Vitruviandentalstudio Reviews 

61
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly and professional staff who go out of their way to make every visit completely comfortable and reassuring from start to finish. People also deeply appreciate the thorough explanations provided during dental procedures and the incredible, high-quality results achieved by the talented team. Some reviewers were not happy with frustrating scheduling issues and constant appointment changes that caused significant delays and unnecessary stress. A few customers additionally mentioned poor communication, feeling dismissed during visits, and experiencing issues requiring further attention elsewhere.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with many customers reporting exceptional care, welcoming... See more

Staff

Clients share positive opinions on staff, frequently praising the team for being welcoming, caring, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience at Vitruvian. The team was professional, welcoming, and made the entire process smooth from start to finish. I had composite venners done and the results were better than I ev... See more

Rated 5 out of 5 stars

I cant speak highly enough of vitruvian dental studio at barnsley. From start to finish the process as been smooth. They have made me feel welcome and the staff make you feel comfortable. Josh who has... See more

Rated 5 out of 5 stars

I recently had composite bonding done at Vitruvian Dental, and I couldn't be happier with the results! Katy, who performed the procedure, was absolutely amazing. She was so lovely and made sure I... See more

Rated 5 out of 5 stars

10/10 would recommend this fantastic business to anyone for dental needs. I was always nervous about going to the dentist until I started coming to Vitruvian. The most friendly and highly skilled staf... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

61 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(61)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional

Very professional, no faults

21 July 2026
Unprompted review
Vitruviandentalstudio logo

Reply from Vitruviandentalstudio

Thank you for your kind words, it means the world to us! xxx

Rated 5 out of 5 stars

Amazing experience

Amazing experience - Libbie and Abbey on reception were amazing! Beautiful dental studio

17 July 2026
Unprompted review
Vitruviandentalstudio logo

Reply from Vitruviandentalstudio

Thank you so much for your lovely review! 🥰🤍 xxx

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had a great experience at Vitruvian Dental Surgery. Daisy, the receptionist, was incredibly welcoming and friendly from the moment I arrived. She greeted me with a warm smile, made me feel at ease, and was professional and helpful throughout my visit. Excellent customer service can make all the difference, and Daisy is a real credit to the practice. Thank you for making my experience such a positive one.

15 July 2026
Unprompted review
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Reply from Vitruviandentalstudio

Thank you so much for your lovely review Barry! We are so pleased you have had such a great experience here with us, we cannot wait to see you again soon! 🥰🤍
Liv xxx

Rated 5 out of 5 stars

Initial appointment with Vitruvian Dental in Barnsley.

Recently I attended Vitruvian Dental Studio for my initial appointment with regards to composite bonding. All the staff I spoke to were fantastic Jess, Victoria, Amber and Dr Tom were both caring, supportive and professional. All in all, the whole experience was brilliant. I am looking forward to my next visit regarding teeth whitening. As I continue my journey with Vitruvian, I shall return with further updates with my journey towards a fantastic new smile.
Maggie B

6 July 2026
Unprompted review
Vitruviandentalstudio logo

Reply from Vitruviandentalstudio

Thank you so much for your lovely review Maggie! 🥰🤍

We cannot wait to see you again soon!

Liv xxx

Rated 5 out of 5 stars

Everyone has been so lovely from start…

Everyone has been so lovely from start to finish. Super responsive from the first contact and then so attentive in the practice at each appointment. I had a filling and my composite bonding repaired (that I had elsewhere) and Dr Will has done a fantastic job and the team were all lovely. Also, what a stunning practice Vitruvian is!!

6 July 2026
Unprompted review
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Reply from Vitruviandentalstudio

Thank you so much for your lovely review Jen! 🥰🤍

We are so pleased you love our practice as much as we do, it means so much to us!

We cannot wait to see you again soon! 🥰🤍

Liv xxx

Rated 5 out of 5 stars

Loved my hygiene appointment

Loved my hygiene appointment! Nice staff and I love the look of the practice. Best hygiene I have ever had

2 July 2026
Unprompted review
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Reply from Vitruviandentalstudio

Thank you so much for your lovely review Corey! 🥰🤍

We are so pleased you loved your experience here with us, it means so much!

We cannot wait to see you again soon!

