Hays Travel - Goole Reviews 

114
TrustScore 5 out of 5

4.9

Unit 7 Wesley Square Shopping Centre, Wesley Square, DN14 5EZ Goole, England, GB


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Rated 5 out of 5 stars

We went into Hays on the off chance looking for a last minute holiday, with only 2 days notice. Katie searched for ages to find us a great holiday, and even sorted airport parking/checked us in so we... See more

Company replied

Rated 5 out of 5 stars

Booked a self drive holiday in Iceland with the help of Olivia. She was extremely helpful, listened to all our wishes and managed to put together what looks like an amazing break. Communication throug... See more

Company replied

Rated 5 out of 5 stars

We saw Bev at Goole and thought we knew what we wanted. Bev took the time to listen to our requirements and suggested an option to us. It’s was exactly what we wanted and we are now booked on a buck... See more

Company replied

Rated 5 out of 5 stars

Excellent service, Maisie at the Goole branch really looked after us. Looked for better deals, changed a hotel for a better located one, couldn't be more helpful

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 7 Wesley Square Shopping Centre, Wesley Square, DN14 5EZ, Goole, England, United Kingdom

  • 01405 445 028

4.9

Excellent

TrustScore 5 out of 5

114 reviews

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4.9

All reviews

(114)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful and accommodating

Very helpful and accommodating

14 March 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Hi Nadine, thank you for your review, we really appreciate the kind comments. We look forward to seeing you again! - Alysha

Rated 5 out of 5 stars

Hays Goole have gone above and beyond…

Hays Goole have gone above and beyond for our holiday, after booking with a different branch and having issues they’ve taken over for us and answered every query and issue we’ve had. We are so grateful for all their help. Will definitely be booking future trips with them. Thank you again!

20 March 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Hi Esme, thank you for your lovely review! Really pleased we have managed to get this sorted for you. We look forward to seeing you all in the future!- Alysha

Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service. Went out of their way to make sure our family villa holiday we were booking was just right. Thank you to Katie for her time and patience, it was much appreciated. This is the second time we have booked with Hays Goole and we will definitely continue to use them. Highly recommend.

21 May 2026
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Reply from Hays Travel - Goole

Hi Jane, thank you so much for your lovely review! I'm pleased to hear we have managed to get your family holiday booked for you! We look forward to seeing you in the future - Alysha

Rated 5 out of 5 stars

Very friendly and helpful good…

Very friendly and helpful good knowledge and helped me create the perfect hoilday

20 May 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Hi Amy, thanks for your lovely review! We are really pleased we were able to book your perfect holiday. We look forward to seeing you again - Alysha

Rated 4 out of 5 stars

The staff made you feel welcome and…

The staff made you feel welcome and nothing was too much trouble for them and they were very helpfull

19 May 2026
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Reply from Hays Travel - Goole

Hello Paul,

We are so glad our team made you feel welcome and were very helpful. Thank you for your kind words!

Kind Regards
Hays Travel Goole

Rated 5 out of 5 stars

Alysha was lovely

Alysha was lovely, she was both helpful and professional.

16 May 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Mrs Tracy Wilkinson,

We are so pleased to hear this. Thank you for your kind words.

Kind Regards
Hays Travel Goole
Maisie

Rated 5 out of 5 stars

Happy holiday sunny beach here we come.

Very helpful staff, Explained everything we needed to know, About our holiday. Hotel transfers and flights. Will certainly use Hays travel again. 🙂

6 May 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

IvorP,

We're so glad our team provided excellent assistance with your holiday details. We look forward to helping you again!

Kind Regards
Hays Travel Goole
Beverley

Rated 5 out of 5 stars

The assistant manager Katie

The assistant manager Katie, handled our girly holiday booking perfectly. She compared dates and looked at a number of different hotels to find us the best deal. She’s such a superstar and is a credit to Hays Travel in Goole! 🌟👏🏻

12 May 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Caitlynne Kelly Picot,

We are so happy to hear about your excellent experience! Thank you for sharing your kind words and positive feedback with us.

Kind Regards
Hays Travel Goole
Katie

Rated 5 out of 5 stars

I was advised by a friend to go to Hays…

I was advised by a friend to go to Hays as she had used them.Walking into the travel was nice as all the staff were attentive straight away.The young lady who dealt with me was so nice and so efficient.Explained all that she was doing on the computer so that I knew I had what I needed in my insurance.It was a cold damp morning and the lady on the next desk made me a coffee which was very welcome.A good experience all round.

