Before we made a booking my wife delt with the young girl on bureau exchange to sort problems logging into her hays card. She sorted everything out with a very pleasing attitude. We then booked a ho... See more
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Joanne was extremely helpful and really took the time to understand what we were looking for and searched for the best deal for us, especially flight times, as it was a short break and my daughter nee... See more
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Welcoming and attentive who listened to our needs and requirements. Natalie was very helpful and clear explaining the different aspects of the booking and assured us Hays would be with us every step... See more
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Having gone into Hays at Morpeth with a specific hotel and destination in mind Vicky was more than helpful in, not only locating it, but also searching other sites to get the best price for us. She... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Market Place, NE61 1HG, Morpeth, United Kingdom
- 01670 897461
4.9
Excellent
1K reviews
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Very impressed
Robyn was fab. Phoned me up and explained the prices for the cruise. She was very helpful and answered all my questions. My partner went into the store to pay the deposit and her experience in the shop was great. Everyone was very helpful and explained everything that we needed to know. Highly recommend.
1 May 2026
Reply from Hays Travel - Morpeth
Hi Davey :)
Thanks for your lovely review, it was lush to meet you & Sonya.
I hope your first cruise is amazing & it'll be here before we know it!
See you both shortly - Robyn H :)
Natalie at hays travel morpeth was…
Natalie at hays travel morpeth was excellent. Took that extra time to help me find the ideal holiday with met requirements. Great service!
27 April 2026
Reply from Hays Travel - Morpeth
We're so happy to hear that you received excellent service. It's great to know that our team helped you find the ideal holiday and met your requirements.
Kind Regards
Hays Travel Morpeth
Robyn Weddell Morpeth Hays Travel
Robyn Weddell was phenomenally good at looking for and finding suitable holiday recommendations based on the specific requirements I had. She researched, compared and checked every aspect of each suggestion - which made making the final decision and booking easier.
She is extremely knowledgeable and it is clearly evident how much she thrives in her role and enjoys helping - first class customer service.
I would highly recommend Robyn and Morpeth Hays Travel to anyone
26 April 2026
Reply from Hays Travel - Morpeth
We appreciate you taking the time to share your experience. I am so glad to hear that I was able to provide such helpful and knowledgeable service, making your holiday booking easier. We're delighted you recommend our agency!
Kind Regards
Robyn W
Amazing team booked with them excellent…
Amazing team booked with them excellent customer service I'd recommend book through Hays travel morpeth
10 April 2026
Reply from Hays Travel - Morpeth
Hi Teresa thanks so much for taking the time to leave us a lovely review. Hope you have a wonderful time in Majorca :)
Excellent service
It was excellent it was like talking to a good friend!
A lovely young lady great with my mum who is 90 yrs young .Roybin was kind and spoke appropriately to my Mum with respect to hear hearing difficulties.
I will always come back to Hayes great staff personal service booking process no bother at all thank you all booked up for Mexico sue sanderson
23 April 2026
Reply from Hays Travel - Morpeth
Hi sue we appreciate your kind words regarding the service and respect shown to your mother. Thank you for your continued loyalty, and we hope you enjoy your trip to Mexico!
Thankyou Robyn H :)
Very helpful used hays travel for all…
Very helpful used hays travel for all holidays. Very patient n polite
23 April 2026
Reply from Hays Travel - Morpeth
Hi Tracey thanks for this lovely review and your continued loyalty to us. Hope you have the best time in Marrakesh Thanks Robyn H :)
Reply from Hays Travel - Morpeth
Hi Dorothy Thanks for taking the time to leave us a review hope you have the best time in Port Dénia :)
The assistant was very helpfull…
The assistant was very helpfull considering I only wanted to book a quick weekend away.
19 April 2026
Reply from Hays Travel - Morpeth
We're happy to hear that our assistant was helpful in booking your quick weekend away. Thank you for your positive feedback and 5-star rating! Thanks Rachael :)
Reply from Hays Travel - Morpeth
Hi Garry thank you for taking the time to leave this review we appreciate it. Hope you have the best time on your cruise :)
Hays Travel, our goto local travel agents are outstanding.
I saw a holiday advertised in their window and went in to enquire. The gave full details of what to expect before and during the holiday. They booked our holiday tickets, insurance, carparking and will sort out boarding passes and seating arrangements for the flights. The staff were so helpful and knowledgeable. A first class service.
16 April 2026
Reply from Hays Travel - Morpeth
We're happy to hear that you found our team helpful and knowledgeable. It's great to know we provided a first-class service by handling all your holiday needs. Thank you for your positive feedback!
Kind Regards
Joanne
Always made to feel very welcome and…
Always made to feel very welcome and the staff are all lovely at Morpeth. I can rely on them to help me when I go in to try and sort out my holidays
16 April 2026
Reply from Hays Travel - Morpeth
Heather lewington,
We appreciate your kind words! It's great to know you feel welcome and can rely on our team in Morpeth to help you arrange your holidays. It is always my pleasure and I know you will love the river cruise
Kind Regards
Vicky
Very helpful,friendly staff
15 April 2026
Reply from Hays Travel - Morpeth
We appreciate you taking the time to share your kind words regarding our team's helpful and friendly service; we are grateful for your review.
Kind Regards
Joanne
great friendly service
great friendly service, looked at different options to find the best deal
14 April 2026
Reply from Hays Travel - Morpeth
We appreciate your kind words! We are so happy we could provide friendly service and explore options to find the perfect deal for you. Have the best time in Benidorm
Kind Regards
Robyn w
Found what we wanted
8 April 2026
Reply from Hays Travel - Morpeth
Alan Chambers,
We're happy you discovered what you wanted. Thank you for your feedback; we appreciate it greatly.
Kind Regards
Rachael
Reply from Hays Travel - Morpeth
Anne,
We appreciate your kind words and that you book with us. We are always happy to help you arrange your holidays.
Have the best time in Majorca
Thanks
Vicky :)
The staff was brilliant took time to…
The staff was brilliant took time to explain everything thanks Victoria
2 April 2026
Reply from Hays Travel - Morpeth
Patricia Machin,
We appreciate your positive feedback and are so happy we could thoroughly explain everything to you. Thank you for your kind words.
Hope you enjoy your first time in Corfu.
Thanks
Vicky
The staff in general were very…
The staff in general were very professional, managed to get a great hotel at a decent price.
25 March 2026
Reply from Hays Travel - Morpeth
Hi Keith,
Thank you for your lovely review, I am glad I was able to get you all sorted with another holiday.
I hope you all have a great time while :) - Robyn W
Reply from Hays Travel - Morpeth
Thank you so much it is always our pleasure arranging your holiday and i know you love this hotel. Have the best time in Majorca Thanks Vicky
Great service
Robin H in morpeth branch, very helpful and patient with us, gave great advice
30 March 2026
Reply from Hays Travel - Morpeth
Hi Heather & Bruce :)
Thank you for your lovely review!
I am glad we managed to get Croatia & 2028 cruise secured for you guys!
Excited to hear all about it x - Robyn H
Girl who attended to us couldn’t have…
Girl who attended to us couldn’t have been more helpful and pleasant. Very happy.
31 March 2026
Reply from Hays Travel - Morpeth
Hello Ian, Thank you for your lovely review for Natalie. We are so pleased you are happy with her service. We hope you have a great time in Corfu - Rachael :)
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