Victoria was an absolute pleasure to deal with from start to finish. She was friendly, welcoming, and incredibly knowledgeable about Disneyland Paris. She took the time to understand our budget and w... See more
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See what reviewers are saying
As always, never have any doubt about Hays, staff are always so helpful and very professional. Cannot praise our Kevin enough, we have a great relationship and never fail to have a sparkling v... See more
Company replied
Always book holidays via telephone call. Calls are promptly returned. Staff are knowledgeable, professional and helpful. Thank you to Jenny Taylor who is an amazing person. A credit to Hays. She provi... See more
Company replied
We have been using HAYS Travel for a number of years.we have found Steph and the Girls at Oldbury have always been very helpful in finding the Holidays what we want.Nothing is to much Trouble for them... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, United Kingdom
- 01213146276
5.0
Excellent
2K reviews
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Helen was very helpful with booking our…
Helen was very helpful with booking our holiday very friendly as all the staff have been as we have booked a couple of holidays this year
24 June 2026
Reply from Hays Travel - Oldbury
Thank you for your amazing feedback. I really appreciate it and so glad I could help. When I can help again please don't hesitate to let me know. Speak soon - Helen x
Always book through hays at oldbury…
Always book through hays at oldbury staff so friendly and go through everything in detail with you.
20 June 2026
Reply from Hays Travel - Oldbury
Hiya. Lovely to see you again. Thank you for booking and I'm glad I could help. Thank you for your fantastic feedback. I really appreciate it and please don't hesitate to let me know when I can help again. Take care and speak soon - Jenny x
I’ve used hays travel for my last three…
I’ve used hays travel for my last three cruises . So helpful , a pleasure to deal with . Dealt with mainly Helen who is fantastic . Porcha was just as helpful in booking out latest cruise for next year . I won’t be going any where else superb service
11 June 2026
Reply from Hays Travel - Oldbury
I'm so glad I could help and thank you for your amazing feedback. I really appreciate it and whenever I can help again please let me know. Take care - Porsha x
every thing went smoothly
17 June 2026
Reply from Hays Travel - Oldbury
Thank you for your great feedback - I really appreciate it. Please let me know when I can help you again. Take care - Summer x
Have always found the staff helpful
Have always found the staff helpful, friendly and knowledgeable about the countries we wanted to visit.
10 June 2026
Reply from Hays Travel - Oldbury
Hello you two. Great to see you again and catch up. Thank you for booking again with me and your excellent feedback. Really appreciate it and please let me know whenever I can help again. Speak soon - Kev x
The Lady we dealt with was very…
The Lady we dealt with was very friendly. She was knowledgeable about the Resort we had chosen. She advised about location of Hotel from bars/Restaurants. She asked if we wanted her to work out cost of Half Board compared to B&Breakfas. She did but we opted for B&B so we could explore the Resort to eat out
17 June 2026
Reply from Hays Travel - Oldbury
It was lovely to see you again and I'm glad I could help you. Thank you for your fantastic feedback. I really appreciate it and you've really made my day. When I can help you again please don't hesitate to let me know. Take care and speak soon - Steph x
Hayes Travel, Oldbury, last minute booking.
I visited Hayes travel in Oldbury twice, to book a holiday after a stressful 12 months.
Both times I saw Charli, who was patient and very helpful in choosing a holiday to suit my requirements.
The first visit was just to see what the procedure was and to get a general view of prices etc.
On the second visit we were able to identify and book a holiday for me.
It was helpful that Charli had the notes she had made from my first visit.
I was pleased that, with only a week's notice, everything was managed smoothly.
I do hope that the holiday goes as smoothly.
I will certainly use Hayes Travel again.
16 June 2026
Reply from Hays Travel - Oldbury
It was lovely to meet and I'm so glad I could help you and I hope you're excited? Thank you for your fantastic feedback - you've really made my day and I really appreciate it. When I can help you again please don't hesitate to let me know. Speak soon - Charli x
2027 cruise
Really good, they was so helpful. Took their time with us. Helped us pick the right cabin.
14 June 2026
Reply from Hays Travel - Oldbury
Hiya. It's my pleasure to help you and I'm so glad you're happy with everything. Thank you for your amazing feedback, I really appreciate it. When you need more help please give me a shout. Take care - Helen x
The staff are excellent
5 June 2026
Reply from Hays Travel - Oldbury
Thank you for your excellent feedback. I really appreciate it. Please let me know whenever I can help you again - Maria x
Reply from Hays Travel - Oldbury
Thank you for your lovely feedback. I really appreciate it. Glad I could help and when I can help again please let me know - Chantelle x
Help with booking area holiday in…
Help with booking area holiday in Rhodes fantastic holiday
28 August 2025
Reply from Hays Travel - Oldbury
Hiya Mark. I'm so glad I could help and thank you for your fantastic feedback. Really appreciate it and whenever I can help again please let me know. Speak soon - Chantelle x
Reply from Hays Travel - Oldbury
So glad I could help and thank you for your lovely feedback. I really appreciate it. Whenever I can help again please don't hesitate to let me know. Take care - Jenny x
Reply from Hays Travel - Oldbury
Hello. Lovely to speak to you and I'm so glad I could help. Thank you for your fantastic feedback - I really appreciate you taking the time to leave it. Please let me know whenever I can help again and take care - Steph x
Reply from Hays Travel - Oldbury
Hiya Marcus. Thanks for your great feedback. Really appreciate it and glad I could help. When I can help again please don't hesitate to let me know. Have fun - Kev
You have a great team in the Oldbury…
You have a great team in the Oldbury office, knowledgeable, helpful and friendly, that's why we keep going back
7 June 2026
Reply from Hays Travel - Oldbury
Hiya Albert. It was lovely to see you both again and thank you for booking. Thank you for your excellent feedback. Really appreciate it. Whenever I can help again please give me a shout. Take care and speak soon - Kev 😊
Another 2 holidays booked with Steph at…
Another 2 holidays booked with Steph at Oldbury, the staff always go above & beyond for us. Will always book through Hays Oldbury.
5 June 2026
Reply from Hays Travel - Oldbury
Hi Amanda. Lovely to see you and thank you for booking with us again. It was lovely to catch up and thank you for your amazing feedback. Really appreciate it. Please let me know when I can help again. Take care and speak soon - Steph x
Very helpful
Very helpful. Clear what they were telling me. And help with putting money on another hols after paying to much on my other hols
I would recommend them
29 May 2026
Reply from Hays Travel - Oldbury
Thank you for booking with us again and thank you so much for your fantastic feedback. Really appreciate and glad I could help. Please let me know when I can help again. Take care - Summer x
Chantelle as amazing and Ron from…
Chantelle as amazing and Ron from behind the exchange desk also Maria was amazing with us as a family they helped us find the best destination was so patient with us and talked us thru clearly x
Thank you so much xx
3 June 2026
Reply from Hays Travel - Oldbury
Thank you for your amazing feedback. We really, really appreciate it and we're so glad you're happy. Please don't hesitate to let me know when I can help again. Take care - Maria
Staff was helpful booking was made…
Staff was helpful booking was made easy to do we felt we had good service could not fault anything
25 May 2026
Reply from Hays Travel - Oldbury
Hiya. Glad I could help and thank you for your fantastic feedback. I really appreciate it and please don't hesitate to let me know when I can help you again. Take care - Charli x
Reply from Hays Travel - Oldbury
Always lovely to see you. Thank you for booking and thank you for your lovely feedback. I appreciate it and glad I could help. Please don't hesitate to let me know when I can help again. Take care lovely - Maria x
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