Hamilton & Lewis Reviews 

395
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

What a joke this is. I ordered a jumpsuit that eventually came and was awful. The sizing was all over the place and the quality was so so poor. When asked for a refund they said you can return to Chin... See more

Company replied

Rated 1 out of 5 stars

The shipping experience has been horrible. Ordered on 26 Jan, shipped 29 Jan still have not received. I would highly recommend against FedEx or this seller if that is the only carrier they use. I'd lo... See more

Rated 4 out of 5 stars

Excellent quality as ever sadly on of the bracelets does not resemble its picture on line. Bracelet B322AP/21CM looks almost sand coloured but has turned out to be blue/purple which while being pleasa... See more

Rated 5 out of 5 stars

Absolutely gorgeous bracelet, which my husband loves. He’s had one from here before and it lasted years even without him ever taking it off, which is surprising because it’s leather! So I know they ar... See more

Company replied

Company details

  1. Jewelry Store
  2. Clothing Store

Information provided by various external sources

Hamilton and Lewis is an online jewellery retailer of wedding rings, engagement rings, watch winders and jewellery boxes. Free Delivery. Made in the UK


Contact info

2.9

Average

TrustScore 3 out of 5

395 reviews

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No recent history of asking for reviews

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2.9

All reviews

(395)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Very pleased with my order

Very pleased with my order. Excellent customer service from Gary as my first choice was discontinued he emailed me straight away and responded the same day to my reply. Have bought from them before and would definitely recommend Hamilton and Lewis.

10 December 2020
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Reply from Hamilton & Lewis

Thank you

Rated 5 out of 5 stars

Easy to order from

Easy to order from, tracking details provided to track the package which arrived well packed. A personal email received to follow up after dispatch in case of any queries. Would recommend.

8 December 2020
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Reply from Hamilton & Lewis

Thanks Joanna

Rated 5 out of 5 stars

Highly recommended

The price of the item was good and the delivery was speedy, communication was also good and they kept in touch to let me know my item was being processed. The watch winder was of lively quality and much nicer than it looked on the website. I would recommend both the Wolf cub watch winder and Hamilton and Lewis!

8 December 2020
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Reply from Hamilton & Lewis

Thanks Ali

Rated 5 out of 5 stars

Efficient and friendly service despite lockdown

Was looking for an automatic watch winder and saw what I wanted on the Hamilton and Lewis website. Called during the UK lockdown over a weekend not sure if anyone would answer but got through to Gary. I had some questions which he noted and went to find out the answers. He called me back promptly and by late morning all was sorted. The product has been delivered now and I am very satisfied with how quick and efficient the whole purchase was.

5 December 2020
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Reply from Hamilton & Lewis

Very kind thank you

Rated 5 out of 5 stars

Ease of buying

Rang Hamilton and Lewis about an item I was looking for spoke to a member of staff called Gary who asked if I had the serial number which I didn’t have at that time. I rang back and spoke to Gary with what he asked for, and he was able to advise me on what I required, Gary sent what I needed to order the winder, got it ordered and it has been delivered. Great service.
Son really impressed with his Christmas gift,top notch.

4 December 2020
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Reply from Hamilton & Lewis

Thank you

Rated 5 out of 5 stars

Watch box

Excellent service and quality item beautifully presented and extremely well protected for mailing purposes.
Really appreciated the personal email thanking me for my custom.

4 December 2020
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Reply from Hamilton & Lewis

Glad you liked it

Rated 5 out of 5 stars

Excellent service

Excellent service. Good price and an excellent product. Beautifully boxed and wrapped for safe delivery. Thanks

1 December 2020
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Reply from Hamilton & Lewis

Thanks Trudy

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