Spoke to Chase at Aberdeen Bon accord centre,got excellent attention. He kept me upto date with flight prices until we decided on dates. Got all booked yesterday getting the flights £150 cheaper th... See more
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Decided to surprise my wife with a 20th wedding anniversary trip to her favourite destination. One quick call to Chase with what I was looking for and before you could say “Colosseum” he had the per... See more
Company replied
Claire was excellent and very helpful organising our cruise . Could’nt of as for a better travel agent, ever informative and quick at getting back to us . Will definitely book again
Company replied
The young lady who assisted us could not have done more to help find the hotel/riad to meet our needs She was very pleasant and knowledgeable She spent a considerable time with us and explained the... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28 Bon Accord Centre, AB25 1HZ, Aberdeen, United Kingdom
- 01224042711
4.9
Excellent
1K reviews
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Reply from Hays Travel - Aberdeen
Hi Mr Brew, thank you for your kind feedback, I appreciate you taking the time to complete this. Thanks again Claire :)
First Cruise
Very helpful and cheerful travel advisor who explained everything fully to us and had our first cruise booked in no time!
17 May 2026
Reply from Hays Travel - Aberdeen
Hi Susan,
Thank you for your kind feedback, it was a pleasure helping you with your cruise.
Kind Regards
Kris
Reply from Hays Travel - Aberdeen
Hi John,
Thank you for your kind review, thank you for choosing to book with us again. - Abi :)
brilliant communication and help from…
brilliant communication and help from Abi? in aberdeen city centre, listened to what i wanted and helped book everything.
7 May 2026
Reply from Hays Travel - Aberdeen
Hi Tracy :) Thank you so much for your review it was a pleasure I hope you have a fab trip ! - Abi :)
Delighted with holiday booked and terrific service.
We are left feeling that your staff in the Bon Accord Centre, Aberdeen, really care about getting us the holiday we want, at the most competitive price possible. Abi and Claire both worked hard to do this and were friendly and efficient as always.
13 May 2026
Reply from Hays Travel - Aberdeen
Hi Lydia :) Thank you so much for your continued support and Loyalty. Always a pleasure helping get your holidays booked - Abi :)
Great effort by staff to find us an affordable holiday
Abi (Aberdeen branch) has been very helpful in finding us a holiday destination within our budget
13 May 2026
Reply from Hays Travel - Aberdeen
Hi Rumana,
Thank you for your kind feedback, it was a pleasure helping you with your holiday. I know you will have a great time.
Thanks Abi
Abi at hays travel in aberdeen is the…
Abi at hays travel in aberdeen is the best person we have dealt with she is fantastic
11 May 2026
Reply from Hays Travel - Aberdeen
Hi Rosemary, it is always my pleasure - thank you so much for the lovely comments. Abi :)
Good service.~
Good service.~
Consultant ~Louise was competent and efficient. Organised my holiday in quick time.
Customer interactive skills were excellent
8 May 2026
Reply from Hays Travel - Aberdeen
Hi Ron :) Thank you for the great review we hope you have a great time when it comes - Louise :)
Another great service again by Hays…
Another great service again by Hays travel, wonderful staff, friendly & helpful.
9 May 2026
Reply from Hays Travel - Aberdeen
Hi John :) Thank you for your kind review we really appreciate it - Claire :)
Chase was extremely helpful and made…
Chase was extremely helpful and made several suggestions that met my criteria. He also went on to other sites to check I had the best deal.
Quick and easy to book the holiday.
Follow up call also received from him to check I had all the information.
10 May 2026
Reply from Hays Travel - Aberdeen
Thank you for your review. Chase
The staff couldn't be more helpful
The staff couldn't be more helpful. Have booked here many time before and have always had great customer service. The booking process was fast and efficient.
5 May 2026
Reply from Hays Travel - Aberdeen
Hi Claire :) Thank you for your continued support, we really appreciate it. We hope you have a fab time away ! - Abi :)
Chase was very helpful and extremely…
Chase was very helpful and extremely knowledgeable about all cruise options.
9 May 2026
Reply from Hays Travel - Aberdeen
Thank you Ann! It was a pleasure to get you booked. Chase :)
Kim was very helpful and found us…
Kim was very helpful and found us exactly what we wanted at an excellent price. She then contacted us with the details.
8 May 2026
Reply from Hays Travel - Aberdeen
Thank you for your kind review! Kim :)
Reply from Hays Travel - Aberdeen
Thank you for your review. Abi
Reply from Hays Travel - Aberdeen
Thank you for your review. Kim
Clair was so helpful
Clair was so helpful, took time with us to help us make our decision. We left it a few days to decide and she didn’t push us. When we rang to go ahead she was so professional and friendly, it was a very good buying experience.
28 April 2026
Reply from Hays Travel - Aberdeen
Thank you so much for your review. It was a pleasure assisting you with your travel arrangements. Claire
We have been trying for a while to get…
We have been trying for a while to get a vacation. We decided to pop in and ask for assistance.
Really glad we did.
People in the Aberdeen office were fantastic and pleasant, experienced in their fields end to end result for both my Hubby and me.
Chase delivered a complete service to all our requirements.
We will be back for more of the same.
Regards
Mrs Linda Milne
4 May 2026
Reply from Hays Travel - Aberdeen
Thank you for your kind review! Chase :)
My wife and I went into hay's travel…
My wife and I went into hay's travel travel in tha bon accord centre in aberdeen we spoke to a young guy called chase and we booked flights to America chase was very good I would give him 5 star's well done hays travel.
4 May 2026
Reply from Hays Travel - Aberdeen
Thank you for your kind review! Chase :)
The experience was very smooth and…
The experience was very smooth and handled by a very professional customer service
30 April 2026
Reply from Hays Travel - Aberdeen
Hi Margaret :) Thank you for your great review and choosing to book your cruise with us again. We hope you have an amazing time - Abi :)
Kim has been absolutely amazing from my…
Kim has been absolutely amazing from my initial contact. She has gone above and beyond and is extremely helpful.
The booking process has been so easy to navigate.
29 April 2026
Reply from Hays Travel - Aberdeen
Thank you Angela for your kind review. Kim
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