Harbour Holidays Reviews 

332
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional locations of the properties, offering easy access to beaches and town centers. Guests also appreciate the helpful and friendly staff who go above and beyond to ensure smooth check-ins. People consistently describe the accommodation as spotlessly clean, well-equipped, and providing a comfortable home away from home. However, some people mentioned minor cleaning oversights and that certain properties looked a bit tired externally. A few other people also felt that a small number of items, such as specific furniture pieces or lack of certain amenities, could be improved.

What people talk about most

Location

Reviewers mention positive feedback about location, highlighting unbeatable proximity to the harbour side and... See more

Holidays

Customers had positive experiences with holidays, reporting wonderfully efficient booking and helpful staff... See more

Facilities

Users describe positive interactions with facilities, often highlighting wonderfully clean and well-equipped... See more

Quality

Reviewers highlight positive aspects of quality, expressing overall satisfaction with the cleanliness,... See more

Staff

People report positive experiences with staff, highlighting their professional, friendly, and accommodating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another wonderful stay at a Harbour Holidays property- 5 Trevibban Barton Barns, beautiful area (vineyard and wine bar just round the corner) and fab facilities in the barn with a lovely welcome pack... See more

Company replied

Rated 5 out of 5 stars

Just returned from another lovely week in Padstow. We have been using Harbour Holidays to book our cottage for numerous years and we cannot fault the service they have provided both online and in pers... See more

Company replied

Rated 5 out of 5 stars

Stayed at Dennis Farm Apartment in Padstow booked through Harbour Holidays. Have stayed here on numerous occasions and as always the apartment was clean, welcoming and provided all the crockery,coo... See more

Company replied

Rated 5 out of 5 stars

Sundance - Harlyn Wonderfully clean well equipped property in fantastic location HH were easy to communicate with and the addition of the app that they sent through was brilliant - something we’... See more

Company replied


Company details

  1. Travel & Vacation

Written by the company

See our exclusive collection of holiday accommodation in & around Padstow on the Cornwall coast. Expert local service from the Padstow holiday specialists.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

332 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(332)

195 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant support and customer service…

Brilliant support and customer service both in booking and when at our wonderful accommodation in Padstow 10/10

25 April 2026
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Paul,
Thank you for this feedback, I am so glad you had a great experience with us.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Stunning harbour side views. Lovely clean apartment

Stunning harbour side views. Lovely clean apartment. Well appointed. Good communication, local branch with helpful staff. One of the best holiday companies we have used 😀 will book with them again

1 May 2026
Unprompted review
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Reply from Harbour Holidays

Dear Beverley,
I am delighted that you enjoyed your stay at the Harbour View Apartments, see you next time!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

A wonderful week in April

We loved our stay in 4 Dennis Cove.
Grandma 62
Daughter 37
Daughter 26
Granddaughter 3
1 Dog 8 human years
It is so well appointed, the only thing missing was a microwave and we only missed it once in 7 days. The views are beautiful. So close to Padstow town centre we could walk into town.
Lovely and clean. And a small garden too.

I would definitely recommend this holiday cottage

25 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Ann,
Thank you for this lovely review, it is great to hear that you had a nice holiday. I will pass this on to the owners.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Teazers in Padstow

My visit to Teazers in Padstow was lovely as usual. We had the best week ending with Obby Oss day.

25 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Bridget,
I am so glad you enjoyed the May Day celebrations. We hope you stay again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

It is probably 18 years since we used…

It is probably 18 years since we used Harbour Holidays to book Estuary View in Padstow. The accommodation is ideally placed for the town centre and access to the ferry. The addition of the car parking space across the road is brilliant.
The booking process was easy and when I telephoned with a query the lady was very pleasant and helpful.
The accommodation itself was good with one of the best stocked kitchens we have ever had whilst self catering. The equipment was easy to use. Unfortunately the washer did not have a dryer as advertised which is difficult as there is no outdoor space.
The only disappointment was the tv. We live on the coast and know that reception can be disrupted but the Sky box provided is very old and we were unable to watch anything.
We throughly enjoyed our visit and won’t leave it another 18 years before we visit again!

21 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Amanda,
Thank you for taking the time to share your feedback, and we’re delighted to hear that you chose to return to Estuary View after so many years.
We’re sorry to hear about the inconvenience caused by the washing machine, we appreciate you bringing this to our attention so we can review and update our information.
We also regret the issues you experienced with the TV and Sky box, will look into upgrading the equipment to improve future guests’ experience. Thank you again for your valuable feedback. We’re very pleased to hear you had an enjoyable stay overall, and we look forward to welcoming you back much sooner next time.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Excellent communication from when we…

Excellent communication from when we booked, before we arrived and after, very pleased with the cottage and would go again.

17 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Stephen,
Thank you for this review, I am pleased that you enjoyed your stay. See you next time.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

A lovley property just a short walk…

A lovley property just a short walk from the Hub of Padstow, full of charm and most welcoming. Could do with a Shower Slip Mat and if you need to have a Shaver Socket take a shaver plug with you, these are the only issues which are really minor. Enjoy your stay if you book.

10 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Terry,
I am so pleased you had a nice holiday in Padstow, I will certainly pass your feedback on to the owners of this property. We hope we can accommodate you again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Perfect for Padstow

Little Dinas is a lovely bungalow and the perfect base for a holiday in Padstow. Only 10 minutes walk to the town/harbour. The accommodation is well equipt with all home comforts.

