The travel agent Talia was amazing. Very helpful and nothing was a bother even down to checking reviews on TripAdvisor. She even managed to kepp £2 under our requested budget.We will definitely be boo... See more
Company replied
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The travel agent Talia was amazing. Very helpful and nothing was a bother even down to checking reviews on TripAdvisor. She even managed to kepp £2 under our requested budget.We will definitely be boo... See more
Company replied
I made my booking through Hays travel because I knew from previous bookings with them that all would be well. From my initial telephone call requesting information right through to my booking, I had... See more
Company replied
Excellent service from all the staff in morcambe branch. Very helpful in ever way possible. I asked lots of questions regarding holidays. And every time the staff all came back with positive answers.... See more
Company replied
Becca Baldwin was so helpful. We told her what we wanted, when we wanted to go and our budget and she came back promptly with several options. As inexperienced cruisers, she answered all our questi... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
27 Euston Road, LA4 5DF, Morecambe, United Kingdom
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This is 4th holiday I've booked with Hay's travel all the staff have been lovely! Yesterday Lily sorted my holiday out going to Santa Ponsa in Oct she also was very helpful & chatty! 👌 Mrs Jackie Wood x

Reply from Hays Travel - Morecambe

Reply from Hays Travel - Morecambe
The staff at Morecambe are so very approachable, helpful, friendly and knowledgeable.

Reply from Hays Travel - Morecambe

Reply from Hays Travel - Morecambe

Reply from Hays Travel - Morecambe
Staf where very helpful and pleasant and made it easy to book holiday

Reply from Hays Travel - Morecambe
I went into Hays with no ideas apart from the dates of travel. I left with a perfect holiday booking and a simple direct debit payment plan. Liz was so helpful and I couldn't be happier.

Reply from Hays Travel - Morecambe

Reply from Hays Travel - Morecambe
Great service, everyone very helpful. Found a holiday that was right for us at short notice. Kept me informed, contacted when they said they would.

Reply from Hays Travel - Morecambe
The staff always try to find the best results. Nothing is too much trouble.

Reply from Hays Travel - Morecambe
I would highly recommend a visit to Liz if you want to book a holiday.

Reply from Hays Travel - Morecambe
All good, Chloe was very pleasant, efficient and friendly. Thank you for all your help. :-)

Reply from Hays Travel - Morecambe
We had a most helpful experience, The staff was very experienced and efficient in sorting our Holiday...
We shall definitely use this company again.

Reply from Hays Travel - Morecambe
Lily was brilliant quickly found options and found us a holiday with everything we wanted for under our budget! Brilliant

Reply from Hays Travel - Morecambe
All the staff I dealt with were pleasant and helpful when helping me book my cruise. No pressure was put on me to book.

Reply from Hays Travel - Morecambe
Staff worked tirelessly to sort out a cruise for us.
5*

Reply from Hays Travel - Morecambe
I've been dealing with Hayes travel for a good number of years and they have always been eager to help me choose my holiday they have never let me down they are knowledgeable about the products they sell and give you a good service I'm very pleased with them.

Reply from Hays Travel - Morecambe

Reply from Hays Travel - Morecambe
amazing experience chloe was so helpful and accommodating when planning my holiday. would definitely book through hays again

Reply from Hays Travel - Morecambe
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