Hays Travel - Norwich Tesco Reviews 

1,239
TrustScore 5 out of 5

4.9

Unit 2, Tesco Extra, Blue Boar Lane, NR7 8AB Norwich, GB


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Rated 5 out of 5 stars

Sadie was excellent organising our River cruise, she always goes above and beyond on her customer service. She is an asset to the team at Blue Boar Sprowston Norwich branch

Rated 5 out of 5 stars

Oh my goodness Aimee was amazing. Patient, kind, knowledgeable and so, so helpful. Went in to look at holidays , came out having booked one and two more in the pipeline. Can’t praise her enough. What... See more

Company replied

Rated 5 out of 5 stars

The Hays staff at Tesco Blue Boar Norwich are an excellent team, always so helpful and friendly. Their attention to detail is exemplary. Barney is a star.

Company replied

Rated 5 out of 5 stars

As always Beth is amazing I’d never book a holiday with anyone else. She knows exactly what I would like and what I wouldn’t like and always goes that extra mile Highly recommend hays at Tesco 😊

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 2, Tesco Extra, Blue Boar Lane, NR7 8AB, Norwich, United Kingdom

  • 01603857516

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,239)

120,299 reviews in the last 12 months

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Rated 5 out of 5 stars

Sprowston Tesco branch…

Madison at the Sprowston Tesco branch is superb, she really takes the time to listen and then find the perfect holiday choice, in addition we have dealt with all the other agents in the office and they are also great, the Sprowston branch are a credit to your company

30 April 2026
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Reply from Hays Travel - Norwich Tesco

Thank you for such lovely feedback, it was lovely to meet you :)

Rated 5 out of 5 stars

Lauren was extremely helpful and…

Lauren was extremely helpful and pleasant and focussed on our needs. A very productive meeting. Thank you very much.

22 April 2026
Hays Travel - Norwich Tesco logo

Reply from Hays Travel - Norwich Tesco

Thank you for such lovely feedback, it was lovely to meet you :)

Rated 5 out of 5 stars

Nice clean happy atmosphere

Nice clean happy atmosphere
The shop is Walt’s clean and tidy and very pleasant

Polite knowledgeable staff
All the staff are always very polite, happy to have a laugh and a joke, treat you like an individual and really care and accommodating to your needs. Barney kept us informed via email about our holiday and managed to get us a very reasonable deal

Swift easy booking process
Booked in minutes, very smoothly and all our requirements mets.

Overall a very nice experience and as always we came away happy. Thank you to Barney and the team. A superb branch

15 April 2026
Hays Travel - Norwich Tesco logo

Reply from Hays Travel - Norwich Tesco

Thank you for such lovely feedback, it was lovely to meet you :)

Rated 5 out of 5 stars

My preferred travel agent

I will always book my overseas holidays through Hays Travel at Tesco’s if at all possible. Barney and his team are always extremely helpful and knowledgeable and will always endeavour to obtain the best possible price for my chosen holiday. When this is not possible, they will continue to monitor pricing and provide me with regular updates on any fluctuations to see whether these are acceptable to me. I would not hesitate in recommending this branch of Hays Travel to anybody looking to book a holiday.

14 April 2026
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Reply from Hays Travel - Norwich Tesco

Thank you Stephen - I am glad we could help again :)

Rated 5 out of 5 stars

We had an excellent service booking our…

We had an excellent service booking our first abroad holiday for twenty years! We were unsure of which country to travel to as a family and a cruise was suggested to us, as well as exploring other options. We had not considered this but felt it would cover lots of different places and work with our pace of holiday. Nothing was too much trouble and exploring options to help reduce the costs were done. Thank you.

10 April 2026
Hays Travel - Norwich Tesco logo

Reply from Hays Travel - Norwich Tesco

Thank you for such lovely feedback, it was lovely to meet you :)

Rated 5 out of 5 stars

Once again Laura was her professional…

Once again Laura was her professional friendly self and it is always a pleasure to book a holiday with her.

8 April 2026
Hays Travel - Norwich Tesco logo

Reply from Hays Travel - Norwich Tesco

Thank you for such lovely feedback, it was lovely to meet you :)

Rated 5 out of 5 stars

Great staff

9 April 2026
Hays Travel - Norwich Tesco logo

Reply from Hays Travel - Norwich Tesco

Thank you for such lovely feedback, it was lovely to meet you :)

Rated 5 out of 5 stars

Very happy when we booked our holiday…

Very happy when we booked our holiday ,she was very helpfull ,friendly and very knowledgeable and now we are looking forward to our cruise next year

28 March 2026
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Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback :)

Rated 5 out of 5 stars

Mia was so helpful to me.There was a…

Mia was so helpful to me.There was a sign up stating she was training but in my opinion she was a first class member of staff. The original holiday I enquired about did not suit my requirements but she soon found a suitable break which I went ahead as nd booked.

26 March 2026
Hays Travel - Norwich Tesco logo

Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback :)

Rated 5 out of 5 stars

From first booking our holiday the…

From first booking our holiday the staff have been fantastic nothing has been to much trouble, sorting insurance out printing various paperwork ect ,have booked several times now and always a great service 😀

23 March 2026
Hays Travel - Norwich Tesco logo

Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback :)

Rated 5 out of 5 stars

Beth was really patient and helpful

Beth was really patient and helpful, looking at various holiday destinations for us. We found a hotel we liked and she found the best options for dates and price for us. As always, Excellent service from Beth, booked our holiday for us. We always use Hays Norwich as can guarantee to receive friendly very good service from them.

31 March 2026
Hays Travel - Norwich Tesco logo

Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback :)

Rated 5 out of 5 stars

Many thanks to Laura for all her help

Many thanks to Laura for all her help, in booking our holiday. As always very friendly and helpful.

29 March 2026
Hays Travel - Norwich Tesco logo

Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback :)

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