Liv xxx

Rated 5 out of 5 stars

Fantastic experience at Vitruvian

Fantastic experience at Vitruvian, you are always met with so much care and compassion from every person! I absolutely love visiting the dentist which is something not many people can say! Xx

10 June 2026
Unprompted review
Vitruviandentalstudio logo

Reply from Vitruviandentalstudio

Thank you so much for your lovely review! 🥰🤍

It means so so much to us, we cannot wait to welcome you back to the practice!

Liv xxx

Rated 1 out of 5 stars

Dishonest, opportunistic. Driven by nothing other than profit with no concern for patient well being.

UPDATE - it just gets worse.
After being asked to remove my review in exchange for a free appointment, which I refused to do, receiving several phone calls where they apologised for my experience then receiving several lengthy emails from one of the founders saying how sorry they were and asking to meet me, to give them the chance to put things right, which I declined, they have clearly decided the way forward is to try to discredit my review.
Not once in those lengthy messages was it suggested I was either aggressive or abusive - because I wasn’t!
I was not aggressive or abusive, I was in terrible pain and very upset.
This course of action absolutely goes to confirm my views of this business.
Despicable behaviour.
I researched finding a new dentist well. Vitruvian is such a shrine to Instagram and shiny white veneers I checked that general dentistry was still a priority and that if I had dental pain I would be seen quickly. I have dental pain, very, very bad dental pain. I called today for an appointment and was told I could be seen next Thursday - 7 pain filled days away without being asked a single question about the one of pain? Was I bleeding? Did I have swelling? Did I have a fever? When I said this was too long a wait i was told I could be seen as an emergency for £190 as opposed to the normal £70 fee. I need approximately 10ks worth of implants and bridge replacements which I will now get done elsewhere rather than pay these money grabbing, opportunistic crooks. What a disgrace. My father was a proud dental surgeon a for 45 years and president of the BDA during this time. These people are a disgrace to the profession he loved. I fully intend to report them to the GDC. This sort of sharp practice has to be stoped in a profession that should be primarily focussed on patient well being as opposed to meeting PE targets or making themselves attractive to PE investors. Shame on the greedy leadership of the business.

19 June 2026
Unprompted review
Vitruviandentalstudio logo

Reply from Vitruviandentalstudio

Thank you for taking the time to share your concerns.

We are genuinely sorry to hear that you were unhappy with your recent experience when contacting our practice. We appreciate that dental pain can be extremely distressing, and we understand how frustrating it is when you are seeking prompt treatment.

Our appointment system is designed to ensure patients receive the most appropriate care based on clinical need. Our standard examination appointments and emergency appointments are separate appointment types, reflecting the additional time and resources required to assess and manage urgent dental problems. We appreciate that this may not have aligned with your expectations, and we regret that this caused frustration.

Unfortunately, during your telephone conversation with our team, members of staff were subjected to aggressive and abusive language. At Vitruvian Dental Studio, we are committed to treating every patient with kindness, dignity and respect, and we expect the same courtesy to be extended to our team. We have a zero tolerance policy towards abusive, aggressive or threatening behaviour and cannot accept conduct of this nature towards any member of our staff.

We are also disappointed by the personal allegations made about the practice and its owners. Assertions regarding our motives, business practices and leadership are entirely unfounded and do not reflect the values on which Vitruvian Dental Studio was established. Our priority has always been, and continues to be, providing safe, ethical and patient centred care.

We are sorry that we were unable to meet your expectations on this occasion and wish you all the very best with your future dental care.

Kind regards,

Vitruvian Dental Studio

Rated 5 out of 5 stars

This practice is the best ever

This practice is the best I’ve ever been to. The people are amazing and the smile makeover I received was beyond my wildest dreams. From start to finish, I couldn’t recommend this place enough.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Stay away

Just so disappointed about this practice. I am extremely disappointed with my experience after 1.5 years of orthodontic treatment at Vitruvian.

Throughout the entire treatment, appointments were constantly being moved and rescheduled, causing me to waste my annual leave at work and making the whole process stressful and exhausting.

What upsets me the most is the condition of my teeth after treatment, Not talking about extra gaps in my mouth. Since having my braces removed, my teeth have become unbearably sensitive. I cannot comfortably eat, I struggle with hot and cold foods plus when i need to be calm and eat during pregnancy time which is now! I have never experienced sensitivity like this before in my life.

I also feel that excessive enamel was removed during the brace removal process. I now have visible areas on my teeth where the enamel appears damaged or missing, and I cannot even touch or use my front teeth properly without discomfort. Instead of finishing treatment feeling confident, I now feel stressed that I need to spend a significant amount of money repairing problems that I did not have before!!!

