Prompt and pleasant welcome from member of staff on the front desk. Escorted to a holiday advisor. Katy was extremely helpful, very patient and pleasant. Found a lovely holiday. Staff really supportiv... See more
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We have used Hays Travel several times, always excellent service. On a recent trip we were unfortunate enough to fall foul of beurocracy in Germany which caused us to miss a connection. I phoned Hay... See more
We never felt rushed, even though our first (and second) choice of country and resort wasn't available. Katy was very knowledgeable, listened to our requirements and came up with a holiday which sound... See more
Just booked a holiday to Japan for next year. Was served by Shelley at the Barnsley branch. what a credit to the company, every question answered, all requirements met and on top of that extremely ple... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 5 The Alhambra Centre, S70 1SB, Barnsley, United Kingdom
- 01226697455
4.9
Excellent
2K reviews
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Staff are very friendly & helpful i…
Staff are very friendly & helpful i have booked with Hays travel a few times.
21 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words.
Your staff could not do enough for us…
Your staff could not do enough for us and making booking easy and answered any quiries we had excellent.
21 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words.
Got what we wanted no fuss
Got what we wanted no fuss, very easy to talk to explained everything and answered all our questions
28 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words.
All the staff were extremely helpful…
All the staff were extremely helpful and made my visit easy
19 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words.
Claire from Barnsley branch was amazing…
Claire from Barnsley branch was amazing very helpful as I was unsure where to go on my own with 2 kids she was brilliant she help me find somewhere that kids are so excited to go
Would highly recommend she was great thankyou
25 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words. best wishes Clare
Everything was done first class by…
Everything was done first class by maddison as every time I book a holiday with hays travel barnsley
22 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words. best wishes Madison
always helpful
always helpful, always get straight back to you and listen to what you want
21 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words. Best wishes Corinne
Staff friendly and very helpful
19 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words.
Friendly and helpful
The travel consultant Shelley was very friendly and made me feel welcome. She printed off all my travel documents and luggage labels for my forthcoming cruise , which is a big help. I also booked another cruise with her whilst I was there and she was very helpful and knowledgeable.
16 April 2026
Reply from Hays Travel - Barnsley
Thank you so much for this lovely review. I really enjoyed talking cruises with you, have an amazing time x
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words.
Great service every time at Hayes
The agent we dealt with (Olivia ) was professional, knowledgeable and very helpful.
7 April 2026
Reply from Hays Travel - Barnsley
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that you found our agent helpful.
Specific holiday
We went in with a very specific holiday, Debbie looked into it without hesitation and everything fell into place holiday booked, she then phoned me later to say she had booked the coach for the travel to Southampton.
7 April 2026
Reply from Hays Travel - Barnsley
Thank you for your lovely feedback. :)
Hays Barnsley
Olivia was superb with us, very knowledgeable and helpful. Excellent customer service.
11 April 2026
Reply from Hays Travel - Barnsley
We appreciate you taking the time to leave us this fantastic review. We're so happy to hear that you had such a positive experience.
the lady was very good and helpful she…
the lady was very good and helpful she got what i wanted
3 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words.
Very helpful
Very helpful, patient and professional. Followed up with a call as promised
31 March 2026
Reply from Hays Travel - Barnsley
We appreciate you taking the time to leave us such a wonderful review! We are so glad to hear that you were pleased with our service.
The lady in there was very helpful…
The lady in there was very helpful trying to get me a single room in a hotel for a train trip in June. She was on the phone a lot will try again in May.
2 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words.
Great helpfull and friendly staff…
Great helpfull and friendly staff thanks to corinne at the barnsley Branch who handled our holiday
31 March 2026
Reply from Hays Travel - Barnsley
Thank you for your kind review, it really is appreciated.
Corrine the travel agent who served us…
Corrine the travel agent who served us was very helpful. My friend and I came in with no fixed idea of where we wanted to go. Corrine was patient and knowledgeable and helped us find the right holiday and flight times
7 April 2026
Reply from Hays Travel - Barnsley
Thank you for your kind review, it was a pleasure to book you holiday.
Great staff really quick and easy to…
Great staff really quick and easy to book to find us the perfect holiday.
30 March 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words.
As always very professional and…
As always very professional and extremely knowledgeable.
Nothing is too much trouble we got sorted in no time at all
4 April 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kind words.
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