Joanne was extremely helpful and really took the time to understand what we were looking for and searched for the best deal for us, especially flight times, as it was a short break and my daughter nee... See more
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Welcoming and attentive who listened to our needs and requirements. Natalie was very helpful and clear explaining the different aspects of the booking and assured us Hays would be with us every step... See more
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Having gone into Hays at Morpeth with a specific hotel and destination in mind Vicky was more than helpful in, not only locating it, but also searching other sites to get the best price for us. She... See more
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Vicky the lady we spoke to went over and above to make sure we got the best deal for our five day break to new York ...she went through everything clearly and was so helpful...we will definitely go ba... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Market Place, NE61 1HG, Morpeth, United Kingdom
- 01670 897461
4.9
Excellent
1K reviews
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Reply from Hays Travel - Morpeth
Thank you for taking the time to share your positive feedback. We're delighted to hear that our team member was knowledgeable and pleasant during your experience with us. We appreciate your kind words!
Kind Regards
Hays Travel
Booked Malta
We were thinking of going to Seville but flights and hotels were beyond our budget. The lovely young lady suggested Malta, very informative. We booked sbd our very happy with our experience at Hays
4 August 2026
Reply from Hays Travel - Morpeth
We are so pleased to hear that our team was able to help you find a fantastic alternative that suited your budget. We hope you have a wonderful time in Malta!
Kind Regards
Hays Travel
Well looked after once again nothing…
Well looked after once again nothing too much trouble when asking advice etc.
Thanks Hays Travel
2 August 2026
Reply from Hays Travel - Morpeth
Thank you for your wonderful 5-star review! We are so pleased to hear that you felt well looked after and that our team was able to assist you with advice. We truly appreciate your kind words.
Kind Regards
Hays Travel
Super helpful
Super helpful, knowledgeable and friendly staff. The booking process was so easy the helped find the best flight times and searched for discounts.
We have used Hays several times and each time has been a great experience.
2 August 2026
Reply from Hays Travel - Morpeth
Thank you so much for your wonderful feedback! We are delighted to hear that you found our staff helpful, knowledgeable, and friendly, and that the booking process was easy. We truly appreciate your continued loyalty.
Kind Regards
Hays Travel
Rachael was fantastic
Rachael was fantastic, so helpful
We got exactly what we wanted
Greag service
31 July 2026
Reply from Hays Travel - Morpeth
Thank you so much for your fantastic review! We are delighted to hear that our team member provided such great service and that you got exactly what you wanted. We truly appreciate your kind words.
Kind Regards
Hays Travel
Have used hays travel a few times and…
Have used hays travel a few times and always find the staff very very good at helping you. You never feel as though you are just another customer to get money from and shown the door, Well DONE
2 August 2026
Reply from Hays Travel - Morpeth
Thank you for your wonderful review! We are so pleased to hear that you consistently find our staff helpful and that you feel valued as a customer. We truly appreciate your kind words.
Kind Regards
Hays Travel
As always staff pleasant and helpful
As always staff pleasant and helpful. Certainly wouldn’t go anywhere else to book a holiday.
25 July 2026
Reply from Hays Travel - Morpeth
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently provides pleasant and helpful service. We truly appreciate your loyalty and look forward to assisting you with many more holidays in the future.
Kind Regards
Hays Travel
The staff are very knowlegable about…
The staff are very knowlegable about everything in order to put the best package together for your personal needs.
19 July 2026
Reply from Hays Travel - Morpeth
Hazel,
Thank you for your wonderful feedback! We are so pleased to hear that our team was knowledgeable in putting together the best package for your personal needs.
Kind Regards
Hays Travel Morpeth
Friendly efficient polite well
Friendly efficient polite well
Informed
Went the extra mile to accomadate are requirements
28 July 2026
Reply from Hays Travel - Morpeth
Thank you Brenda, Have he best time in Crete :)
The Hays Travel member of staff Robyn…
The Hays Travel member of staff Robyn was so helpful in booking 2028 holiday to Lanzarote she was so helpful, patient overall we have booked a fabulous holiday for 2028, thank you overall for being a fantastic business Katherine Bickmore
28 July 2026
Reply from Hays Travel - Morpeth
Hi Katherine :)
Thank you so much for your lovely review!
I'm so glad i managed to get your 2028 holiday sorted for you & Charles.
I can't wait to hear all about it! - Robyn H
Called in on Saturday and Robyn seemed…
Called in on Saturday and Robyn seemed to understand quickly kind of holiday we wanted and was kind, patient amd seemed genuinely happy to help us get the holiday for us
26 July 2026
Reply from Hays Travel - Morpeth
Thank you for your lovely review. I hope you have a great time exploring Italy - Plenty of Aperol Spritz!
Robyn G :)
Hays Morpeth
Robyn was very knowledgeable and thorough. Took a great deal of time to understand our needs and went the extra mile to get us what we wanted. Great service
26 July 2026
Reply from Hays Travel - Morpeth
Thank you so much for your lovely feedback, was an absolute pleasure to help you again. I hope you have an amazing time in your cruise, especially the private island!
Robyn G
Canada trip through Hayes Travel …
We booked a trip to Canada with Hayes with a lovely agent called Robyn H. She had the patience of a saint as I kept changing the hotels , itinerary etc. She went through everything we needed to know both in person and on the phone. Because of her we have the perfect holiday to look forward to.
25 July 2026
Reply from Hays Travel - Morpeth
Thank you for your wonderful feedback! We are so pleased to hear that our agent was so patient and helpful in planning your perfect holiday to Canada. We appreciate your kind words.
Kind Regards
Robyn H
All the staff are most helpful and…
All the staff are most helpful and always with a smile
16 July 2026
Reply from Hays Travel - Morpeth
Thank you so much for your wonderful 5-star review Alan ! We are so pleased to hear that our staff are helpful and always with a smile.
Kind Regards
Hays Travel
The team were knowledgeable and…
The team were knowledgeable and responsive. They got my holiday sorted quickly and easily!
23 July 2026
Reply from Hays Travel - Morpeth
Thank you for your fantastic feedback! We are so pleased to hear that our team was knowledgeable and responsive, and that we could sort your holiday quickly and easily for you.
Kind Regards
Hays Travel
Reply from Hays Travel - Morpeth
Thank you so much for the lovley review. I hope you enjoy exploring different areas of Lake Garda.
Robyn G :)
Reply from Hays Travel - Morpeth
Thank you so much for your wonderful feedback! We are delighted to hear that you experienced such friendly and efficient service with us again.
Morpeth Hays travel are the best 👌
Morpeth Hays travel are the best 👌
Excellent customer service in every way 👏
I think the girl is called Robyn ! Always Excellent attention to her bookings for me .
19 July 2026
Reply from Hays Travel - Morpeth
Hey Karen :)
Aw thank you for your lovely review as always.
I hope the holiday comes quickly & i will see you soon x - Robyn H
Stress free booking
Went to Morpeth office on Saturday with no idea what cruise we wanted. After discussing options with Natalie she found a great cruise to Norway where we have not been before. The timing of the cruise (October) was just what we wanted. Natalie did a great job booking the cruise for us with P&O. Stress fre visit and a great result, thank you.
19 July 2026
Reply from Hays Travel - Morpeth
Thank you for your lovely review for Natalie! We really appreciate your kind words and hope you have an amazing time in the Fjords.
- Rachael :)
Reply from Hays Travel - Morpeth
Thank you so much for your wonderful feedback! We are delighted to hear that our team provided such friendly and efficient service, and that we could match the online price for you.
Kind Regards
Hays Travel Morpeth
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