For the prices being charged, I expected a much higher standard of care, communication, and attention to long-term dental health. In my opinion, the cost of treatment was not justified by the quality of service I received.

I also know someone who had a very difficult experience after treatment and ended up needing further dental care elsewhere.

Overall, I deeply regret choosing this clinic and cannot recommend it based on my personal experience.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Had another great visit to Virtruvian…

Had another great visit to Virtruvian yesterday under the brilliant Josh, who with Adam, is overseeing my dental plan. From someone who was petrified of dentists for over 30 years, this was my 5th visit to Virtruvian. I’m convinced if I wasn’t care for so much by these two I’d still be in the wilderness where dentists are concerned. Josh is brilliant at what he does and his knowledge is second to none. Great to get along with and explains everything that’s going on as you proceed through your treatment. Jess and Victoria also make you feel so welcome. Honestly. If you need a dentist go see these two. Totally amazing. Thanks guys.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

I recently had composite bonding done…

I recently had composite bonding done at Vitruvian Dental, and I couldn't be happier with the results! Katy, who performed the procedure, was absolutely amazing. She was so lovely and made sure I felt completely at ease throughout the whole process. My teeth look incredible now – Katy has given me the best smile I've ever had, and I finally feel confident showing them off.

Liv was also fantastic, helping me arrange my bookings and ensuring everything went smoothly from start to finish. The whole team at Vitruvian Dental creates such a warm and welcoming environment. Everyone is funny and lovely, and the vibe there is just great. I highly recommend them!

From freddie

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I can’t recommend Vetruvian Dental Studio highly enough. From the moment I walk in, I’m always made to feel welcome, relaxed, and genuinely cared for. My dentist Adam is absolutely outstanding – professional, kind, and incredibly skilled. He always explains everything clearly and makes sure I feel comfortable at every stage. Holly, my dental nurse, is just as amazing and works brilliantly alongside Adam, always reassuring and attentive.

A special mention also has to go to Jess and Victoria, who always greet me warmly, check in on how I’m doing, and go out of their way to make sure my appointments work around me. They truly make the whole experience smooth and stress-free and always ensure I’m able to attend when needed.

The treatment I’ve received has been exceptional. I’ve had a root canal, fillings, a crown, and Invisalign treatment to move my teeth closer together, and I’ve been so impressed with both the results and how comfortable the process has been. Everything is done with care, precision, and genuine concern for the patient.

Because of how positive my experience has been, my wife will be joining the practice next year too, and she already wants Adam to be her dentist as well. That really says it all. An outstanding dental practice with an incredible team – I wouldn’t go anywhere else. 🦷✨

18 December 2025
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience at Vitruvian

I had an amazing experience at Vitruvian Dental Studio and couldn’t be happier with my results. My composite bonding looks incredible—natural, precise, and exactly what I was hoping for.

A huge thank you to the whole team for being so welcoming and professional, and a special thanks to Olivia and Dr Katy Nolan for their care, attention to detail, and expertise. They made the entire process comfortable and reassuring from start to finish.

I would highly recommend Vitruvian Dental Studio to anyone considering cosmetic dental work.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

I cant speak highly enough of vitruvian…

I cant speak highly enough of vitruvian dental studio at barnsley. From start to finish the process as been smooth. They have made me feel welcome and the staff make you feel comfortable. Josh who has done my denture has been a top guy talking me through the process and is fantastic at what he does. Really good price compared to other dental studios. I will definitely be using these again with any dental things that I need doing.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

I want to leave 0 stars but it won’t…

I want to leave 0 stars but it won’t let me . What an absolute joke this surgery is !!! Got our money and all they do is mess you around!!! We booked in to Barnsley for our grand daughter’s treatment with Majhid and have been treated disgusting from day 1 . Cancelled appointments, left sat waiting for long periods just to name a few . Was told we had to go to Leeds for treatment as the dentist no longer worked at Barnsley . We refused as it’s too far away . I was assured by Jake that this was not the case and we were indeed remaining at Barnsley and an appointment had been made for us . I then received 3 text messages informing me we were going to Leeds!!! I tried ringing Jake but no answer . Spoke to someone at Leeds and was told he was in a meeting . Rang back later and was told he wasn’t in that day!!!! Total lies from everyone . We paid £3500 for treatment which isn’t completed . How can you treat people like this . It’s absolutely disgusting . I won’t be removing my review this time either !!!

4 December 2025
Unprompted review

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