Emma made our booking with Hays Travel so easy and straightforward. Her advice was excellent and guided us to our final choice. Nothing was too much trouble for her when completing our booking and she... See more
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Fast efficient service and the whole booking process was made simple and enjoyable. Special thanks to Emma Hamilton assisted us. We came in to Hays with no holiday, and left with an option whic... See more
Company replied
Brilliant service from Hays Travel Cookstown. Anthony was fantastic to deal with friendly, helpful and made the whole booking process completely hassle-free. Nothing was ever too much trouble. Would d... See more
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Fantastic experience. Roberta couldn't have been more helpful. Went above and beyond. A really nice young lady.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
14 James Street, BT80 8LW, Cookstown, United Kingdom
- 02886090007
4.9
Excellent
363 reviews
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Excellent service very quick responses…
Excellent service very quick responses and very helpful .
9 April 2026
Reply from Hays Travel - Cookstown
Lisa,
We appreciate you taking the time to share your experience! We are so glad our quick responses were helpful to you.
Roberta in Hays Travel Cookstown was…
Roberta in Hays Travel Cookstown was absolutely fantastic in helping us to find a holiday that would suit our family needs. She was so thorough in checking for the best deals possible, looking at many alternatives for us to help make the holiday affordable. There was no judgement at all on what we could afford which I really appreciated. Her kind, courteous manner was one of the main reasons I wanted to go back and book all with her when we had made a final decision about our holiday. She is a real credit to Hays Travel and should be recognised for this.
27 March 2026
Reply from Hays Travel - Cookstown
Deborah,
We appreciate you taking the time to share your experience. We're happy to hear that you felt supported in finding a holiday that suited your family. It's great to know that our team member's thoroughness and respectful manner made such a positive impact.
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience with us
Travel agent was very attentive and had…
Travel agent was very attentive and had a great manner. All queries and needs were met promptly!
22 March 2026
Reply from Hays Travel - Cookstown
We appreciate you taking the time to leave this lovely review :)
Emma in the Cookstown office was so…
Emma in the Cookstown office was so helpful. No question was too difficult great advice for us as this will be our first cruise. Thanks Emma for making it easy to book this holiday.
10 March 2026
Reply from Hays Travel - Cookstown
We appreciate you sharing your experience with us. We are so happy to hear that our team was helpful and offered great advice for your first cruise!
Roberta was friendly very helpful…
Roberta was friendly very helpful everything I asked her to do she done with a smile on her face and really helped me book a fantastic holiday
25 March 2026
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience with us
Reply from Hays Travel - Cookstown
We appreciate you taking the time to leave us such lovely feedback. We are so glad we could arrange your holiday quickly and efficiently!
Holiday booking made easy!
Hays agents were so efficient and easy to work with. They took all our requirements into consideration and kept trying different options until they found the best holiday for us. The booking process was so straight forward, receiving travel documents within minutes.
22 March 2026
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience with us
Customer service was excellent Emma was…
Customer service was excellent Emma was brilliant
21 March 2026
Reply from Hays Travel - Cookstown
We appreciate your wonderful feedback! We're so happy to hear you received excellent customer service.
Emma was very help full and…
Emma was very help full and knowledgeable as to where we have booked, thanks for all your help Emma.
15 March 2026
Reply from Hays Travel - Cookstown
We appreciate you taking the time to leave us such a fantastic review! We're so happy to hear that we were helpful and knowledgeable for you
The staff member Emma was really…
The staff member Emma was really helpful and explained all about the travel insurance I was purchasing
15 March 2026
Reply from Hays Travel - Cookstown
We're happy to hear that you found our staff member helpful and informative regarding your travel insurance purchase. Thank you for your positive feedback!
Staff was friendly helpful professional…
Staff was friendly helpful professional made booking my holiday stress free thank you
12 March 2026
Reply from Hays Travel - Cookstown
We are so glad to hear that our team made booking your holiday stress-free with their friendly, helpful, and professional service. Thanks!
Reply from Hays Travel - Cookstown
We appreciate you taking the time to share your experience; we're so happy we could assist you and provide excellent service!
Reply from Hays Travel - Cookstown
Thank you for your kind words and positive review!
The staff help and assistance you get…
The staff help and assistance you get at Hays in Cookstown is second to none absolutely excellent and run efficiently
Only problem I have is with the holiday insurance company
I was away in November cost 37 pounds if I remember for a week which was fine no problem with that
I go away this Saturday for 10 days cost me 87 pounds how or why the big hike ?? Wasn't amused
Nothing at all to do with the brilliant staff . Thank you
28 February 2026
Reply from Hays Travel - Cookstown
Thank you for your kind words and positive review for our staff! We understand and appreciate your feedback for the insurance element pricing and have passed on your feedback to the relevant party. Thank you again :)
Excellent service..very friendly and…
Excellent service..very friendly and efficient.
21 February 2026
Reply from Hays Travel - Cookstown
We appreciate you taking the time to share your experience with us. We are so glad to hear you found our service friendly and efficient.
Reply from Hays Travel - Cookstown
We appreciate you taking the time to share your experience; we are so glad we could provide prompt and helpful service.
Hays travel Cookstown always amazing levels of service.
I’m always happy to visit Hays Travel Cookstown because the staff are amazingly helpful and friendly.
Nothing is too much bother for them to try finding me a perfect holiday.
27 February 2026
Reply from Hays Travel - Cookstown
We're so happy to hear that our team in Cookstown is so helpful and friendly! It's wonderful knowing we can assist you in finding your perfect holiday.
Reply from Hays Travel - Cookstown
Thank you for your 5* review :)
Roberta is a star
Roberta, in Hayes Travel Cookstown, was cheerful, knowledgeable and helpful in our holiday search for 2026. She was very patient with us and nothing was a problem for her.
She booked a beautiful holiday for us. We always book our holidays with Hayes Travel!
17 February 2026
Reply from Hays Travel - Cookstown
We appreciate your kind review! We're so happy to hear that you found Roberta cheerful, knowledgeable, and helpful during your holiday search. We are delighted we booked a beautiful holiday for you!
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