Hays Travel - Leigh Reviews 

1,001
TrustScore 5 out of 5

5.0

35 Bradshaw Gate, WN7 4NB Leigh, GB


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Rated 5 out of 5 stars

Customer service is impeccable, every staff member has been extremely helpful. We have been using hays travel for a few years now and wouldn’t travel without them. As a family with children we feel th... See more

Rated 5 out of 5 stars

The company is doing extremely well, when I decide to on holiday, I like to do face to face booking rather than on the website, I also like their recommendations aswell to where they have been. I will... See more

Company replied

Rated 5 out of 5 stars

Was really nervous as have only been abroad a few times, spoke to Ellie in the Leigh branch, told her what me and my daughter were looking for. She spent ages showing us different options, and explai... See more

Company replied

Rated 5 out of 5 stars

THe staff, Dawn was polite, courteous, helpful and patient, nothing was too much for her. We were guided through the booking dealing with questions we that we would not have thought of. It was a won... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 35 Bradshaw Gate, WN7 4NB, Leigh, United Kingdom

  • 01942419283

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

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(1,001)

117,046 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service is impeccable

Customer service is impeccable, every staff member has been extremely helpful. We have been using hays travel for a few years now and wouldn’t travel without them. As a family with children we feel the security of travelling with hays is second to non. The staff at the Leigh branch are a great bunch and always a joy to deal with.

5 August 2026
Rated 5 out of 5 stars

The company is doing extremely well

The company is doing extremely well, when I decide to on holiday, I like to do face to face booking rather than on the website, I also like their recommendations aswell to where they have been. I will keep going to Hays travel to book holidays as their service is very good.

2 August 2026
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Reply from Hays Travel - Leigh

Cheryl Smith,

Thank you for your wonderful feedback! We are so pleased to hear that you appreciate our face-to-face booking service and recommendations. We look forward to helping you with your future holiday plans.

Kind Regards
Hays Travel Hastings

Rated 5 out of 5 stars

The girls are a great team .They all…

The girls are a great team .They all ways fine us a good deal

2 August 2026
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Reply from Hays Travel - Leigh

Kevin,

Thank you for your wonderful 5-star review! We are so pleased to hear that our team consistently finds you a good deal. Your kind words are greatly appreciated.

Kind Regards
Lilly

Rated 5 out of 5 stars

The staff in Leigh branch of hays…

The staff in Leigh branch of hays travel were lovely polite and amenable

29 July 2026
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Reply from Hays Travel - Leigh

Thank you for the lovely review, it is really appreciated! We hope you have an amazing time - Hannah x

Rated 5 out of 5 stars

Ellie was fantastic with us looking for…

Ellie was fantastic with us looking for our cruise she was particularly clear in her explanation so thank you to ellie

27 July 2026
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Reply from Hays Travel - Leigh

Thankyou for the lovely review Cat, you will have an amazing cruise!! - Ellie :)x

Rated 5 out of 5 stars

Perfect from start to finish on day off…

Perfect from start to finish on day off booking our holiday went in on Saturday flew on Monday everything was done in the shop to make our holiday a smooth and pleasent experience

26 July 2026
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Reply from Hays Travel - Leigh

Thank you for the lovely review Susan, have an amazing time! - Dawn x

Rated 5 out of 5 stars

Helpful Hannah made it easy

Everything explained and Hannah even offered to do passport information upload and print boarding passes etc 28 days before for us which is helpful

28 July 2026
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Reply from Hays Travel - Leigh

Thank you for the lovely review, it is really appreciated! We hope you have an amazing time - Hannah x

Rated 5 out of 5 stars

Very Knowledgeable staff

Very Knowledgeable staff, Yarna was very helpful and answered all questions.
Very happy customers

24 July 2026
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Reply from Hays Travel - Leigh

Thank you so much for the lovely review, it is really appreciated! We hope you have an amazing time - Yana x

Rated 5 out of 5 stars

THe staff

THe staff, Dawn was polite, courteous, helpful and patient, nothing was too much for her. We were guided through the booking dealing with questions we that we would not have thought of.
It was a wonderful experience it was a pleasure not a chore and we will definitely use Hay's again. The service was outstanding.

22 July 2026
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Reply from Hays Travel - Leigh

Thank you so much for the lovely comments, I really do appreciate it, I am sure you will have a wonderful time, Dawn

Rated 5 out of 5 stars

We had to wait for about 10 minutes as…

We had to wait for about 10 minutes as the girls were with someone. The girl who was behind to exchange came out to ask if we would like a drink while we waited as 1 staff was on lunch. We knew which hotel we wanted and roughly when we wanted to go. The young girl who saw to us was great. She got us good flight times and the best date. Highly recommend Hays Travel

24 July 2026
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Reply from Hays Travel - Leigh

Thank you for the lovely review, I am sure you will have an amazing time - Ellie x

Rated 5 out of 5 stars

Always confident to book a holiday…

Always confident to book a holiday with the Leigh branch. Welcoming,pleasant and happy to help.

18 July 2026
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Reply from Hays Travel - Leigh

Thank you for the lovely review, it is really appreciated! We hope you have an amazing time - Hannah x

Rated 5 out of 5 stars

Extremely Happy

From the moment I walked in the store in Leigh I was very impressed with how helpful Hannah and Dawn were in helping me find a suitable holiday. Hanna went above and beyond what I was expecting so I am happy to say that my future holiday requirements will certainly involve the assistance of Hannah and Dawn

22 July 2026
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Reply from Hays Travel - Leigh

Thank you for your lovely review we really appreciate it :) We hope you have an amazing time and we can't wait to book your next trip x

Rated 5 out of 5 stars

Professional travel agent

Very professionally dealt with over the telephone which resulted in me going ahead & booking my cruise .
Very helpful staff & gave me the best price for my holiday .

14 July 2026
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Reply from Hays Travel - Leigh

Thank you so much for the lovely review, it is really appreciated! We hope you have an amazing time - Yana x

Rated 5 out of 5 stars

The member of staff was very pleasant

The member of staff was very pleasant, helpful and efficient. She went out of her way to find a holiday which suited our requirements

21 July 2026
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Reply from Hays Travel - Leigh

Thank you for the lovely feedback, I am sure you will have a lovely time, Dawn

Rated 5 out of 5 stars

Your staff at Bradshawgate Leigh are so…

Your staff at Bradshawgate Leigh are so friendly and welcoming it’s like planning an holiday with family that’s why we keep going back look forward to seeing the girls

21 July 2026
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Reply from Hays Travel - Leigh

Thanks for the lovely review George, we hope you have an amazing holiday - Ellie :)x

Rated 5 out of 5 stars

Great customer service

Very helpful and knowledgeable, not rushed, very thorough with all information given. Excellent service from Yana.

19 July 2026
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Reply from Hays Travel - Leigh

Thank you so much for the lovely review, it is really appreciated! We hope you have an amazing time - Yana x

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