efficient member of staff (SUE) always handles us well. Polite and attentive all through the bookings. Nothing is too much trouble for Sue. We keep coming back having just booked two more trips away... See more
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Quick, thorough, efficient and patient work by the assistant who we talked to about arranging a holiday. I do not have her name to hand but it’s written down somewhere!
Bethany at your Chichester branch made the whole experience very smooth and enjoyable. She is professional, very efficient and went out of her way to help us. Will definitely be booking future holid... See more
Company replied
Very friendly and helpful, informative, We had seen a holiday on Love Holiday and wanted to see if Hays Travel did the same. On the first phone call with Geniveve that particular's resort wasn’t av... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 South Street, PO19 1DS, Chichester, United Kingdom
- 01243 790700
4.9
Excellent
625 reviews
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Reply from Hays Travel - Chichester
Hi Jane,
Thank you for taking the time to leave us this review, We are glad that you received 5 star service from Beth and Sue.
Enjoy your holiday!
Kind regards,
Hays Travel Chichester Team
Reply from Hays Travel - Chichester
Hi Sarah,
Thank you for taking the time to leave us such a lovely review, we are glad you received 5 star service from us.
Enjoy your cruise!
Warm regards,
Hays Travel Chichester Team
Friendly helpful staff who remember you.
27 February 2026
Reply from Hays Travel - Chichester
Hi Julia,
Thank you for taking the time to leave us this review, we are glad you received 5 star service from Sue.
Enjoy your cruise!
Warmest regards,
Hays Travel Chichester Team
Very helpful
Very helpful, patience!
3 holidays booked .
Definitely going back to book more of our bucket list 😜
26 February 2026
Reply from Hays Travel - Chichester
Thank you for taking the time to leave us this review, we are glad you received 5 star service from Vicky.
3 holidays, how exciting!
Warm regards,
Krystal
Helpful young lady who was very…
Helpful young lady who was very efficient and knowledgeable
18 February 2026
Reply from Hays Travel - Chichester
Hello,
Thank you for taking the time to leave us this review, we are glad you received 5 star service from Krystal!
Enjoy your holiday!
Warm regards,
Hays Travel Chichester Team.
Reply from Hays Travel - Chichester
Hi Debbie,
Thank you for taking the time to leave us this review, we are glad that you received 5 star service from us!
Enjoy your holiday!
Warm regards,
Hays Travel Chichester Team
Purfect get away
Bethany was our travel advisor today, very professional, polite, warm &, welcoming, listened to what our holiday requirements were, & found us the purfect get away. Very happy customer.
Cyprus here we come
Thanks Bethany
24 February 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you so much for your lovely words! It was an absolute pleasure helping you plan your getaway. I’m so glad I could find the perfect holiday to match what you were looking for.
Cyprus is such a fantastic choice — I’m sure you’re going to have an amazing time! If you need anything at all before you travel, please don’t hesitate to get in touch.
Wishing you a wonderful holiday, and I look forward to hearing all about it when you’re back! ☀️
Kind Regards,
Bethany - Branch Manager
Perfect
I just wanted some help booking a flight and Bethany at your Chichester office got everything arranged for me in about 10 minutes: perfect.
21 February 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you so much for your kind review! I’m really pleased I could help get everything sorted for you quickly and make the process nice and easy. It was a pleasure assisting you, and I truly appreciate you taking the time to share your feedback.
If you need anything at all for your trip, just let me know — I’ll be very happy to help again. 😊
Kind Regards,
Bethany - Branch Manager
Majorca
Very friendly staff and professional,and enjoyed booking our holiday with you. Janet Stafford.
22 February 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you so much for your lovely review, Janet. We’re delighted to hear that you found our team friendly and professional, and that you enjoyed booking your holiday with us. That’s exactly the experience we aim to provide!
We truly appreciate you taking the time to share your feedback and look forward to helping you plan your next getaway.
