We went into Hays on the off chance looking for a last minute holiday, with only 2 days notice. Katie searched for ages to find us a great holiday, and even sorted airport parking/checked us in so we... See more
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Location
Switch locationUnit 7 Wesley Square Shopping Centre, Wesley Square, DN14 5EZ Goole, England, GB
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Booked a self drive holiday in Iceland with the help of Olivia. She was extremely helpful, listened to all our wishes and managed to put together what looks like an amazing break. Communication throug... See more
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We saw Bev at Goole and thought we knew what we wanted. Bev took the time to listen to our requirements and suggested an option to us. It’s was exactly what we wanted and we are now booked on a buck... See more
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Excellent service, Maisie at the Goole branch really looked after us. Looked for better deals, changed a hotel for a better located one, couldn't be more helpful
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 7 Wesley Square Shopping Centre, Wesley Square, DN14 5EZ, Goole, England, United Kingdom
- 01405 445 028
4.9
Excellent
114 reviews
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Alysha and the team at Hayes travel in…
Alysha and the team at Hayes travel in Goole are brilliant. They listen to what you want and need then find you the right package. Alysha is very proffessional and does an excellent job. I have used her for my last 2 hoildays i have booked and i wouldnt go anywhere else. Thank you Alysha xx highly recommended
7 April 2026
Reply from Hays Travel - Goole
Kate Lawrence,
We appreciate you taking the time to leave us such a complimentary review. We are happy to hear that you find our team helpful and professional when booking your holidays.
Kind regards
Hays Travel Goole
Alysha
Summer holidaysFrom start to finish we had excellent…
From start to finish we had excellent service from Hays Travel. The girls were lovely and couldn’t have been more helpful, would definitely recommend
4 April 2026
Reply from Hays Travel - Goole
Hello Lesley,
We're delighted to hear about the excellent service you received from our team! It's wonderful to know they were so helpful. Thank you for recommending us!
Kind regards
Hays Travel Goole
Excellent service …
As always with the ladies at hays travel can't help you enough to get your perfect holiday no problem checking and rechecking any requirements excellent service this was the first time booking at the goole branch
4 April 2026
Reply from Hays Travel - Goole
Hello,
I am happy to hear we could help you find your perfect holiday and meet your requirements! Thank you for booking with our Goole branch and for your lovely review.
Thank you, Olivia
Hays Travel Goole
The lady who helped us book our holiday…
The lady who helped us book our holiday was so helpful and brilliant at her job. Made the whole experience easy
2 April 2026
Reply from Hays Travel - Goole
Margaret Tether,
I appreciate you sharing your kind words. I am so happy to hear that my service made booking your holiday easy and enjoyable for you.
Kind regards
Bev
Hays Travel Goole
Olivia was very friendly and went…
Olivia was very friendly and went through everything with us, made the process easy and exciting
3 April 2026
Reply from Hays Travel - Goole
Hello Alexandra,
Thank you so much for your lovely review. I hope you have the most amazing honeymoon!
Thank you, Olivia
Hays Travel Goole
Staff was lovely booking process was…
Staff was lovely booking process was easy all sorted within 20mins
3 April 2026
Reply from Hays Travel - Goole
Mrs Norman,
I appreciate you sharing your experience; I am so happy to hear the booking process was easy and quick!
Kind regards
Maisie
Hays Travel Goole
Reply from Hays Travel - Goole
Mr Linfield,
We appreciate you taking the time to share your experience, and we're so happy to hear that we were able to help you.
Kind regards
Olivia
Hays Travel Goole
Couldn't have been more helpful to…
Couldn't have been more helpful to provide our dream holiday. Excellent knowledge and understanding. Excellent personnel skills and knew how to get the information out of us.
30 March 2026
Reply from Hays Travel - Goole
Thank you Ralph & Jill
I appreciate you sharing your experience. I am so glad that I could use my knowledge and skills to provide your dream holiday. It was a pleasure to help you plan to celebrate your wedding anniversary trip.
