
Reply from Hays Travel - Pudsey
Thank you for leaving this lovely review, we will share this with Emma :)
Reply from Hays Travel - Pudsey
Thank you for the lovely 5 star review! It was a pleasure dealing with you too & I hope to help again in future :)
Reply from Hays Travel - Pudsey
Thank you Brian for taking the time to leave us a review and for you continued support Team Pudsey :)
Emma was brilliant arranging our…
Emma was brilliant arranging our holiday as she has been in the past - we have every confidence in her.
6 February 2026
Reply from Hays Travel - Pudsey
Thank you for leaving this lovely 5 star review for Emma, we can't wait to share this with her!
Reply from Hays Travel - Pudsey
Hi Martin
Thank you for your comments glad your experience was a good 1 :)
Excellent service
Ruth was very knowledgeable, and very keen to make sure we got exactly what we wanted for our holiday. Our first visit to Hays, it definitely won’t be our last.
5 February 2026
Reply from Hays Travel - Pudsey
Thank You Sue for your lovely comments about Ruth she really is a super star and looks after her customer's from start to finish and we look forward to seeing you again soon :)
Reply from Hays Travel - Pudsey
Thanks for a 5 star review we're so glad that you were happy with the service :)
Very friendly and helpful
25 January 2026
Reply from Hays Travel - Pudsey
Hey Julie,
Thanks for your kind review :)
Hays Travel Pudsey
Reply from Hays Travel - Pudsey
Hi Jennifer,
Thank you for your kind review! We will pass this on to Emma for you.
Thanks,
Hays Travel Pudsey
Very professional service.
Very helpful staff. Polite courteous and friendly. Professional, made the booking a seamless experience!
Many thanks.
Ps I believe the staff member is called Evelyn, I hope I've remembered correctly!
29 January 2026
Reply from Hays Travel - Pudsey
We appreciate you sharing your experience. We're so glad to hear that our helpful staff made your booking a seamless experience!
Reply from Hays Travel - Pudsey
That is what we like to hear! We hope you enjoy your holiday :)
Ruth has been extremely helpful and…
Ruth has been extremely helpful and informative. She has kept in contact and made sure my cruise booking was right for me and my family. Excellent service from Ruth.
31 January 2026
Reply from Hays Travel - Pudsey
We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear that you found our service helpful in booking your cruise :)
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