Hays Travel - Morecambe Reviews 

699
TrustScore 5 out of 5

4.9

27 Euston Road, LA4 5DF Morecambe, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Becca was amazing, she found us some great options for our family holiday. When we decided, Becca sailed through the booking, making us feel very much at ease that everything had been done correctl... See more

Company replied

Rated 5 out of 5 stars

Talia was so helpful and polite, even when I asked about different options. She was patient and efficient throughout the whole experience (it's the first time I've booked a holiday)

Company replied

Rated 5 out of 5 stars

Talia was very patient, she explored lots of different options to bring me in on the budget and requirements I had. Different flights, different board, hotels and she found us the best deal for the mo... See more

Company replied

Rated 5 out of 5 stars

Friendly, helpful and experienced staff member. I asked so many questions, checked in for my cruise, decided to book another, changed my parking reg at Southampton. Nothing was an issue. Highly recomm... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 27 Euston Road, LA4 5DF, Morecambe, United Kingdom

  • 01524884645

4.9

Excellent

TrustScore 5 out of 5

699 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(699)

115,333 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Talia was so helpful and polite

Talia was so helpful and polite, even when I asked about different options. She was patient and efficient throughout the whole experience (it's the first time I've booked a holiday)

26 July 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you so much for the 5 star review and wonderful comments about our Talia. We are so glad you are all booked and we look forward to seeing you soon.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service person. Claire was amazing and helped us throughout the booking process explaining everything along the way. Polite and friendly honestly couldn't recommend them anymore.

17 July 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you so much for your 5 star review for our Claire, and lovely comments to read this morning. We really appreciate your time and feedback and look forward to counting down to your family holiday with you. We look forward to seeing you soon. Team Morecambe

Rated 4 out of 5 stars

First time using Hays Travel and we…

First time using Hays Travel and we were not disappointed, Lily was extremely helpful and despite of the power cut helped us to book our cruise 😊

11 July 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for your lovely review was a pleasure booking your cruise. Thanks Lily

Rated 5 out of 5 stars

Booked 2 holidays within 2 days with…

Booked 2 holidays within 2 days with two different agents both welcoming, friendly informative and helpful. Everything sorted, given documents. Always use Hays Travel Morecambe highly recommended.

16 July 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for your lovely review was a pleasure. Thanks Becca

Rated 5 out of 5 stars

Talia was very patient

Talia was very patient, she explored lots of different options to bring me in on the budget and requirements I had. Different flights, different board, hotels and she found us the best deal for the money. She was very helpful and made it an easy process.

18 July 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Hi Natalie, thank you so much for your kind review, and hope you are looking forward to your holiday to Spain, Thank you for bookings with us - Talia and Team Morecambe:-)

Rated 5 out of 5 stars

Competent knowledgeable staff

Competent knowledgeable staff, who knew how to give us the best package.

17 July 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for your lovely review, was a pleasure booking your cruise. Thanks Chloe

Rated 5 out of 5 stars

Listened to what we wanted and gave us…

Listened to what we wanted and gave us some exciting options. Sent us the choices without delay.
Very efficient when we went in to book
Will definitely use again

17 July 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for your lovely review was a pleasure booking your holiday to Lanzarote. Thanks Talia

Rated 5 out of 5 stars

Good staff

Good staff who are always ready to help you

8 July 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for your lovely review, was a pleasure booking your holiday to Bali. Thanks Becca

Rated 5 out of 5 stars

Becca was amazing

Becca was amazing, she found us some great options for our family holiday.
When we decided, Becca sailed through the booking, making us feel very much at ease that everything had been done correctly.

Thank you Becca, we are looking forward to our holiday.

16 July 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thanks so much for the 5 star review and amazing comments about Becca, we look forward to counting down to your family holiday with you. Team Morecambe

Rated 5 out of 5 stars

Brilliant from excellent staff

Brilliant from excellent staff

5 July 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for your fantastic review! We are so pleased to hear that you had such a positive experience with our team. We hope you have an amazing time on your cruise! - Talia & Team Morecambe

Rated 5 out of 5 stars

We booked our holiday with Hays because…

We booked our holiday with Hays because they make it so easy the young lady who helped us was lovely she explained everything she was very pleasant we couldn’t have asked for better.

7 July 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you so much for your kind review, thank you for booking with us again and we hope you are looking forward to your holiday to Benidorm :-) Thank you from Talia and Hays Travel Morecambe

Rated 5 out of 5 stars

Thank you Karen

Karen was brilliant with us, she took the time to go through all our options and made the process very easy!

6 July 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for your wonderful feedback! We are so pleased to hear that karen was brilliant and made the process very easy for you. -
Team Morecambe :)

Rated 5 out of 5 stars

Talia is an excellent travel agent

Talia is an excellent travel agent . She always makes booking a holiday enjoyable . She is very knowledgeable and has a lovely , friendly personality.

Morecambe Hays

25 June 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Hi Julie thank you for your lovely review we hope your looking forward to your cruise. Talia and team:)

Rated 5 out of 5 stars

Excellent service as always and we…

Excellent service as always and we walked away confident that we had the perfect cruise for us thankyou

30 June 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for this kind review! We are so glad we got your dream cruise booked! - Adele & Team Morecambe

Rated 5 out of 5 stars

Excellent service

Friendly, helpful and experienced staff member. I asked so many questions, checked in for my cruise, decided to book another, changed my parking reg at Southampton. Nothing was an issue. Highly recommend Hays Morecambe, many thanks Talia. Perfect!

30 June 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for this lovely review, We hope you have a great time away on your cruise! -Talia & Team Morecambe

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look