Spoke to Chase at Aberdeen Bon accord centre,got excellent attention. He kept me upto date with flight prices until we decided on dates. Got all booked yesterday getting the flights £150 cheaper th... See more
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Decided to surprise my wife with a 20th wedding anniversary trip to her favourite destination. One quick call to Chase with what I was looking for and before you could say “Colosseum” he had the per... See more
Company replied
Claire was excellent and very helpful organising our cruise . Could’nt of as for a better travel agent, ever informative and quick at getting back to us . Will definitely book again
Company replied
The young lady who assisted us could not have done more to help find the hotel/riad to meet our needs She was very pleasant and knowledgeable She spent a considerable time with us and explained the... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28 Bon Accord Centre, AB25 1HZ, Aberdeen, United Kingdom
- 01224042711
4.9
Excellent
1K reviews
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Reply from Hays Travel - Aberdeen
Thank you for your review. Abi
The staff are always so helpful…
The staff are always so helpful providing a wonderful service very.,reassuring,and take a load of pressure off the booking procedures.
30 June 2026
Reply from Hays Travel - Aberdeen
Thank you so much. Louise
Helpful lady on phone managed to book…
Helpful lady on phone managed to book our special room request .
7 July 2026
Reply from Hays Travel - Aberdeen
Thank you so much. Louise
Great customer service
Great customer service, really friendly and very helpful. Managed to book my holidays which was very easy. A+++
5 July 2026
Reply from Hays Travel - Aberdeen
Thank you for your review. Kim
Second time round!
My second visit in a week was just as satisfying as my first!Chase very patiently helped my friend and me look through a few options, and to my great delight he found us a holiday in my very favourite place 🤗 I love these guys,it's almost as if they know us better than we do!Thanks again😄
28 June 2026
Reply from Hays Travel - Aberdeen
Thank you so much, very kind. Chase
Thank you very much Chase for helping…
Thank you very much Chase for helping with the gift voucher!
2 July 2026
Reply from Hays Travel - Aberdeen
Thank you! Always a pleasure. Chase :)
Highly recommend
Highly recommend
Kim was extremely helpful, thorough and friendly. She worked all options to find the best outcome and price despite getting close to store closing. Thank you!
30 June 2026
Reply from Hays Travel - Aberdeen
Thank you so much Caroline, it was my pleasure to help you get your holiday booked, enjoy it when it comes. Kim
Reply from Hays Travel - Aberdeen
Thank you for your kind review. Kim
Reply from Hays Travel - Aberdeen
Thank you for your review and for booking with me. I appreciate it. Louise
Claire is very helpful and patient and…
Claire is very helpful and patient and always has time to look for the correct holiday for me . Claire is very good at her job .
28 June 2026
Reply from Hays Travel - Aberdeen
Hi Aileen, thanks for your lovely feedback - always a pleasure to help you get your holidays booked. Claire :)
Excellent service
Fantastic service from chase, explaining everything and going through the process in a professional manner
28 June 2026
Reply from Hays Travel - Aberdeen
Thank you so much for your lovely feedback, it was my pleasure - Chase :)
Friendly and efficient staff.
28 June 2026
Reply from Hays Travel - Aberdeen
Thank you for your kind words - Chase
Consultant very helpful and…
Consultant very helpful and knowledgeable. Booked exactly what we are looking for, efficiently and with minimum of fuss.
18 June 2026
Reply from Hays Travel - Aberdeen
Hi Douglas :) thank you for your kind review - Kim
Well done to everyone in Hays Travel
The staff are knowledgable, helpful and very easy to deal with.
I would certainly recommend Hays for travel planning and booking.
23 June 2026
Reply from Hays Travel - Aberdeen
Thank you for your lovely feedback - it was my pleasure - Louise
I was arranging travel insurance and…
I was arranging travel insurance and received excellent service from a very friendly and efficient staff member.
10 June 2026
Reply from Hays Travel - Aberdeen
Thank you so much for your kind words - Chase :)
Claire goes above and beyond to sort…
Claire goes above and beyond to sort everything out.
23 June 2026
Reply from Hays Travel - Aberdeen
Thank you very much for your review. Claire
Friendly and competent staff
Friendly and competent staff
Kim was extremely helpful with our booking
13 June 2026
Reply from Hays Travel - Aberdeen
Thank you so much for your kind words. Kim
Another great booking experience with Hays Travel Aberdeen
I have booked quite a few holidays with Hays Travel Aberdeen and booked another holiday yesterday. The booking was seamless with excellent communications from Louise and then Kim who finalised the booking for me - all wonderfully efficient! - Thank you!
18 June 2026
Reply from Hays Travel - Aberdeen
Thank you so much for your kind review. Louise
Good service & advice
The colleague who handled our enquiry and booking, Chase, was very helpful and enthusiastic, giving us plenty of time and assistance in making our decisions.
Online communications were prompt and clear with some minor confusion over the timing for making our final payment.
9 June 2026
Reply from Hays Travel - Aberdeen
Thank you for the review Richard, it was my pleasure to assist you. I do apologise for the confusion with the payment, but I am glad we got it sorted. Chase :)
I was served by a young man called…Chase!
I was served by a young man called Chase. How lucky was I! He was so helpful and nothing was too much trouble. Took up quite a lot of his time but he was just so nice and chatted away the whole time.
I will definitely be back to book again as everyone I have come across has been great!
Chase is a credit to Hays Aberdeen.
Hope to book another trip soon.
Deborah.
15 June 2026
Reply from Hays Travel - Aberdeen
Thank you for your kind review! It was a pleasure to get you booked. Chase :)
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