Hays Travel - Mapperley Reviews 

Great experience, the holiday we had in mind wasn’t available but Julie found an excellent alternative for us that is probably better than the one we had in mind. We have been dealing with her for several years and is a credit to your company

Erin was so professional and explained the process well.

George was very patient with us, despite having a very wide brief on our holiday search. He was knowledgeable, courteous, gave great advice and never rushed us in making a decision, despite us being there for nearly two hours!.If you visit this travel agent we would recommend booking with George.

Excellent service from Barbara an agent who has all my information at her fingertips and cannot do enough to help.

We knew where and when we wanted to go but the help on picking flights and hotels was exceptional. Everything was booked in one visit, seats reserved and discounts obtained. We can't fault them

Amelia was a really great help in finding the right holiday for us at the right price.

Joanne was very friendly and efficient and managed to sort out the holiday we wanted with all our requirements.

We went to thd city centre shop in Nottingham as our local Mapperley branch is close for refurbishment. We were lucky enough to be served by a lovely young man from our local branch but unfortunately we didn't get his name. He spent ages with us as we were booking a last minute holiday for next month. Boarding passes printed out for and we're good to go. He was wonderful.

George was very professional and welcoming. He sorted everything out for us.

Absolutely brilliant customer service. All staffs are pleasant, professional and helpful. I have always been very happy with the service I received from the staff at Hays Travel Mapperley. I cannot praise them enough, every one of them. I will not go anywhere else. Barbara is the first person I contact when I'm thinking of a holiday. I completely trust her to take care of all the details and she has been an absolute pleasure. She goes above and beyond to help me have a beautiful trip. Thank you all very much for your kind and friendly support over the years. You are all very much appreciated.

Friendly and professional advice, pleasantly given.

Great experience from start to finish. Julie was so helpful and went above and beyond to fill my needs. I always use Hays to book my holidays xx

Julie is very helpful and always listens to our needs

I always try and book my holidays here. The staff are very welcoming and friendly and help me organise and plan the better options in the holiday I'm looking at. Lovely team at the Mapperly branch in Nottingham. Barbara was really helpful and informative and as always I came away happy with a little holiday booked. 😀 thank you

Fantastic, George was brilliant with his knowledge of travel and patience with our decision making process.

Julie is very knowledgeable and extremely helpful

Excellent service at Hays Mapperley.
Very friendly professional staff member.
Very good value holiday.

Staff were understanding of our needs and confirmed each step of the booking process. They were more than happy to search for other hotels and destinations until we were both happy with our choice.
Booking with Hays is always a more rewarding experience than looking at a computer/ tablet screen.