12 May 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Hi Mrs Dickens, thank you so much for your lovely review! We are pleased to hear you had a good experience in our store. I will pass your kind comments on to the rest of the girls! We look forward to seeing you again :) - Alysha

Rated 5 out of 5 stars

Staff delivery impeccable service from…

Staff delivery impeccable service from enquiry stages through to booking process

10 May 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Hello Terry,

We appreciate you taking the time to leave us such a wonderful review. We're so glad to hear you received impeccable service from our team.

Kind Regards
Hays Travel Goole

Rated 5 out of 5 stars

Excellent service, happy to return

Maisie was very helpful, she found us several hotels in our chosen location. Booking process was made simple, everything was done for us, including overnight hotel and airport parking. Great service, would be happy to return here to book future holidays.

7 May 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Hello Sylvia,

I'm happy to hear that you found my service helpful and that the booking process was simple. It's great to know I met your needs, and we also appreciate your intention to book with us again!

Thank you, Maisie
Hays Travel Goole

Rated 5 out of 5 stars

Fantastic service above and beyond

I called on looking for a holiday to a specific hotel which unfortunately for me wasn't to be Maisie and Estelle amazingly found a fantastic deal for me for a far better hotel at half the price I usually pay, not only that they were so helpful in arranging the extras required as a disabled passenger, I walked out feeling so confident that everything was done they really couldn't have done more

29 April 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Hello Gillian,

We're happy to hear that you had such a positive experience! It's great to know that our team could find you an amazing deal and assist with your specific needs. Thank you for your kind words!

Kind Regards
Hays Travel Goole

Rated 5 out of 5 stars

Excellent service

Excellent service

26 April 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Hello Mark,

We are so happy that you found what you are looking for and we provided excellent service. We appreciate your review.

Kind Regards
Maisie

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional, found just what I was looking for . Attention to detail everything covered

1 May 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Hello,

We're so happy to hear that you found exactly what you were looking for with our friendly and professional service! We appreciate your review.

Kind Regards,
Hays Travel Goole

Rated 5 out of 5 stars

Ladies helped me so much with holiday…

Ladies helped me so much with holiday from start to finish i honestly won’t go anywhere else

28 April 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Hello Emma,

We are so happy to hear that we provided you with great support throughout your holiday booking. We appreciate your loyalty.

Kind Regards,
Olivia
Hays Travel Goole

Rated 5 out of 5 stars

Lovely ladys Happy enjoying there…

Lovely ladys Happy enjoying there work very friendly

26 April 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Hi Lynn,

Thank you so much for your lovely words, we really appreciate it.

If you need anything at all, don't hesitate to get in touch!

Many Thanks, Alysha

Rated 5 out of 5 stars

Our tour operator was Alysha and we…

Our tour operator was Alysha and we thought she was very good she gave us all the information we needed nothing was to much trouble for Alysha and we both decided to go ahead and book a holiday to Jersey. We can definitely recommend Hays Travel in Goole. 10/10 ALL STAFF VERY FRIENDLY.

21 April 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Hi Mrs Forster, thank you so much for your kind words and lovely review! Really pleased we managed to get something booked for you both! Many Thanks, Alysha

Rated 5 out of 5 stars

Ayesha

Ayesha, sorry spelling may not be correct. Was patient, listened and found what we were looking for. She also explored all options to get the best price.

19 April 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Mary,

We're happy to hear that our team member was patient and helpful in finding what you needed, and explored options to get you the best price. Thank you!

Kind Regards
Maisie
Hays Travel
Goole

Rated 5 out of 5 stars

Great Store and Service

That's two holiday's booked by the lovely Katie at Hays Travel, Goole. Very friendly, efficient and knowledgable. This will always be my first port of call when booking any future holidays.

18 April 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Michelle Taylor,

We appreciate you taking the time to share your wonderful experience. I'm so happy to hear that you find our team in Goole friendly, efficient, and knowledgeable, and we look forward to helping you with future holidays.

Hays Travel Goole
Katie

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff . Katie checked for us all the available places we were looking at and flights that we wanted .
Really impressed with the service and we will be using their service again.

14 April 2026
Hays Travel - Goole logo

Reply from Hays Travel - Goole

Mr JH,

Thank you for your lovely review, I hope you have a wonderful time away!

Hays Travel Goole
Katie

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