Hays Travel - Leigh Reviews 

1,023
TrustScore 5 out of 5

5.0

35 Bradshaw Gate, WN7 4NB Leigh, GB


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Rated 5 out of 5 stars

We have been using Hayes travel in Leigh now for a couple of years to book all of our holidays. For the simple reason that we know they will go the extra mile to understand what it is we are looking... See more

Rated 5 out of 5 stars

So friendly in this travel agents. They remember you each time you pop in. Very professional and helpful . They will print out anything you need especially for us older ladies who prefer paper to phon... See more

Company replied

Rated 5 out of 5 stars

Due to a bad experience putting a holiday together ourselves. I now realise the huge benefits of using a travel agent. Hays travel at Leigh lancs have been fantastic. I'm sure all the staff are great,... See more

Company replied

Rated 5 out of 5 stars

This is my 3rd booking this year with Dawn at Heys travel in Leigh. Once again the service from Dawn & her team was sensational..Nothing was too much trouble. Searching for best flight times & c... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 35 Bradshaw Gate, WN7 4NB, Leigh, United Kingdom

  • 01942419283

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,023)

118,436 reviews in the last 12 months

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Rated 5 out of 5 stars

Lily was a plesent person who took time…

Lily was a plesent person who took time to go through all details
Well done

4 June 2026
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Reply from Hays Travel - Leigh

Alan Locke,

We're so glad to hear about your positive experience. We appreciate you taking the time to share your feedback.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Fast and efficient

We simply walked in told our representative what we wanted and she started exploring the options.she was very professional and very affable We had no wait at all just sat down the minute we entered the shop.
Manager was a pleasure to deal with.

2 June 2026
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Reply from Hays Travel - Leigh

Thankyou for your kind review Peter. I am glad you had a great experience booking with us. We hope you have the best time in the Isle of Man! - Yana :)

Rated 5 out of 5 stars

From start to finish the whole process…

From start to finish the whole process of booking our first holiday for a good number of years was outstanding. Lilly was friendly, pleasant, understanding and very easy to communicate with. Thank you Lilly.

28 May 2026
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Reply from Hays Travel - Leigh

Thank you for your lovely words, they don't go un noticed. I cant wait to hear all about your holiday to Tenerife.

Rated 5 out of 5 stars

Easy and fast responses from staff

Easy and fast responses from staff. Id messaged Ellie late Sunday afternoon regarding the pricing of a holiday but the shop was due for closing. Ellie had responded early the next day with all the information that I had requested.

19 May 2026
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Reply from Hays Travel - Leigh

Thank you for the lovely review Sharon, I am sure you will all have a great time - Ellie :)x

Rated 5 out of 5 stars

Lily was lovely and very professional…

Lily was lovely and very professional made our experience very easy and informative
Will definitely be booking with hays again

23 May 2026
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Reply from Hays Travel - Leigh

We are so pleased to hear about your positive experience with our team. We appreciate your kind words and look forward to assisting you again!

Kind Regards
Lilly

Rated 5 out of 5 stars

A holiday in the Sun

We went in to book a holiday in the Sun and Paige was very helpful because she found the Hotel we wanted in Hurghada in Egypt so we booked, we paid and phoned back the next day with the room Number we had previously in 2019 so all is done

22 May 2026
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Reply from Hays Travel - Leigh

Thank you for the lovely review Anthony, have an amazing time - Paige :)x

Rated 5 out of 5 stars

Paige did it again

Paige did it again, found me a great holiday that matched all of the criteria I gave her.
Thank you

8 May 2026
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Reply from Hays Travel - Leigh

Thank you for the lovely review Fran, I hope you have had an amazing time in Gumbet and I hope to see you again soon!!! - Paige x

Rated 5 out of 5 stars

So far I have only dealt with the…

So far I have only dealt with the booking, however the lady that was dealing with my enquiry ( name unknown), was efficient, friendly, and consistently timely with her responses.

At the moment, very happy with my experience.

12 May 2026
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Reply from Hays Travel - Leigh

Thank you for the review Angela, I am sure you will have a great time - Ellie :)x

Rated 5 out of 5 stars

Ellie is an absolute star

Ellie is an absolute star. She has helped us look at multiple different options for holidays. It was a much more relaxed experience than trying to work around all the different options. Will absolutely go back to book our next holiday.

17 May 2026
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Reply from Hays Travel - Leigh

Thank you so much for the lovely review Simon! It was a pleasure booking your holiday, see you soon :) - Ellie

Rated 5 out of 5 stars

Holiday transfer

We had a big problem (for us )with our transport to our cruise. It was handled quickly and kindly by Dawn. Dawn sorted us out with a transfer of dates and whilst there we booked another cruise. We are so thankfull to Dawn and the team at Hays Leigh

16 May 2026
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Reply from Hays Travel - Leigh

I am so glad it was all sorted and now you have another holiday to look forward to which is always a bonus 😊Dawn x

Rated 5 out of 5 stars

Page was very professional and had a…

Page was very professional and had a very friendly approach. She gave us all the relevant information and now cant wait to go. Thanks

14 May 2026
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Reply from Hays Travel - Leigh

Thank you for the lovely review Tracy, I hope you both have an amazing time away for your birthday! - Paige :) x

Rated 5 out of 5 stars

Hannah was very helpful and searched…

Hannah was very helpful and searched had to find us a holiday. We always use Hays Travel in Leigh as all the staff do their best to find us the holiday that we want

14 May 2026
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Reply from Hays Travel - Leigh

Thank you for the lovely review Anthony, have an amazing time - Hannah :)x

Rated 5 out of 5 stars

Booked our holiday through Hays Travel…

Booked our holiday through Hays Travel and the whole experience was really quick and easy from start to finish. Lilly was really helpful, asked all the right questions and helped us find the right holiday for what we wanted.

Nothing felt pushy or complicated, everything was explained properly and the booking process was made really straightforward. Prices were good too.

Overall just a really easy, stress-free experience and great customer service from Lilly. Would definitely use again.

3 May 2026
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Reply from Hays Travel - Leigh

Martin,

We are so pleased to hear you had such a quick, easy, and stress-free experience booking your holiday with us. We appreciate your kind words and look forward to assisting you again.

Kind Regards
Lilly

Rated 5 out of 5 stars

Booked holiday in shop

Booked holiday in shop
Very quick
Thanks

11 May 2026
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Reply from Hays Travel - Leigh

Thank you for your review Paul, I hope you both have a great time :) - Paige

Rated 5 out of 5 stars

Page worked with us to put together an…

Page worked with us to put together an itinerary for a New Zealand cruise. This took several attempts as we didn't know what we wanted or how much it would cost. Thanks to her patience we got there in the end.

10 May 2026
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Reply from Hays Travel - Leigh

Thank you for the review Phil, I'm glad we got you the right holiday package in the end :) It will be here before you know it!!! - Paige :)

Rated 5 out of 5 stars

Paige the travel agent was friendly

Paige the travel agent was friendly, helpful and patient leading us through all the challenges of our travel plans right up to 5 o’clock when the shop closed but she didn’t show any sign of winding up our visit.

10 May 2026
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Reply from Hays Travel - Leigh

Thank you for the lovely review Gail and I hope you have an amazing time on your first trip with Ambassador - Paige :) xx

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