Emma made our booking with Hays Travel so easy and straightforward. Her advice was excellent and guided us to our final choice. Nothing was too much trouble for her when completing our booking and she... See more
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Fast efficient service and the whole booking process was made simple and enjoyable. Special thanks to Emma Hamilton assisted us. We came in to Hays with no holiday, and left with an option whic... See more
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Brilliant service from Hays Travel Cookstown. Anthony was fantastic to deal with friendly, helpful and made the whole booking process completely hassle-free. Nothing was ever too much trouble. Would d... See more
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Fantastic experience. Roberta couldn't have been more helpful. Went above and beyond. A really nice young lady.
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
14 James Street, BT80 8LW, Cookstown, United Kingdom
- 02886090007
4.9
Excellent
364 reviews
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Just did not want to have time for me
17 February 2026
Reply from Hays Travel - Cookstown
Thank you for your feedback today Mr Cairns and for taking the time to discuss this with me. Nicola
Very attentive staff
Very attentive staff, who kept us fully informed and obtained the best deal at time of booking
16 February 2026
Reply from Hays Travel - Cookstown
Kevin,
We appreciate you sharing your experience! We are so glad that our team provided such great service and secured the best deal for you.
Emma was very helpful talking and…
Emma was very helpful talking and showing us different resorts and accommodation also able to assure of the good reviews these hotels had received. Would recommend Emma from Hays Travel Cookstown. 💯
21 January 2026
Reply from Hays Travel - Cookstown
Barbara
We're so glad that Emma was helpful in showing you different resorts and accommodations! We appreciate you recommending Hays Travel Cookstown.
Emma makes it all so simple
Emma makes it all so simple
This is our 2nd holiday booking to Las Vegas with no stress just smooth sailing from start to finish. Emma informs us of everything we need to know and do before our holiday and is always on the end of the phone for when we need to add or change something on nothing is 2 much for her. A great help to me and a great travel agent and that's why I will continue to return to Hays travel cookstown
31 January 2026
Reply from Hays Travel - Cookstown
Ryan,
We appreciate you sharing your experience. We're so happy to hear that your Las Vegas bookings have been smooth and stress-free. It's great to know that you'll continue to book with us.
Emma was very helpful and very fast at…
Emma was very helpful and very fast at getting us a deal
30 January 2026
Reply from Hays Travel - Cookstown
Connor,
We appreciate your lovely feedback! We are really glad we could assist you quickly in securing a deal. It was our pleasure.
Just the experience you need when booking a holiday.
Staff were more than helpful, friendly and willing to really listen to your requests. Nothing was too much trouble to find a cruise to suit our needs. really pleased with our treatment. Happy to book with them and will do so again.
28 January 2026
Reply from Hays Travel - Cookstown
Warren,
We appreciate you taking the time to share your experience. We're so happy to hear that our team was helpful in finding the perfect cruise for you. We look forward to assisting you again!
Emma from the Cookstown branch,booked…
Emma from the Cookstown branch booked our cruise last year & this year. She's fantastic at her job & worked really hard to get us the holiday we wanted. We are really happy & grateful.
4 February 2026
Reply from Hays Travel - Cookstown
Chantel,
We are so happy to hear that you are grateful for the hard work in securing the holiday you wanted. Thank you for sharing your positive experience with us!
Travel agent
Travel agent, Emma, is very helpful in helping me decide when booking a cruise to Norwegian fjords. Everything was explained in detail. I would recommend Emma for making the process so easy.
2 February 2026
Reply from Hays Travel - Cookstown
Florence,
We're happy to hear that the cruise booking process to the Norwegian fjords was made easy. We appreciate your recommendation and thank you for your feedback.
Rachel was so helpful and got me such a…
Rachel was so helpful and got me such a great deal
19 January 2026
Reply from Hays Travel - Cookstown
Patricia,
We appreciate your kind words! We are so glad we could find you a great deal and that you found our service helpful.
Top customer care
Roberta was a pleasure to book with again! She always goes the extra mile to find the best deals and has some great recommendations for things to do and places to eat in the resort!
9 January 2026
Reply from Hays Travel - Cookstown
Claire,
We're so happy to hear that you enjoyed booking with us again! It's wonderful to know that our recommendations added value to your holiday experience :)
Found exactly what we wanted for a…
Found exactly what we wanted for a short city break
17 January 2026
Reply from Hays Travel - Cookstown
John,
We're happy to hear that you found the ideal city break with us. Thank you for sharing your positive experience; it means a lot to us :)
Very happy with my experience..
I seen a great deal on Facebook... I reply to it that I was interested and hayz travel was right the ball with it... very helpful and answered all my questions.. very happy with my experience with hayz travel.. I book with them every year...
19 January 2026
Reply from Hays Travel - Cookstown
Tracie,
We're happy to hear that you found a great deal and that our team was helpful and responsive to your questions. Thank you for booking with us every year!
Very helpful had no problem booking my…
Very helpful had no problem booking my holiday with hays travel have been booking my holidays with hays for few years now girls very helpful
11 January 2026
Reply from Hays Travel - Cookstown
Michelle,
We appreciate your continued bookings with us. We're so happy to hear that our team is helpful and that you have no problems booking your holidays :)
I was booking a holiday for a special…
I was booking a holiday for a special occasion in Portugal and Emma was very friendly and helpful 😊
18 January 2026
Reply from Hays Travel - Cookstown
Jennifer,
We're so happy we could assist with your special Portugal holiday! It's great to hear that you found Emma friendly and helpful :)
Roberta in Hays travel Cookstown I have…
Roberta in Hays travel Cookstown I have booked before with her couple of years ago can’t get anyone better she will get me the best deal anything i ask no bother to her Thanks
14 January 2026
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience with us
Staff pleasant
Staff pleasant, knowledgeable and approachable.
Sometimes the wait can be lengthy but staff is trying to accommodate as best they can due to numbers.
13 January 2026
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience with us
Everything was perfect
Everything was perfect. I was dealing with Tony. I called in and he took all my details and what I was after from my holiday. couple days later he had put together a few different options that we dicusssed. Got our holiday booked easily. Also I had looked at the hotel in question myself a week or two previous but It was coming in around 8 grand, threw Tony he got the same hotel and better flights for just over 5 grand. Unbelievable saving. Will definitely be doing all my future bookings through here.
11 January 2026
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience with us
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience with us
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience with us
We dealt with Roberta who was pleased…
We dealt with Roberta who was pleased to help us arrange our trip, and was very helpful in assisting us.
7 January 2026
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience with us
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