10 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Allen,
I am so pleased you enjoyed your holiday. We look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Happy Place

Once again after numerous times at Pengarth we had a brilliant holiday Even booking 4 days prior Pengarth greeted us as home Really enjoyed the hamper and looking forward to your refurbishment as over time the property is tired and in need of a face lift We use HH for our holidays in Trevone with Pengarth St Patrick’s and Bryn Cottage as favourites and been to all 3 this year Special thanks to Aimee for all her prompt responses and attention to detail Back in May to Bryn Cottage To the owners of Pengarth thank you for taking notice and acting positively as you have in the past to comments raised That being the main reason for repeat visits coupled with the location and facilities Pengarth provides

4 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Colin,
Thank you for this wonderful review and for being so loyal to us. I am so pleased my team looked after you and you had a great holiday.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Booking was easy, very helpful and professional

Booking was easy, we have used your company for many years and you have always been kept me up to date with my booking, The home is always clean and the one time we had a slight leak from a window seal you sorted really promptly. We had a lovely surprise gift of Easter treats as we stayed Easter weekend

3 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Nicola,
Thank you for taking the time to leave this review. It is so great to hear that you always have a good experience with us. We hope we can accommodate you again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Stayed at Shifting Sands

Stayed at Shifting Sands for a week in March. Great location- short walk into Padstow along the Camel Trail and parking for 2 cars. Very clean and tidy with lots of space for lounging around!
Would highly recommend .

25 March 2026
Unprompted review
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Reply from Harbour Holidays

Dear Maddalena,
It's so great to hear that you had a lovely holiday in Padstow. We hope you come back to Shifting Sands again.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 3 out of 5 stars

The apartment is lovely but could do…

The apartment is lovely but could do with a bit of a makeover . This includes white goods . For example the coffee maker and toaster has been there for ten years and I have never been able to get the coffee maker to work properly.

Boiler not working when we arrived , but was fixed quickly

3 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Anna,
Thank you for this feedback, it is very useful and will help us to improve our properties and the service that we provide. I have passed this on and we hope that you will be more satisfied on your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Harbour Holidays - first class Cornish Accommodation

We stayed at Teazers and which is in the heart of the harbour in Padstow. A superb position and a first class apartment which is so well equipped. This was our 5th visit to this apartment so I think the repeat visits speak for themselves. Harbour Holidays are very easy to book the apartment through and they put an Easter card and Egg in the apartment as we arrived on Easter Saturday which was a lovely touch.

This is a great base to visit so many wonderful places both on the north and south coast and you are spoilt for choice with places to eat lovely quality, local food.

4 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Vanessa,
I am delighted that you had such a wonderful holiday at Teazers. We look forward to hosting you again!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

We've been visiting Padstow for 5 yrs…

We've been visiting Padstow for 5 yrs and this was our 8th rental and by far our favourite. Fantastic week in Gulland and Harbour Holidays were really helpful. Looking forward to going back soon, location is perfect. We'd our baby with us and the ere was room in the hallway downstairs to leave our pram. Highly recommend!

4 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Niamh,
Thank you for this great review of Gulland! We will see you again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

2 The Strand

We stayed at 2The Strand which is a small 2 bed right in the centre of padstow. It’s great for being in the mix and you can watch what is happening before you leave. As usual all beeches nearby were amazing and we had great weather

4 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Jo,
Thank you for this review of 2 The Strand, we hope you visit Padstow again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

A great company and great property!

We have booked with HH for many years and as usual this week they didn’t disappoint. A really slick and efficient service (loved the info app that was sent prior to the holiday); they even phoned to let us know that as the property was already cleaned that we could access it early!
We stayed at 44 Treverbyn Road which was a fantastic property; stylish, very spacious, well equipped and close to the Camel trail with a quick walk into Padstow. My only minor comment would be that although inside 44 Treverbyn was top-notch, it looked a bit tired externally and could do with a spruce up. Other than that it was fab: and we will be going again to that property.

3 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Peter,
Thank you so much for your continued loyalty and for taking the time to share such a lovely review! I will pass on your comments about the exterior of the house. We’re thrilled to hear that you had another great experience with us.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Amazing flat in a top spot

Mary’s Flat in Padstow was lovely and clean, had comfy beds and was in a fabulous location. We sat on the balcony everyday just watching the world go by. We wouldn’t hesitate to book it again in the future. The only thing we missed was curtains in the lounge and bedrooms to help block out the light.

3 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Caroline,
Thank you so much for your kind review! I will pass this feedback on to the owners. It would be a pleasure to welcome you back again in the future.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Excellent Company

We have been visiting Constantine Bay for about 20 years but have never booked through HH’s before. They were extremely efficient organising the visit, with very good communication. They appear to be small and very personal and always pleasant. It was especially helpful when they called us to-let us know the property was available sooner than expected. The property was exactly as described and having used most of the other agencies, I think HH has proved to be the best.

4 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Vivienne,
Thank you for this amazing review, I am delighted you enjoyed your stay. We hope you come again soon!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Sundance - truly gorgeous

Stayed at Sundance. Wow what a fabulous cottage. Recently extended with an amazing sunny terrace that gets sun all day. We had breakfast out there and ‘sundowners’ at 6pm. The bedding and mattresses were so comfy. Harbour Holidays were kind, informative and professional. Thank you.

3 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Jane,
I am so pleased that you enjoyed your holiday at Sundance. We look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

We have been using harbour holidays for…

We have been using harbour holidays for 20years now and it’s always been efficient and a 4 star experience. They are all about the customer and very helpful when you need anything . We will be back again this year

4 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Suzie,
Thank you for these kind words. We look forward to welcoming you back soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

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