Hays in Bedminster Bristol are wonderful! All the staff are lovely but Jackie is an exception. She will just do anything no matter what it is you want. So helpfull and reassuring! We have been on wond... See more
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See what reviewers are saying
Another positive experience at Hays booking a cruise holiday for next year. Lisa was easy to deal with. We had already decided where and when so it was just a case of booking it. Lisa was very thoroug... See more
If you have not visited Hays Travel office in Bedminster, Bristol, now it's the time to go there and book your dream holiday. We always book our holiday with Hays, in their Bedminster branch. The... See more
Company replied
Absolutely love the girls down Hays Travel Bedminster. We’ve been going here for a few years now. We’ve dealt with the amazing Lisa, Rachael and Jackie! So friendly and they do everything you asked. W... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
83 East Street, BS3 4EX, Bedminster, United Kingdom
- 01174055635
4.9
Excellent
839 reviews
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Reply from Hays Travel - Bedminster
Thank you for your lovely review
Rachel
I found Jackie from the office in…
I found Jackie from the office in Bedminster bristol very patient and explained things well when booking our cruise., she expressed very good communication and listen skills
I also found Jackie Wilson from the head office very nice and polite when providing myself and family with information over the phone again very good communication and listening skills.
Very good customer service from both Jackies
10 February 2026
Reply from Hays Travel - Bedminster
Thankyou for booking a lovely Family Cruise for you and your family..And for the lovely comments,,,,Kind Regards Rachel
Reply from Hays Travel - Bedminster
Thankyou for the lovely comments and choosing to book your Holiday with us..Regards Lisa
The service was highly professional…
The service was highly professional and efficient I express how happy the service was.
Jackie was amazing, she was very , very helpful.
6 February 2026
Reply from Hays Travel - Bedminster
Thank you for leaving such a lovely review and for booking your lovely holiday to Malta with us. Let me know if you need any further assistance. Kind regards Jackie
Excellent service,and a willingness to…
Excellent service,and a willingness to help in any way possible, thats why I keep coming back.
1 February 2026
Reply from Hays Travel - Bedminster
Thank you for the lovely comments And booking another lovely Holiday with us..Kind Regards Rachel
Excellent service
Excellent service, very relaxed atmosphere with charming staff. Would recommend going there
5 February 2026
Reply from Hays Travel - Bedminster
Thank you for the lovely comments and booking a such a lovely trip with us..Please let us know if you need any further help..Regards Rachel
Very helpful staff!!
Lisa was very helpful and responded quickly to my emails when I asked further questions etc.
3 February 2026
Reply from Hays Travel - Bedminster
Thank you for the kind comments...If you need any further help please let us know..Regards lISA
Jackie who serve
Jackie who serve
She was very helps I am deaf person and really
patient with me
As I am very nervous person to book up on computer to book up flight not sure doing the right way but she was very good to me that why I go there
I am please with that
3 February 2026
Reply from Hays Travel - Bedminster
Hi June, thank you for leaving this lovely review. Please let me know if you need any further assistance. Kind regards Jackie
Jackie & Rachel are great
Jackie & Rachel are great, we booked our holiday with there help at last
1 February 2026
Reply from Hays Travel - Bedminster
Thank you for taking the time to leave a 5* review Mr Dawnay, I'm sure you'll have another lovely family holiday. Kind regards Jackie
Lisa @ hays
Lisa was very helpful, knowledgeable,and very professional . My experience with hays and especially Lisa was excellent . Would recommend
30 January 2026
Reply from Hays Travel - Bedminster
Thank you for leaving a lovely review. See you soon Kind regards Lisa
Reply from Hays Travel - Bedminster
Thank you so much for leaving a lovely review Mandy, let me know you you need any more help. Kind regards Jackie
the staff are great in hays they are…
the staff are great in hays they are always so helpful in bedminster.
customer service is excellent
21 January 2026
Reply from Hays Travel - Bedminster
Thank you for your kind review, best regards Lisa
Booked through Hays
Booked two trips through Hays, nothing but helpful and informative. 5 stars!
20 January 2026
Reply from Hays Travel - Bedminster
Thank you for the lovely comments always happy to assist...Kind Regards Rachel
Friendly
Friendly, professional and always happy to help.
Sophie from East St Branch in Bedminster Bristol, couldn’t be more helpful.
I couldn’t book my holiday at the time but Sophie was willing to investigate some further options, this enabled a booking a few days later .
27 January 2026
Reply from Hays Travel - Bedminster
Hi Claire,
Thank you for taking the time to leave a lovely review. I am glad we were able to find you the holiday you wanted.
Many Thanks,
Sophie
Rachel made the booking experience…
Rachel made the booking experience really easy with her knowledge of the hotels and spainish islands. We are travelling with our disabled daughter so Rachel made sure we were aware of potential pitfuls of longer transfers etc and ensured we have assisted boarding. Cant wait for the holiday now !
24 January 2026
Reply from Hays Travel - Bedminster
Thank you for taking the time to leave a great review! Kind regards Rachel
Great service by Rachel
Always book my holidays with Rachel in Bedminster shop very knowledgeable and helpful
18 January 2026
Reply from Hays Travel - Bedminster
Thanks for the lovely review Sharon...Always happy to help..Regards Rachel
Jackie, the holiday queen
Went into your East Street branch, saw a nice lady, Jackie, she was pleasant and extremely helpful. I have a tracheotomy and she was understanding and found the holiday I wanted. She was great, what ever your paying her it isn’t enough. Please thank her on my behalf I’m very grateful
14 January 2026
Reply from Hays Travel - Bedminster
Thank you so much or this lovely review Kevin and thank you for booking another holiday with me. Not too long to wait now! Let me know if you need any further assistance. Kind regards Jackie
Jackie was Extremely helpful
Jackie was Extremely helpful, she sorted our holiday really quickly, and before we knew it, Our Holiday of a Lifetime was booked!!
20 January 2026
Reply from Hays Travel - Bedminster
Hi Sharon, thank you so much for this lovely review and thank you for booking your holiday with me. It sounds amazing! Kind regards Jackie
Staff are great with knowledge and find…
Staff are great with knowledge and find u the best holiday that suits u and your family, we haven’t yet, never had a bad holiday
11 January 2026
Reply from Hays Travel - Bedminster
Thank you for the lovely comments And booking another 2 Holidays with us...Regards Rachel
great experience booking
Friendly and knowledgeable staff. Stayed late to complete the booking. Contacted me the next day with some information I requested.
16 January 2026
Reply from Hays Travel - Bedminster
Thank you for the lovely comments..It was lovely to meet you both...Rachel
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