Helped me book my Disneyland Paris Tickets with ease, all done quickly and efficiently and could't recommend more, Fallon was great and very happy to have sorted all of it out. Will be using them agai... See more
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Booking my holiday with Nieve in the Petersfield Branch was very easy. Nieve was helpful and patient as I looked at the options she offered me. I know, as with previous bookings that I will be looked... See more
Company replied
Hays Travel staff were well informed and extremely helpful throughout. They went to great lengths, in particular, to help us obtain our eTA for Canada.
Company replied
Hays Travel never fail to deliver exceptional service and on this occasion they were even more brilliant than ever. Nighat and Fallon were so lovely and found me my perfect holiday and stayed late as... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 High Street, GU32 3JT, Petersfield, United Kingdom
- 01730 268341
4.8
Excellent
301 reviews
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Helped me book my Disneyland Paris…
Helped me book my Disneyland Paris Tickets with ease, all done quickly and efficiently and could't recommend more, Fallon was great and very happy to have sorted all of it out. Will be using them again soon!
11 August 2026
Reply from Hays Travel - Petersfield
Joseph,
Thank you so much for your kind words and for choosing us to book your magical trip. We are so pleased to hear everything was sorted quickly and efficiently for you. We look forward to helping you again soon!
Kind Regards
Hays Travel Petersfield
Booking my holiday with Nieve in the…
Booking my holiday with Nieve in the Petersfield Branch was very easy. Nieve was helpful and patient as I looked at the options she offered me. I know, as with previous bookings that I will be looked after, and the staff are on hand should I have any questions.
31 July 2026
Reply from Hays Travel - Petersfield
Jacqueline White,
Thank you for your wonderful review! We are so pleased to hear that booking your holiday was easy and that you felt well looked after. We appreciate your kind words.
Kind Regards
Hays Travel Petersfield
Visit to Canada
Hays Travel staff were well informed and extremely helpful throughout. They went to great lengths, in particular, to help us obtain our eTA for Canada.
6 August 2026
Reply from Hays Travel - Petersfield
MRS V CONNOR,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that our staff were so well-informed and helpful
Kind Regards
Hays Travel Petersfield
Reply from Hays Travel - Petersfield
Sue,
Thank you for your wonderful feedback! We are delighted to hear that our team member provided such helpful, thorough, and efficient service.
Kind Regards
Hays Travel Petersfield
Very efficient customer service .
Very efficient customer service .
So pleasant and knowledgeable .
Felt very confident that we were getting a good service .
5 August 2026
Reply from Hays Travel - Petersfield
Wendy,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such efficient, pleasant, and knowledgeable service, and that you felt confident in the service you received.
Kind Regards
Hays Travel Petersfield
Helpful and efficient
Personal, friendly, helpful and efficient service provided by staff in booking our holiday.
16 July 2026
Reply from Hays Travel - Petersfield
BS,
Thank you so much for your wonderful feedback! We are delighted to hear that our team provided you with such helpful and efficient service for your holiday booking.
Kind Regards
Hays Travel WhiteRose
Because all went well.
25 July 2026
Reply from Hays Travel - Petersfield
Roy Hubber,
We're so happy to hear that everything went well for you. We truly appreciate your positive feedback and kind words.
Kind Regards
Hays Travel Petersfield
The staff were really helpful
The staff were really helpful, Nighat was so patient when going through our options and was a nice touch offering us the lounge passes.
Looking forward to our holiday.
17 July 2026
Reply from Hays Travel - Petersfield
Mr Matthew Hallin,
Thank you for your wonderful review! We are so pleased to hear that our team was helpful and patient in finding the perfect options for your holiday. We hope you have a fantastic trip!
Kind Regards
Hays Travel Petersfield
Reply from Hays Travel - Petersfield
Colin,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team helpful, and we truly appreciate your kind words.
Kind Regards
Hays Travel Petersfield
Fantastic service from Hayes Travel…
Fantastic service from Hayes Travel Petersfield who made our booking of our holiday next year so easy.
12 July 2026
Reply from Hays Travel - Petersfield
Andrew Camble,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that we made booking your holiday for next year so easy. We appreciate your kind words!
Kind Regards
Hays Travel Petersfield
Fallon was so helpful
Fallon was so helpful. She listened to what we wanted and had amazing advice and knew what we needed/didnt need! All the staff were really welcoming when we went in branch too.
8 July 2026
Reply from Hays Travel - Petersfield
Ellen Gray-smith,
Thank you so much for your wonderful feedback! We are so pleased to hear that our colleague was so helpful and provided amazing advice. We appreciate your kind words about our welcoming staff.
Kind Regards
Hays Travel Hastings
Extreemly Helpfull
30 June 2026
Reply from Hays Travel - Petersfield
Thank you for the review! Kind regards Hays Travel Petersfield
Nieve from Petersfield was always…
Nieve from Petersfield was always helpful and accepted various changes professionally. We will continue to use Hays in future.
26 June 2026
Reply from Hays Travel - Petersfield
Pauline,
We're so pleased to hear our team was helpful and professional with your changes. Thank you for your kind words!
Kind Regards
Hays Travel
Hays Travel never fail to deliver…
Hays Travel never fail to deliver exceptional service and on this occasion they were even more brilliant than ever. Nighat and Fallon were so lovely and found me my perfect holiday and stayed late as they were having problems getting everything done. I would not hesitate to recommend Hays Travel in Petersfield.
25 June 2026
Reply from Hays Travel - Petersfield
Christina,
Thank you for sharing your wonderful feedback! We are so pleased to hear that our team provided such exceptional service and found your perfect holiday. We appreciate your recommendation.
Kind Regards
Hays Travel
Professional and Knowledgeable
Olivia was her usual professional and friendly self. We always feel we are in safe hands. It was lovely to meet the new Manager too.
16 June 2026
Reply from Hays Travel - Petersfield
Amanda Rowley,
We're so glad to hear you felt well taken care of and enjoyed meeting our new manager. Thank you for your kind words!
Kind Regards
Hays Travel
Great service and good help
7 June 2026
Reply from Hays Travel - Petersfield
Dhansukh,
Thank you for your kind words. We appreciate your feedback.
Kind Regards
Hays Travel
pleasant chat informative and helpful
14 June 2026
Reply from Hays Travel - Petersfield
Miss Mary r Divall,
Thanks for your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - Petersfield
John Walker,
We appreciate your kind words. We are glad we could assist you.
Kind Regards
Hays Travel
Georgia was great at Petersfield…
Georgia was great at Petersfield branch, nice & easy to book.
6 June 2026
Reply from Hays Travel - Petersfield
Dave Campbell,
We're so glad you had an easy booking experience! Thank you for your kind feedback.
Kind Regards
Hays Travel
Really polite
Really polite, bubbly staff I’m very happy. Georgia was brilliant and very helpful. Fantastic place to exchange your money for your holiday. Really good rates!! I will be back!!
10 June 2026
Reply from Hays Travel - Petersfield
Racheal Emery,
We are so happy to hear you had such a positive experience with us. We appreciate your kind words and look forward to your next visit!
Kind Regards
Hays Travel
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