Hays Travel - Perth Reviews 

1,233
TrustScore 5 out of 5

4.9

65 High Street, PH1 5TJ Perth, GB


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Rated 5 out of 5 stars

Responded very quickly to my initial query about an advertised holiday. Then provided more than one option as the advertised date didn't suit our plans. Any queries we had about our trip were answered... See more

Company replied

Rated 5 out of 5 stars

Having used Hays Perth before, we knew that they could deal with our holiday. We were not disappointed. Our holiday was complex but Jenna handled our requirements with knowledge, professionalism and p... See more

Company replied

Rated 5 out of 5 stars

I would definitely recommend a visit to Hays Travel in Perth. As soon as you walk in you are welcomed by lovely smiling staff who are all willing to assist. I have booked all my holidays with them for... See more

Company replied

Rated 5 out of 5 stars

Our travel adviser had already researched the holiday destination we had chosen and sent us all the necessary information. She had looked at availability, flight times, discounts and price to give us... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 65 High Street, PH1 5TJ, Perth, United Kingdom

  • 01738658033

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,233)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars

This is the first time I have used Hays…

This is the first time I have used Hays Travel and was assisted by a young lady called Laura. She went above and beyond to help me book my holiday. It was a successful trip and enjoyable too. Highly recommend Hays.

17 May 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

Customer service is just first class.

Customer service is just first class.

Jackie was really excellent and made booking our short holiday to Jersey so easy.

24 May 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with my service.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

10 of 10

Truly excellent as always. The staff know us so well from many years of repeat business and are most friendly, helpful and patient in checking out all options for the customer. A real pleasure to deal with on all levels.

23 May 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback, it is always lovely to see you both.

Kindest Regards

Jackie xx

Rated 5 out of 5 stars

I'ts all about the people.

In a word, staff.
Whether on the 'phone, in store or by e-mail we always get treated very well.
Janet, in particular this time, was absolutely first class. She does all the thinking for us and works with us to deliver a happy holiday experience.
Well done again, and thank you.

22 May 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

The agent was excellent found us lovely…

The agent was excellent found us lovely holiday and was very patient with our time to make up our minds

5 May 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with my service.

Kindest Regards
Katie
Assistant Manager

Rated 5 out of 5 stars

Great service at Hays Travel

Laura was knowledgeable, keen to help and friendly. She spent time finding us the perfect holiday, and took the stress out of it, helping us find flight times, hotel and board basis to suit. Thank you!

11 May 2026
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Reply from Hays Travel - Perth

Thank you for writing a review on the service received from Laura. I really appreciate all of the comments, & I will ensure your positive comments are passed on to her.

Kindest Regards

Katie
Assistant Manager

Rated 5 out of 5 stars

Was very happy with service received

Was very happy with service received
It was very relaxing looking at options well done Hays Travel

4 April 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards
Katie
Assistant Manager

Rated 5 out of 5 stars

Nothing is too much trouble for any of…

Nothing is too much trouble for any of the Hays team in their Perth store. The friendliest, helpful and knowledgeable staff. The only travel agent we'll use. Shout out to Zuzana!

11 May 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments. I will ensure your positive comments are passed on to Zuzana.

Kindest Regards

Katie
Assistant Manager

Rated 5 out of 5 stars

Booking flights so easy with Hays

Lily was absolutely fantastic from start to finish. Very friendly lady.

9 May 2026
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Reply from Hays Travel - Perth

Thank you for writing a review of the service received from Lily, I will ensure your positive comments are passed on to her.

Kindest Regards


Jackie
Branch Manager

Rated 5 out of 5 stars

Happy to help

As always, staff happy to help with our enquiries, always ring back when needed and help us plan our trip .

10 May 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

Suzanna made finding a holiday for me…

Suzanna made finding a holiday for me easier than I thought,considering I really didnt know where I'd like to go ! Thank you.

9 May 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments. I will ensure your positive comments are passed on to Zuzana.

Kindest Regards

Katie
Assistant Manager

Rated 5 out of 5 stars

Janet in the Perth branch of Hay’s…

Janet in the Perth branch of Hay’s Travel was very pleasant, helpful and very very patient with us as we deliberated over our holiday destination and accommodation . I have had experience with this company before and have been very satisfied with the service

6 May 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

Jackie very helpful and friendly ,great…

Jackie very helpful and friendly ,great knowledge on cruises we were interested in .

7 May 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you for taking the time to leave a review o the service you received. I am so pleased we managed to get you the cruise booked.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

5 star experience

Jackie gave excellent service in store as we were looking to book our first cruise. She provided comparisons between different available packages and didn’t pressure us to make a decision. Also told us about extras we can organise further down the line as we have booked so far in advance. Always a pleasure dealing with the girls in Perth, even had a coffee and cookie while booking!

5 May 2026
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Reply from Hays Travel - Perth

Thank you for your review, I am pleased you enjoyed the service & the coffee. Looking forward to seeing you again soon.

Kindest Regards

Jackie xx

Rated 5 out of 5 stars

Great service

Great service. Staff professional, knowledgeable, very helpful and thoughtful.

6 May 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

Laura was patient and helpful when…

Laura was patient and helpful when organising the Emirates flights. Katie had also provided choices. Flights all booked.

6 May 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really do appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

I am always made welcome when i visit A T Mays

I am always made welcome when i visit A T MAYS . I find they always manage to get my holiday cruise at the right price.

5 May 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. It is always lovely to see you, and I am so pleased we manged to get you booked for your next cruise.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

Janet was really professional

Janet was really professional, friendly and patient during our meeting. With her wealth of experience, she easily made the process very clear, and made a couple of suggestions for making my trip easier, which was a great benefit for me.

28 April 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments. I will ensure your positive comments are passed on to Janet.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

Jenna was extremely helpful

Jenna was extremely helpful. We had a strict budget and specific location in mind. Jenna found us a package that fit both requirements. We booked and paid immediately.
Hays Perth always comes through I would always go there first for a package holiday.

1 May 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you for writing a review of the service received from Jenna, I will ensure your positive comments are passed on to her.

Kindest Regards,

Jackie
Branch Manager

Rated 5 out of 5 stars

Thought we'd really challenged her!

Thought we'd really challenged her!

As usual, I asked Jackie to provide some options for a possible October holiday. I'm quite specific about my requirements:adults only, five star service, food that merits rave reviews and a fabulous room! This time my holiday mate had suggested a budget even I thought crazily low. I expected Jackie to say no dice. She, however, came back with several options and I booked the first one immediately as it met the brief. So happy to be dealing with such an amazing travel agent.

2 May 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I do love a challenge, and I am so pleased I managed to get you something.

Kindest Regards

Jackie xx

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