HANOVER INSOLVENCY LIMITED Reviews 1,496

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Always helpful when needed to phone and answer any queries etc. Would recommend if anybody found themselves financially stuck thinking there was no way out. Just over 1 year left of our IVA’s and it... See more

Company replied

Rated 5 out of 5 stars

I've spoken with Mikael D on numerous of times. He's clear and accurate. He's definitely not one of your typical customers services people where you can tell they are reading from a script and sounds... See more

Company replied

Rated 5 out of 5 stars

From start to finish I found Hanover really easy to talk to & deal with. Today Ryan Ramjhan has been really helpful & advised me what will happen going forward in relation to my IVA now being comp... See more

Company replied

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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Disgusting

Disgusting. Paid in full February 2023 via credit fix as Hanover did not respond.
Still showing as outstanding 2025.
No response to emails, hassled for 12 months after full payment.
The stress caused put me on medication.
Now logged with GOVUK as a dispute.
Debt free for nearly 3 years and still being penalised.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

From the moment I started my iva

From the moment I started my iva, ive recieved soo much help and reassurance.. Ive just paid my final payment and been congratulated on becoming debt free ..now my case has been passed to closures.. im so grateful for everybody's help even when I called back to get more information on the closure procedure...thanks again

6 June 2025
Unprompted review
Rated 5 out of 5 stars

I spoke with Dooshan today to confirm…

I spoke with Dooshan today to confirm my final payment had been accepted and case moved to the closure team he was extremely friendly, approachable and supportive. He made me at ease and was wonderful to deal with. Thank you

30 April 2025
Unprompted review
Rated 5 out of 5 stars

I spoke with an agent relating to final…

I spoke with an agent relating to final payments today Dooshan HOOLLAH assisted me and he was extremely friendly, approachable and supportive. He made what was a nerve wracking call for me very easy and was wonderful to deal with.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Really listened to me about my…

Really listened to me about my situation and showed comparison and reassurance

20 March 2025
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Very helpful and listen to what you…

Very helpful and listen to what you have to say
Well done for the people

18 March 2025
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Am very grateful for everything these…

Am very grateful for everything these have done for me

17 March 2025
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Tina Tahaloo

After a year, Tina Tahaloo took my case and made it you are star
Thank you very much Tina for your good job and communication
I appreciate

16 March 2025
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Really helpful

Spoke to Heather really nice lady helped me a lot thank you for being so helpful and thoughtful of my situation.

13 March 2025
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Wonderful service

Wonderful service, lovely and very helpful lady. Thank you very much!

28 February 2025
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

I could not ask for better people so…

I could not ask for better people so understanding I spoke with Emma today if only everyone in the world was as good as her I really apriciate your understanding thanknyou

26 February 2025
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Very helpful and efficient service.

Very helpful and efficient service.

25 February 2025
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Really helpful friendly staff

Really helpful friendly staff. I called today to check up on my end date for my iva and spoke to Emma who was so helpful and really nice to talk to. She explained everything and was really great.

24 February 2025
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

They have been there for us at every…

They have been there for us at every stage of our I V A.
Today aaisha gave us the good news we've made our final payment.
A massive thumbs up

21 February 2025
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

I spoke to a customer service rep named…

I spoke to a customer service rep named Aaisha.
She was very helpful and clear.
She answered all my question and was very polite mannered

19 February 2025
Unprompted review
HANOVER INSOLVENCY LIMITED logo

Reply from HANOVER INSOLVENCY LIMITED

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 0067
Email – customerservices@hanoverinsolvency.co.uk

All the best,
Sean – Manager

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