Hays Travel - Denton Reviews 

877
TrustScore 5 out of 5

4.9

30 Manchester Rd, Crown Point, M34 3LE Denton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ruby at the Denton branch has been amazing at helping book our Disneyland holiday. Going through all the options and adapting to suit our needs and budget. Even thinking about the transfers and provid... See more

Company replied

Rated 5 out of 5 stars

Hays at Denton is where I've booked both my holidays this year. Always a good Morning/afternoon as soon as you enter the shop from anyone of the staff. Both my holidays booked by Isaac. Amazing, pleas... See more

Company replied

Rated 5 out of 5 stars

Isaac helped put together what should be an amazing once in a lifetime holiday. He was incredibly patient as I chopped and changed my mind via email as to where we would stay. He was really knowledgea... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish. Sophie from Denton branch was outstanding so helpful in everyway. Booking was so quick and efficient and paperwork sent straight away Thank you

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 30 Manchester Rd, Crown Point, M34 3LE, Denton, United Kingdom

  • 01615328941

4.9

Excellent

TrustScore 5 out of 5

877 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(877)

117,661 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing …

The help we got booking our special cruise was amazing she got us the right holiday at the right price , she was very helpful cheers Pearl

12 April 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great experience.

Great experience.
Easy booking, friendly staff, great communication and a fair price.

10 April 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thank you for the lovely feedback.

Rated 5 out of 5 stars

Simply The Best

All the staff at the Denton branch are great and have always found me the holiday that my wife and I have wanted. Isaac found me a great holiday which I have just returned from. Whilst in Portugal I emailed Isaac with details of the next holiday we wish to go on in 2027. I gave him the hotel,the dates and a few other details and asked if he would sort something out. I returned from Portugal Tuesday and went to see him on Wednesday.I was amazed at the package he had managed to put together it had all I wanted even the "picky" bits and more on top and at a lower price than what I had envisaged. He had obviously worked hard for me and he is very good at what he does. I keep mentioning Isaac but all the staff in the branch from finding the holiday you want to changing your money are in my eyes the best at their jobs I have known. We have and always will use the branch and I cannot fault anything that they do. Many Thanks to all of them and to Isaac extra big cheers mate.

16 April 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thankyou for leaving your review for Isaac. We are so happy he managed to sort the perfect holiday for you instore. Thankyou for choosing Hays Travel Denton for your holiday services.

Rated 5 out of 5 stars

Excellent travel agent

Excellent travel agent , they go above and beyond to find the best holiday package

16 April 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thank you for booking with us at Hays travel Denton and also thank you for your kind review

Rated 5 out of 5 stars

Really helpful and friendly staff and…

Really helpful and friendly staff and even though Nicole was training she went above and beyond as it wasn’t an easy holiday to book

13 April 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thank you so much for taking the time to leave us such a lovely review! We're so glad that our team was helpful and friendly

Rated 5 out of 5 stars

The staff were lovely as soon as we…

The staff were lovely as soon as we walked through the door. We spent two hours in store with Nicole who was very helpful and booked our holiday for a group of 12 and managed to price match for us. We also had a good laugh with the staff. Nicole was amazing and gave 100% to listen to what we wanted and needed. Fantastic service and well done Nicole for sorting us out

12 April 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thank you for your lovely review. Happy travels!

Rated 5 out of 5 stars

Pearl at the Denton branch so helpful…

Pearl at the Denton branch so helpful with every step

12 April 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

We're happy to hear that our team member was very helpful and knowledgeable during your booking process. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Excellent service

I have been using Hayes for over 7 years. Staff are so friendly super helpful. There knowledge and expertise fills me with confidence I highly recommend to friends and family everytime ❤️

3 April 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thank you for your lovely review :) We hope you have a great holiday. Thank you Sophie :)

Rated 5 out of 5 stars

We have booked a Marella cruise for…

We have booked a Marella cruise for next year. Isaac was so helpful. He arranged everything for us. We’ve booked the premium drinks package and have chosen the cabin with a balcony. It was so easy with Isaac talking through everything. So polite and friendly. Definitely recommend him and Hays Travel in Denton.

2 April 2026
Unprompted review
Hays Travel - Denton logo

Reply from Hays Travel - Denton

We appreciate you sharing your booking experience with us.

Rated 5 out of 5 stars

Short break booking

When booking travel, We prefer to do so in person with a travel agency. The last few years we’ve used Hays Travel in Denton as they are always professional, knowledgable and efficient.

Went in yesterday to book a short break and it was all arranged and paperwork provided within half an hour, great service, thanks Sophie.

22 March 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thank you for the lovely review, it was a pleasure booking your holiday.

Rated 5 out of 5 stars

Went in with a few requirements

Went in with a few requirements, and within 30 minutes we had a holiday booked. Very helpful, couldn't have been more patient and understanding.

13 March 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thank you for your continued loyalty we really appreciate it :)

Rated 5 out of 5 stars

Absolutely brilliant service.

Pearl was fantastic in understanding our circumstances and requirements then seekkng out a brilliant deal.

21 February 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

We are thrilled to know you had a great experience . Thank you so much for the chocolates and flowers :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look