Hardys Of Kilkeel Reviews 

727
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

As usual great experience from well informed experienced staff. Great choice of products and staff knowledgeable . Great service . Wouldn’t buy from anywhere else .

Rated 5 out of 5 stars

The best a family business can be, competes with the national brand stores on many levels and more. Great pricing, delivery, good selection and no nonesense, great installers and if something goes wr... See more

Rated 5 out of 5 stars

You might be able to buy things a bit cheaper on line, but you cannot beat the service provided by a local retailer. Hardy's organised the procurement, storage and installation (including the collecti... See more

Rated 5 out of 5 stars

Professional company who totally listened to my needs and gave great advice and suggestions. First class electrician equipment and within my price range. Staff professional in their knowledge and not... See more

Company details

  1. Electronics Store
  2. also in
  3. Appliance Store
  4. Electrical Appliance Wholesaler
  5. Kitchen Supply Store
  6. TV store
  7. Washer and Dryer Store

Written by the company

Since 1979, Hardy’s of Kilkeel has proudly served hundreds of thousands of satisfied customers with high-quality appliances. . . . . We maintain a stock of over 2,000 appliances, ready for immediate collection or dispatch. As a member of Euronics, we benefit from greater purchasing power, allowing us to offer competitive prices and ensure the fastest delivery times possible. . . . . You can conveniently place your order directly through our website, choosing from delivery or our express click-and-collect service. All online payments are securely processed. Alternatively, you can contact our experienced sales team by phone at 02841 763366 to place your order. With over 60 years of combined experience, our knowledgeable and courteous team is dedicated to helping you find the perfect appliance. . . . . For customers in the Newry, Mourne & Down area, delivery is usually available the next day. Deliveries to the rest of Ireland and the UK operate on an extended schedule, subject to stock availability. When purchasing in-store, we offer a 3-hour delivery time slot for your convenience. Our delivery teams are also fully trained to install selected freestanding and integrated appliances, as well as wall-mount TVs and home cinema systems. Should your appliance require gas connection or electrical wiring, we can provide referrals to local Gas Safe registered engineers and electricians upon request. . . . . As a proud Range Cooker center, we showcase over 25 models from renowned manufacturers including Lacanche, Rangemaster, Britannia, Stoves, Belling, Smeg, Ilve, Falcon, and Leisure. . . . . We are official partners with many leading brands such as Bosch, Neff, Siemens, Zanussi, Sony, LG, and Samsung, and feature a broad selection of their products on display. . . . .


Contact info

5.0

Excellent

TrustScore 5 out of 5

727 reviews

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5.0

All reviews

(727)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class

Ordered a SMEG Range cooker here October 2023. Hardy's was the best price anywhere by a significant amount.

They answered my questions via email very quickly and when I needed to speak to someone, the phone was answered every time and also quickly.

Hardy's appeared to value my custom and treated me with courtesy and respect. Delivery was very fast and installation was carried out by 2 men who were friendly and careful of both the range and my property.

When I had a problem with the range, Hardy's sorted it quickly.

This is how business should be conducted. Would not hesitate to buy from them again!

29 September 2023
Rated 4 out of 5 stars

Good product at a good price

Good product at a good price with free delivery! Only downside was that the product (a dishwasher) took 8/9 weeks to arrive rather than the stated 8/10 days originally quoted. I didn't mind this so much but I got no communication from the company during this time. Having said that I'd still use Hardy's again.

3 October 2023
Rated 1 out of 5 stars

SO SORRY

SO SORRY, IM AFRAID ITS UPSET ME SO MUCH, IM STILL TRYING TO BALANCE MY WASHING MACHINE SO I CAN USE IT. AT THE MOMENT I HAVE TO GET SOMEONE TO COME AND LEVEL MY KITCHEN FLOOR, WHY, ON DELIVERY, MY SUPPLIER DID NOT
CHECK TO SEE IF THE MACHINE WAS SITTING ON THE CORRECT FLOORING. I AM 86 YEARS OLD, AND NEEDED A LITTLE HELP WITH THIS PROBLEM.
SO HERE I AM, HOPING TO GET IT SORTED SOON.
IM VERY SURPRISED, THE AFTER SALES SERVICE
HAS LET US DOWN, HARDYS HAVE ALWAYS BEEN SO GOOD WITH A LOT OF FURNITURE WE HAVE
BOUGHT FROM THEM, A WONDERFUL LEAM AT THEIR FURNITURE SHOP, AND THE SERVICE IS ALWAYS FIRST CLASS.
SORRY FOR THIS NEGETIVE EXPERIENCE WE HAD.
AND I HAD TO TELL YU ABOUT IT.
PEGGY FANNING.

29 August 2023
Hardys Of Kilkeel logo

Reply from Hardys Of Kilkeel

Good Morning Peggy. I apologise that you feel you have been let down by us. On ordering your new washer you had advised us that you had no plumbing in your apartment for a washing machine and you would be getting a plumber to install. You contacted us a few days after the washer was installed and we sent an engineer to check the installation. On checking our engineer found that the washer was installed on a wooden shelf and this was causing the washer to vibrate. He did try to secure this but advised that if the problem continued the washer would need to be positioned on the floor. Unfortunately due to previous workmen leaving a hole in your floor we advised that this would need to be repaired initially and that you should contact your building's maintenance to have this rectified.
We did not charge for sending the engineer and you did not pay us for any installation so I do feel your review is a bit harsh.
Conor

Rated 5 out of 5 stars

Fridge

Ann was extremely helpful even though it was near closing time she didn't rush me and went over and above to sort me out

7 September 2023

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