I phoned with an enquiry about a trip. Karen phoned me back with a fab deal on a holiday which was just what i was looking for. Karen was so helpful and engaging with excellent, friendly communicati... See more
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I had a great experience booking my holiday through Hays Travel. Staff so helpful and answered any questions we had and could not have asked for anything more. Would highly recommend them.
I had very specific needs to book our cruise. My husband has Huntington’s Disease so we needed a hassle free trip. Roxy made our booking very easy and co ordinated the flights and assistance and cru... See more
We love to travel to places away from most tourist destinations. Hays Travel in Banbridge have been instrumental in assisting us with our “off the beaten path” vacations. Karen W is personable, respon... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Newry Street 51, BT32 3EA, Banbridge, Northern Ireland, United Kingdom
- 02840648590
4.9
Excellent
520 reviews
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The girls did their best to make sure I…
The girls did their best to make sure I got what I was looking for and at a good price and also checked and got better flights great service
4 February 2026
Reply from Hays Travel - Banbridge
Thank you for your review
A very efficient service and pleasant experience.
Went in to book a short city break for a special occasion. Had it done and dusted very quickly and very efficiently . Karen gave great advice and was able to give a personal recommendation for the hotel. All booked and looking forward to celebrating a special birthday with friends.
3 February 2026
Reply from Hays Travel - Banbridge
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Just amazing staff Karen always looked…
Just amazing staff Karen always looked after us.
Holiday booked and excited x
3 February 2026
Reply from Hays Travel - Banbridge
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Amazing
Staff very friendly and very helpful nothing was to much for them they didn’t rush you
31 January 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Roxy was extremely helpful regarding…
Roxy was extremely helpful regarding the booking of my holiday.
24 January 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Reply from Hays Travel - Banbridge
Thank you for your review
Amazing staff listened to needs and…
Amazing staff listened to needs and budget and found us the perfect holiday.
26 January 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Booking made easy
We booked our holiday through Karen W. Karen was very helpful and got us a great price for our holiday. So pleasant, Highly recommend
18 January 2026
Reply from Hays Travel - Banbridge
Thank you for your review
I had a lovely experience
I had a lovely experience. The girls there were very helpfull and informative . Booking over the phone was very easy .
16 January 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Reply from Hays Travel - Banbridge
Thank you for your review
Excellent customer service
Excellent customer service, Roxy is great, she is professional, responsive and lovely to deal with.
22 January 2026
Reply from Hays Travel - Banbridge
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Amazing to deal with and friendly.
20 January 2026
Reply from Hays Travel - Banbridge
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My "advisor" Karen was very friendly
My "advisor" Karen was very capable, helpful and friendly.
She inspired confidence!
20 January 2026
Reply from Hays Travel - Banbridge
Thank you for your review
I am very indecisive and the ladies in…
I am very indecisive and the ladies in store here over 2 visits, we're extremely friendly and accommodating, without their help, I was lost
Now I am buzzing to get there
19 January 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Roxy was amazing
Roxy was amazing. Full of knowledge and useful tips for our cruise. Extremely helpful.
12 January 2026
Reply from Hays Travel - Banbridge
Thank you for your review
We booked through Hayes Banbridge
We booked through Hayes Banbridge. Roxanne made our experience the best we could have had. Everything was so easily done. From flights to the hotel. Wouldn’t book with anyone else but Hayes.
17 January 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Reply from Hays Travel - Banbridge
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I found Leanne to be very helpful
I found Leanne to be very helpful. Her knowledge of what she was selling to us as customers was impeccable. Please be assured we will be recommending her to our friends.
9 January 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Leanne was absolutely fabulous
Leanne was absolutely fabulous in helping us book our cruise, she was so friendly polite and just amazing all round, keep up the excellent work Leanne, we can’t wait to go on our cruise 🚢
8 January 2026
Reply from Hays Travel - Banbridge
Thank you for your review
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