Hays Travel - Norwich Tesco Reviews 

1,248
TrustScore 5 out of 5

4.9

Unit 2, Tesco Extra, Blue Boar Lane, NR7 8AB Norwich, GB


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Rated 5 out of 5 stars

Aimee made our experience so easy, informative and fun. Second holiday booked with her. She took all the stress out of booking by checking everything for us and asking about what we want. She really l... See more

Rated 5 out of 5 stars

Sadie was excellent organising our River cruise, she always goes above and beyond on her customer service. She is an asset to the team at Blue Boar Sprowston Norwich branch

Company replied

Rated 5 out of 5 stars

I have been booking my holidays with Emma for several years now, and she always manages to find us the perfect holiday. Emma is enthusiastic, knowledgeable and genuinely takes the time to und... See more

Company replied

Rated 5 out of 5 stars

I found that I was listened to, felt I was important and left the shop feeling I had received a good deal. The person who dealt with my booking was polite sociable and efficient.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 2, Tesco Extra, Blue Boar Lane, NR7 8AB, Norwich, United Kingdom

  • 01603857516

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,248)

122,345 reviews in the last 12 months

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Rated 5 out of 5 stars

Beth was brilliant

Beth was brilliant, found us the holiday we wanted and was very patient in the process! Will be booking with her again

6 June 2026
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Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback

Rated 5 out of 5 stars

Holiday booking

Beth Kelly absolutely brilliant so helpful in finding our ideal holiday in Florida and all our previous bookings nothing was too much trouble

6 June 2026
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Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback

Rated 5 out of 5 stars

Excellent honest service

Excellent honest service
Sadie was very knowledgeable and helpful 👍

6 June 2026
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Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback

Rated 5 out of 5 stars

The lovely young lady was brilliant…

The lovely young lady was brilliant !very quick at sorting things out ! We will use them again later in the year

5 June 2026
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Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback

Rated 5 out of 5 stars

Bloody marvellous 👏 they were all…

Bloody marvellous 👏 they were all helping us sorting our australia holiday, and they were brilliant helping me on phone with Ryanair app for italy favignana holiday. Would recommend you all the time.

5 June 2026
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Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback

Rated 5 out of 5 stars

They were very helpful from the…

They were very helpful from the beginning till the end, we came out of the travel agency having booked our flights and our hotel , very happy with our trip booked and paid for, looking forward to the holiday now, thanks

29 May 2026
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Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback

Rated 5 out of 5 stars

Barney was so helpful!

Barney was so helpful.

We’d been in a different Hays store to enquire about the same holiday but were not offered the experience Barney came up with, we felt our wishes were heard.

Great work Barney at Hays in Tesco Blueboar.

22 May 2026
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Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback

Rated 5 out of 5 stars

I adore Hays travel

I adore Hays travel. I love the fact I can go in the shop and talk face to face with the staff. The staff is absolutely so helpful, friendly and they take care of everything for us, keeping us stressed free.

26 January 2026
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Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback, it was lovely to meet you :)

Rated 5 out of 5 stars

The staff member

The staff member
Attention to detail
Friendliness

10 May 2026
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Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback, it was lovely to meet you :)

Rated 5 out of 5 stars

Abbie at tesco sprowston was…

Abbie at tesco sprowston was unbelievably helpful in the bureau, she made my holiday go incredibly smoothly with the change she got out for us. As well as this she was super lovely and made us feel incredibly comfortable in presence

15 April 2026
Unprompted review
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Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback, it was lovely to meet you :)

Rated 5 out of 5 stars

Great experience in the hays travel

Great experience in the hays trace Norwich Tesco
Abbie was a great help when switching my pounds to US dollars
What a great asset to the team
Good luck in the future to Abbie and the whole team

15 May 2026
Unprompted review
Hays Travel - Norwich Tesco logo

Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback, it was lovely to meet you :)

Rated 5 out of 5 stars

Hays blueboar is great

We popped into the Norwich Tesco Blueboar branch and we were looked after by Travel expert Kerry she wipped through many different screens and destinations amd finally came up with one within our budget and criteria we set so we were very happy with that lady

13 May 2026
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Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback, it was lovely to meet you :)

Rated 5 out of 5 stars

Another great experience with Hays…

Another great experience with Hays Travel ( Norwich Tesco ).
This time it was Emma that secured our holiday for us. As with our previous dealings with other members of the team, Emma was friendly, professional and answered all our questions. She found the holiday that we wanted quickly and her efficiency made the booking process very pleasant.

13 May 2026
Hays Travel - Norwich Tesco logo

Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback, it was lovely to meet you :)

Rated 5 out of 5 stars

We were made to feel welcome and the…

We were made to feel welcome and the gentleman we saw was very friendly and helpful, suggested dates and he knew the school holidays which we were keen to avoid, it was not stressful we had a laugh with him, we found it a pleasure as it was out of city centre location we just happened to mention the holiday was a treat for my husband as he celebrate his 70th birthday later this year and he said he would put it down on our booking 10 out of 10 we will use this location again.

10 May 2026
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Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback, it was lovely to meet you :)

Rated 5 out of 5 stars

Efficiency

Phoned first to ask if they could look and print out the holiday i was looking at. When I got to the shop, the young lady had it printed out. She checked on matching the price. I booked the holiday, and was out in about 15 min.

9 May 2026
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Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback, it was lovely to meet you :)

Rated 5 out of 5 stars

We booked a family holiday to Mexico…

We booked a family holiday to Mexico and Mia was great at booking it! The travel money lady Abbie was so informative and great at ordering our Mexican Pesos and US Dollars. She also put the App onto our phones! Would go again

30 April 2026
Hays Travel - Norwich Tesco logo

Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback, it was lovely to meet you :)

Rated 5 out of 5 stars

Madison was accommodating and kind and…

Madison was accommodating and kind and we found a holiday within 20 minutes which was everything I wanted.

7 May 2026
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Reply from Hays Travel - Norwich Tesco

Thank you for your lovely feedback, it was lovely to meet you :)

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