The holiday sales assistant search our requirements and got us a cruise that we were looking for. We had the intention to book for the Norwegian fjords and had set a price limit among us. She was... See more
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All the staff are extremely helpful and professional from the first booking to checking us in and printing all our documents out for a couple in our 70s I cannot stress how much help this is to us .w... See more
Booked in Barnsley Alhambra center the staff are always amazing. Big shout out to Louise, clair and Tracey always find the perfect holiday for a great price.
Called in to book another holiday,we had an idea of the location and type of holiday we wanted.Tracy who we have booked with before was once again very helpful and professional ,as we have found all t... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 5 The Alhambra Centre, S70 1SB, Barnsley, United Kingdom
- 01226697455
4.9
Excellent
2K reviews
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Very helpful full and was happy with…
Very helpful full and was happy with the price of holiday will definitely be booking again in future
1 August 2026
Excellent service friendly polite staff
31 July 2026
Very helpful staff went above and…
Very helpful staff went above and beyond to explain everything
1 August 2026
Booking was so easy and staff very welcoming and as an OAP they had all the time in the world for me especially as i require a walk in shower. I will recomend Hays Travel to all.
Booking was so easy and staff very welcoming and as an OAP they had all the time inthe world me especially as i require a walk in shower. I will recomend Hays travel to all.
24 July 2026
The advisor Tilly Butcher was extremely…
The advisor Tilly Butcher was extremely helpful and went to great efforts to sort out the holiday we wanted. She was a credit to Hays Travel
23 July 2026
Booked in Barnsley Alhambra center the…
Booked in Barnsley Alhambra center the staff are always amazing. Big shout out to Louise, clair and Tracey always find the perfect holiday for a great price.
28 November 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Went in for a query
Went in for a query. Came out with another holiday. Really well looked after
29 July 2026
Reply from Hays Travel - Barnsley
Thank you for your lovely comments :-) x
Very friendly helpful staff they really…
Very friendly helpful staff they really take time to make sure you've got the holiday you want
15 July 2026
Reply from Hays Travel - Barnsley
thank you for taking the time to write this review and for your kind words.
Reply from Hays Travel - Barnsley
thank you for taking the time to write this review and for your kind words.
Reply from Hays Travel - Barnsley
Thank you for your kind review it really is appreciated
Absolutely fantastic couldn't ask for…
Absolutely fantastic couldn't ask for better service at Barnsley Alhambra centre so polite and attended to all my needs that I was looking for massive thank you to Barnsley team
25 July 2026
Reply from Hays Travel - Barnsley
thank you for taking the time to write this review and for your kind words
Excellent customer service
Excellent customer service. I went in knowing exactly what I wanted for a cruise, flights and hotels, Tilly sorted it all out for me and was very helpful.
25 July 2026
Called in to book another holiday,we…
Called in to book another holiday,we had an idea of the location and type of holiday we wanted.Tracy who we have booked with before was once again very helpful and professional ,as we have found all the staff that have helped us previously
24 July 2026
Wife’s 70 th birthday holiday
All the staff are extremely helpful and professional from the first booking to checking us in and printing all our documents out for a couple in our 70s I cannot stress how much help this is to us .we have booked three holidays with this company this year and already booked for next year keep up the good work
14 July 2026
Reply from Hays Travel - Barnsley
Always a pleasure booking your holidays x
Booking Another One
I saw Katy to book this holiday. She said that she had worked there for twenty three years and did a first rate job.
16 June 2026
Reply from Hays Travel - Barnsley
thank you for taking the time to write this review and for your kind words. best wishes Katy
Staff member Madison has been…
Staff member Madison has been brilliant. Holiday booked. She was very helpful and efficient
17 July 2026
We always go into hays with a specific…
We always go into hays with a specific list of what we want and Doulla always finds what we want. She is very patient and understanding of our needs
16 July 2026
Reply from Hays Travel - Barnsley
Hello Jackie, thank you for taking the time to write this review and for your kind words, best wishes Doulla x
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