What a wonderful team at Hays Travel Blackburn. I wouldn't go anywhere else for hoildays. Booking process is so quick and easy. They are always happy to look to find you exactly the hoilday that suit... See more
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Saw an add on Facebook, my local branch found the holiday and found it even cheaper than the add. They then gave me quotes on other circumstances for me to compare and I then left to make my decision... See more
Went in to Hays in Blackburn on my lunch. Steph was extremely helpful, friendly & professional. She obviously knows her job well. Steph was patient whilst i checked if i could get the leave from wor... See more
Manager at Blackburn store, was fantastic found what we was looking for. Having the app is great way to make payments, went back to see about booking for October
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
30 King William Street, BB1 7DP, Blackburn, United Kingdom
- 01254366237
4.9
Excellent
628 reviews
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The staff where very helpful and…
The staff where very helpful and friendly they got us the holiday we wanted with time to save and then pay. Thank you.
15 March 2026
Reply from Hays Travel - Blackburn
We are so happy we could assist you in finding the perfect holiday and that you had time to save. Thank you for your wonderful feedback!
Great service.
We popped in for a price and within 45 minutes the whole holiday was booked and paid for. owen was simply amazing x
22 February 2026
Reply from Hays Travel - Blackburn
We are so happy to hear that you had such a wonderful experience, and that your holiday was booked so quickly. Thank you for your amazing feedback.
Hays Travel in conjunction with Newmarket Holidays
Accepted Hays invitation to attend Newmarket Holidays in branch event. Ryan was extremely helpful and knowledgeable in our request for information on a Japanese tour holiday. So much so, we booked for April 2027.
27 February 2026
Reply from Hays Travel - Blackburn
We're happy to hear that the in-branch event and assistance you received were so helpful! It's great you found the information valuable enough to book your tour. Thank you for your feedback.
Catching up with a familiar face
Catching up with a familiar face, who has been with the company for many years. Someone who knows and understands what you want from your Holiday and helps you find the perfect choice.
Thank you
7 March 2026
Reply from Hays Travel - Blackburn
We appreciate you taking the time to share your kind words. We're so glad to hear that we consistently help you find the perfect holiday. Thank you!
So knowledgeable and reassuring
Despite how busy they were, Steph was friendly, extremely helpful, kept calm and certainly knew her stuff. It was all reassuring that we were getting the best deal we could for our needs.
4 March 2026
Reply from Hays Travel - Blackburn
We appreciate you taking the time to share your experience. We're so happy to hear that you found our team member helpful and knowledgeable while planning your trip!
Gill was amazing
Gill was amazing, understood my needs and we booked a fantastic family holiday with her. Thank you so much Giok
28 February 2026
Reply from Hays Travel - Blackburn
We appreciate your wonderful review! We are so happy to hear that we understood your needs and you booked a fantastic family holiday with us.
Excellent service
Excellent service, Steph was very informative and helpful. Great experience, wouldn't hesitate to use Hays travel again and also to recommend you to friends and family.
25 February 2026
Reply from Hays Travel - Blackburn
We're happy to hear that you found our service excellent and informative. It's great to know you had a great experience and would recommend us to others!
Jade from the Blackburn store was…
Jade from the Blackburn store was incredible and found us the perfect deal for our honeymoon.
15 February 2026
Reply from Hays Travel - Blackburn
We are so happy to hear that you had such a wonderful experience in finding the perfect honeymoon deal. Thank you for sharing your positive feedback!
Cruise down the nile
We were greeted at hays travel by a very polite young lady . She listened to everything that we would like from the holiday and search for our ideal trip. We changed our minds a few times but that was no trouble at all for the lady. The holiday was booked and car parking too thankyou .
20 February 2026
Reply from Hays Travel - Blackburn
We appreciate you sharing your experience with us. We're so glad to hear that our team member was polite and helpful when booking your holiday, even with the changes. Thank you!
Reply from Hays Travel - Blackburn
We appreciate you taking the time to share your experience; we are so glad that you found our team helpful and knowledgeable.
Always get good service.
17 February 2026
Reply from Hays Travel - Blackburn
We are always happy to provide excellent service, and we appreciate your continued patronage and positive feedback.
Reply from Hays Travel - Blackburn
We appreciate you booking with us, and we're so happy to hear that our customer service is outstanding for you!
5 star service!
As I have recently had a hip replacement I was unable to go into the shop to discuss our cruise choices, so I called the local branch for assistance. Stephanie could not have been more helpful in all respects and called me back quickly and found me much better deals than those I had seen with an alternative company online. She additionally helped secure assistance for us at the airport and onboard ship plus a free coach to get us to Southampton, so we are delighted with the wonderful service provided. Thank you Stephanie!
6 February 2026
Reply from Hays Travel - Blackburn
We appreciate you sharing your experience with us. We will pass this on Steph and she will be made up! We're so glad to hear that you received such helpful assistance with your cruise booking and that we could find you a better deal. We hope you have a wonderful trip!
Very helpful
Very helpful, didn’t mind missing her lunch to help us with our cruise search. Very knowledgeable.
12 February 2026
Reply from Hays Travel - Blackburn
We appreciate you sharing your experience. We are so happy we could assist with your cruise search and provide you with helpful, knowledgeable service.
Visited the Blackburn branch Laura was…
Visited the Blackburn branch Laura was top notch really good pleasant and helpful without being pushy sorted no probs will return
12 February 2026
Reply from Hays Travel - Blackburn
We appreciate you taking the time to leave us such a great review! We're so glad to hear that you found our service helpful and pleasant.
Very helpfull & friendly staff
Very helpfull & friendly staff. Owen, (Blackburn branch) extremely helpfull & accommodating.x
11 February 2026
Reply from Hays Travel - Blackburn
We are so happy to hear that our team was helpful and accommodating during your visit. We appreciate you taking the time to leave us feedback.
All the staff are lovely and Steph was…
All the staff are lovely and Steph was brilliant finding us a holiday for my honeymoon , couldn’t have done it without her x
10 February 2026
Reply from Hays Travel - Blackburn
We're happy to hear that you found your experience so wonderful! We appreciate your kind words, and we are so glad we could help you find your honeymoon holiday.
Wonderful service
Wonderful service. Friendly staff. Excellent help and advice given.
,Making the whole experience easy.
Thanks to all staff at Hayes Blackburn, particularly Steph.
6 February 2026
Reply from Hays Travel - Blackburn
We're so glad to hear that you received wonderful service from our friendly staff! It's great to know that the help and advice made your experience easy. Thanks for your review!
In branch experience
Laura was outstanding, patient and knowledgeable. Nothing was too much trouble, there was nothing else we could do but book 🤩🤩
31 January 2026
Reply from Hays Travel - Blackburn
We appreciate you sharing your experience! We are so pleased to hear that you found our service helpful and that you were able to book
Had to run in on my dinner break left…
Had to run in on my dinner break left instructions of holiday with member of staff and got a response the same day with everything I had asked for and booked the holiday the day after
2 February 2026
Reply from Hays Travel - Blackburn
We're happy to hear that we could promptly assist you during your dinner break and efficiently book your holiday. Thank you for your positive feedback
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