Having used Hays Perth before, we knew that they could deal with our holiday. We were not disappointed. Our holiday was complex but Jenna handled our requirements with knowledge, professionalism and p... See more
Company replied
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Having used Hays Perth before, we knew that they could deal with our holiday. We were not disappointed. Our holiday was complex but Jenna handled our requirements with knowledge, professionalism and p... See more
Company replied
I would definitely recommend a visit to Hays Travel in Perth. As soon as you walk in you are welcomed by lovely smiling staff who are all willing to assist. I have booked all my holidays with them for... See more
Company replied
Our travel adviser had already researched the holiday destination we had chosen and sent us all the necessary information. She had looked at availability, flight times, discounts and price to give us... See more
Company replied
As per usual, service was first class. Making changes was no problem to them, all booked within 15 minutes. Out go to for all our holidays.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
65 High Street, PH1 5TJ, Perth, United Kingdom
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Great service and personal attention from Jackie
Always good to pop in for a chat. Janet managed to get us a cruise to suit. As always great service...

Reply from Hays Travel - Perth
As per usual, service was first class.
Making changes was no problem to them, all booked within 15 minutes.
Out go to for all our holidays.

Reply from Hays Travel - Perth
Having used Hays Perth before, we knew that they could deal with our holiday. We were not disappointed. Our holiday was complex but Jenna handled our requirements with knowledge, professionalism and patience. Our booking took time to complete, but we left the Agency absoloutly satisfied with the booking. Theres nothing to do but wait for the date! Great job.

Reply from Hays Travel - Perth
Excellent service once again. Very positive experience with Janet able to match my requirements quickly using her expert knowledge

Reply from Hays Travel - Perth
Katie was very informative, pleasant and patient explaining the various options on a cruise.

Reply from Hays Travel - Perth
Both Jenna and Laura were excellent, understanding, helpful and knowledgeable.

Reply from Hays Travel - Perth
I would definitely recommend a visit to Hays Travel in Perth. As soon as you walk in you are welcomed by lovely smiling staff who are all willing to assist. I have booked all my holidays with them for years now and the service I receive is always exceptional. From the time I book until the day I depart they always ensure I have all the documentation I require by printing everything off for me. They are always happy to check me in also. I can only thank Jackie for all the hard work she does in finding us our ideal holiday. A big thank you to all the staff.

Reply from Hays Travel - Perth
Jackie was spot on and we got what we wanted and more

Reply from Hays Travel - Perth
Hi l found them very helpful and nothing was a bother and took time with you.

Reply from Hays Travel - Perth
As always, Janet guiding us apparently effortlessly (for us, not her) towards a great choice.

Reply from Hays Travel - Perth
Jackie made the booking of our holiday very clear and easy and got everything we wanted

Reply from Hays Travel - Perth
The friendly and knowledgeable advisors. Took the time to answer all the queries we were unsure about,making the booking process much easier.

Reply from Hays Travel - Perth
Very easy to get the holiday we were looking for and Jackie made sure we were in for a special time when we are away

Reply from Hays Travel - Perth
Always receive a call pre trip should I require anything. They welcome any enquiry with a smile and helpful service. Any little aspect requiring clarification is quickly dealt with.

Reply from Hays Travel - Perth
Lovely, friendly staff. Listened to our thoughts and planned a lovely break away for us

Reply from Hays Travel - Perth
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