Kind regards
Bev
Hays Travel
Goole
Olivia was polite and professional and…
Olivia was polite and professional and made the whole process easy. Top marks Olivia you looked after us well
Kev & kim Brown
25 March 2026
Reply from Hays Travel - Goole
MR KEVIN BROWN,
We appreciate you taking the time to leave such a complimentary review. We are so glad that we could provide you with an easy and professional experience.
Kind regards
Olivia
Hays Travel
Goole
Bev was professional and friendly A…
Bev was professional and friendly A good knowledge of the business
25 March 2026
Reply from Hays Travel - Goole
Mr Dutton,
I appreciate you taking the time to leave me a review! I am so happy to hear that you found my service helpful and informative.
Kind regards
Bev
Hays Travel
Goole
We were listened to and therefore our…
We were listened to and therefore our needs were met
25 March 2026
Reply from Hays Travel - Goole
Mrs Wilson,
I appreciate your feedback and I am so happy I could meet your needs by listening to you. I hope your both looking forward to your exciting trip.
Kind regards
Bev
Hays Travel
Goole
All good and efficiently done…
All good and efficiently done everything explained clearly
13 March 2026
Reply from Hays Travel - Goole
Janet
We appreciate you taking the time to share your experience with us, and we're so glad everything was explained clearly and efficiently.
Kind regards
Hays Travel
Maisie
Reply from Hays Travel - Goole
Brian,
We appreciate your kind words! It was a pleasure assisting you, and we are so glad you had a good experience.
Kind regards
Hays Travel
Maisie
Reply from Hays Travel - Goole
Hello Richard,
We're so happy to hear that our pleasant staff made such a positive difference for you! Thank you for your kind feedback.
Thank You - Olivia
Hays Travel Goole
Reply from Hays Travel - Goole
Angela,
Thank you for your review, we're glad you found us helpful!
Hays Travel Goole
Katie
Katie At Hays Goole
Katie, Our advisor/helper was just so patient and knowledgeable with us. We had about 4 or 5 destinations that we couldn't decide between, she kept sending us as much information as possible and never rushed us, we eventually decided to go with the Norwegian Fjords cruise. The whole experience has been pleasurable and never felt like a hard sell, we felt that our happiness was always at the forefront of the booking. We will definitely be recommending Katie and Hays Goole to our friends and family.
15 March 2026
Reply from Hays Travel - Goole
Hi Julie,
I appreciate your wonderful review! I'm happy to hear that you found I was patient and knowledgeable, providing ample information for your decision. It's great to know that your happiness was a priority during the booking. And I am grateful for your recommendation.
Thank you, Katie
Hays Travel Goole
Nothing was too much trouble
Nothing was too much trouble such as checking reviews of hotels in TripAdvisor etc. quick and easy to book
9 March 2026
Reply from Hays Travel - Goole
GARY DARLEY,
We appreciate you taking the time to leave us such a fantastic review. We're so glad we could make your booking experience quick and easy!
Hays Travel Goole
Maisie
As usual the staff were very helpful.
As usual the staff, particularly Alysha, were very professional, knowledgeable and supportive. Alternative suggestions were given which sparked our interest.
The only negative was the time the offsite Hays cruise team took to respond to the agents requests for cruise details and prices. Not good.
21 February 2026
Reply from Hays Travel - Goole
E & P,
We appreciate your positive feedback regarding our team's professionalism and knowledge. We're sorry for the delay you experienced with the cruise details and pricing. We'll address this to improve our response times. Thanks for your review.
Hays Travel Goole
Alysha
The staff were really helpful,and…
The staff were really helpful,and nothing was too much trouble.
17 February 2026
Reply from Hays Travel - Goole
Judy Foster,
We appreciate you sharing your experience. We are so happy to hear that our staff were helpful and accommodating to your needs.
Hays Travel Goole
Alysha
Great customer service from Alysha
Great customer service from Alysha. Nothing was too much trouble finding the right deal to suit me needs.
19 February 2026
Reply from Hays Travel - Goole
Karen,
We appreciate your kind words! We are so glad we could find the perfect deal to meet your needs and provide excellent support.
Hays Travel
Alysha
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