Kind Regards,
Bethany - Branch Manager
Smile and a happy welcome
When we went in we meet a very happy Vicky.
Who help us pick the best cruise to suit us.
She went over all the best parts and the pros and cons of our cruise we booked.
Vicky is a great assett to Hays Chichester.
21 February 2026
Reply from Hays Travel - Chichester
Dear Valued customer,
Thank you so much for your wonderful review. We’re thrilled to hear that Vicky made such a positive impression and helped you find the perfect cruise. Taking the time to go through all the highlights, as well as the pros and cons, is exactly the level of service we strive to provide.
We’ll be sure to pass on your kind words to Vicky — she’ll be delighted to hear them. Thank you again for choosing Hays Chichester, and we hope you have an amazing cruise! 🚢
Kind Regards,
Bethany - Branch Manager
Very professional and helpful sales…
Very professional and helpful sales person, Vicky, who was very patient and knowledgeable.
20 February 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you for your kind review. We’re so pleased to hear that Vicky provided you with professional, helpful, and knowledgeable service. Her patience and expertise are qualities we’re very proud of, and we’ll be sure to pass on your lovely feedback to her.
We really appreciate you taking the time to share your experience and look forward to helping you again soon.
Kind Regards,
Bethany - Branch Manager
Very helpful and knowledgeable agent
Very helpful and knowledgeable agent, spent time listening and then made recommendations which she followed up.
19 February 2026
Reply from Hays Travel - Chichester
Thank you for writing such a lovely review. It was a pleasure
Recent holidaybookingMy friend and I had a friendly and…
My friend and I had a friendly and efficient experience when booking our recent holiday and would recommend Hays to all my friends and family.
12 February 2026
Reply from Hays Travel - Chichester
Thank you for writing such a lovely review.
My agent was extremely helpful
My agent was extremely helpful , patient and professional .
18 February 2026
Reply from Hays Travel - Chichester
Dear Mrs Tooze,
Thank you so much for your kind review, I am so glad I could help you and you are happy with your experience with us.
Kind Regards,
Vicky
Reply from Hays Travel - Chichester
Dear Valued customer,
Thank you so much for taking the time to leave me a 5* review. It was a pleasure to help you secure your trip and I look forward to hearing all about it.
Kind Regards,
Bethany - Branch Manager
Krystal listened to what we wanted and…
Krystal listened to what we wanted and helped us to refine the details. She was relaxing to deal with, and put us as a priority rather than going off to lunch with a friend.
12 February 2026
Reply from Hays Travel - Chichester
Dear Valued customer,
Thank you so much for your thoughtful review!
We’re delighted to hear that Krystal truly listened to what you wanted and helped refine the details to bring your vision together.
We’ll be sure to share your kind words with her — she’ll be thrilled to hear them. We truly appreciate you taking the time to share your experience and look forward to working with you again in the future!
Kins Regards,
Bethany - Branch Manager
Very helpful and patient
Very helpful and patient. Got to know our requirements quickly and came up with options immediately.
14 February 2026
Reply from Hays Travel - Chichester
Dear Valued customer,
Thank you for your kind words!
We’re so pleased to hear that you found the experience helpful and patient.
We truly appreciate you sharing your feedback and look forward to assisting you again in the future!
Kind Regards,
Bethany - Branch Manager
Helpful knowledgeable staff
6 February 2026
Reply from Hays Travel - Chichester
Dear Valued customer,
Thank you for taking the time to write a review. What a lovely holiday you have booked.
We look forward to welcoming you back into branch again soon.
Kind Regards,
Bethany - Branch Manager
Reply from Hays Travel - Chichester
Thank you for taking the time to leave us a review, we are glad that you received 5 star service from Krystal.
We hope you have a lovely cruise!
Warm regards,
Hays Travel Chichester Team
Reply from Hays Travel - Chichester
Hello,
Thank you for taking the time to leave us this review, we are glad that Bethany helped price match your holiday!
Kind regards,
Hays Travel Chichester Team
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