Hays Travel - Bexleyheath Reviews 

1,389
TrustScore 5 out of 5

5.0

6 The Mall Broadway Shopping Centre, DA6 7JJ Bexleyheath, GB


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Rated 5 out of 5 stars

i went into hays travel in bexleyheath saturday to book a holiday i can not praise the staff enough, they are all so friendly and the manager goes out of her way to help you in anyway she can . would... See more

Rated 5 out of 5 stars

Sophie Scott from Hayes travel in Bexleyheath has booked many holidays for me and always goes above and beyond to find me the best prices. Will not go anywhere else

Rated 5 out of 5 stars

The complications on the holiday we booked for next year would of been impossible to do yourself. Everything was done for us after over an hour in store I no the holiday will be perfect not only do th... See more

Company replied

Rated 5 out of 5 stars

Stacey was Incredibly knowledgeable with her advice about Tenerife and suggested a hotel which looks fantastic, she was upfront and honest about pricing and booked my seats onboard the aircraft, she a... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 6 The Mall Broadway Shopping Centre, DA6 7JJ, Bexleyheath, United Kingdom

  • 02039180708

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,389)

119,160 reviews in the last 12 months

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Rated 5 out of 5 stars

Clare was extremely helpful and…

Clare was extremely helpful and informative really looking forward to our break

22 March 2026
Hays Travel - Bexleyheath logo

Reply from Hays Travel - Bexleyheath

We are so pleased to hear that you found our service helpful and informative. We hope you have a fantastic break; thank you for your feedback!

Rated 5 out of 5 stars

The lady who helped me at Bexleyheath…

The lady who helped me at Bexleyheath was Maxine and she could not have done any more than she did to get my holiday sorted - Excellent service.

18 March 2026
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Reply from Hays Travel - Bexleyheath

We appreciate you taking the time to share your experience. We're so glad to hear that you received excellent service and got your holiday sorted.

Rated 5 out of 5 stars

Sophie always provides outstanding…

Sophie always provides outstanding customer service. Talked us through all the points and booking process in detail and ensured our cruise ,parking and excursions where all sorted .

25 March 2026
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Reply from Hays Travel - Bexleyheath

We appreciate your kind words. It's great to hear that you consistently receive such outstanding and detailed support with all your travel arrangements.

Rated 5 out of 5 stars

Booking a short break to Bucharest

I was serve by Amy and Helena who were very attentive and found just what I was looking for. Lovely friendly travel experts

20 March 2026
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Reply from Hays Travel - Bexleyheath

Thank you for leaving me this kind review!😊

Rated 5 out of 5 stars

HAYS - No problems & good service

We like to support local businesses' and Hays is on our doorstep. It is also good to speak to a person face to face so that you can clarify any queries/questions. Service has always been good and you can normally find the holiday you want within your budget.

17 March 2026
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Reply from Hays Travel - Bexleyheath

We appreciate you supporting local businesses and valuing face-to-face service. We're happy to hear that we consistently meet your needs and budget, and thank you for your positive feedback.

Rated 5 out of 5 stars

Starting over again

I had cancelled a holiday and needed to start again. I went into the store at Bexleyheath with a couple of options in mind. The member of staff that I spoke with was very patient and brought up a lot more options for me that I hadn't known about. She also said they would deal with checking in for me, which not being very good with on line procedures was a bonus.

16 March 2026
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Reply from Hays Travel - Bexleyheath

We're so glad to hear that you felt supported during the rebooking process. It's great to know that our team member was patient and provided you with helpful options, and that the check-in service is a bonus for you.

Rated 5 out of 5 stars

Franqui was very helpful and made…

Franqui was very helpful and made booking my holiday so easy.

15 March 2026
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Reply from Hays Travel - Bexleyheath

We appreciate your kind words and are so happy we made booking your holiday easy. Thank you for your positive feedback!

Rated 5 out of 5 stars

The representative listened to our…

The representative listened to our requirements and found us (we hope!) a holiday which exactly fitted what we wanted.

4 March 2026
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Reply from Hays Travel - Bexleyheath

We appreciate you taking the time to share your experience. We're delighted to hear that our team member found you a holiday that met your needs!

Rated 5 out of 5 stars

Sophia from Hayes Travel

Sophia from Hayes Travel, provide the expertise and knowledge to guide us through picking our holiday destination. We had been unsure which of two destinations which would suit our budget in terms of good hotel, facilities available in hotel, food and location and only 30/40 minutes transfer from airport to hotel. We came away extremely happy with brilliant hotel and destination and all within our budget, well done Sophia

3 March 2026
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Reply from Hays Travel - Bexleyheath

Thank you so much for the lovely review! :)

Rated 5 out of 5 stars

First time ever using Hays Travel

First time ever using Hays Travel and was a very positive experience. We were helped by Maxine at the weekend and she was so helpful and very friendly!

7 March 2026
Unprompted review
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Reply from Hays Travel - Bexleyheath

Hi Kerrie
Thank you for your review, hope you have a lovely holiday and look forward to hearing all about it
Kind Regards
Maxine

Rated 5 out of 5 stars

Helpful staff and good experience.

Staff were very helpful and guided us through our booking. They were also knowledgeable about our destination and helpful with paperwork problems.

27 February 2026
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Reply from Hays Travel - Bexleyheath

Thank you for leaving us this kind review. 😊

Rated 5 out of 5 stars

Wonderful staff

Wonderful staff. Have no hesitation in using Hays Travel for their personal and professional attention for our holidays.Have recommended them to family and friends.

6 March 2026
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Reply from Hays Travel - Bexleyheath

Thank you for this kind review. 😊

Rated 5 out of 5 stars

Booking Holidays Through Hays Travel

We had Franqui who was very friendly polite and patient.She asked and listened to what we wanted from our holiday and also made some good suggestions.She liased with another company to give us the best deal.We would now book any future holidays through Hays again.

4 March 2026
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Reply from Hays Travel - Bexleyheath

Thank you for this kind review. 😊

Rated 5 out of 5 stars

Amazing customer service from Samantha…

Amazing customer service from Samantha knowledgeable and helped us choose the perfect holiday and was able to tell us about the shops restaurants and area as she had been there before

2 March 2026
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Reply from Hays Travel - Bexleyheath

Thank you for a lovely review, we value you coming in and booking with us :)

Rated 4 out of 5 stars

Very straight forward to book a holiday…

Very straight forward to book a holiday
The person who assisted me to choose a location and hotel took notice of what l asked for times of flights and dates l want
It’s the first time lve done a Europe holiday in quite a long time
But will be back to book another after this one

23 February 2026
Hays Travel - Bexleyheath logo

Reply from Hays Travel - Bexleyheath

Thank you for a lovely kind review - let us know when your ready to book the next holiday!

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