Initial survey and pricing, no fuss down to earth, no weasel words first class The follow through no pressure selling excellent Michael who did the installation also, very professional So far v... See more
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Review summary
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Stairlift was installed very quickly by fitter and no mess. The whole process from purchasing the product to payment and fitting went very smoothly. All relative information was emailed to me promptl... See more
Company replied
We had a lovely, friendly and professional surveyor come out to quote for our stairlift. Mark Harty could not have been more professional. After we decided to go ahead with the stairlift, it was fi... See more
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You are never quite sure after installation if all the promises that are made at sale are going to turn out to be accurate. Well, today we had he attendance of Richard to correct a minor fault in one... See more
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Company details
About Halton Stairlifts
Written by the company
Welcome to
Halton Stairlifts
Established in 2007, our team at Halton Stairlifts is a family-owned company specialising in installing new, used, and reconditioned stairlifts across the UK. Our focus is making daily life more accessible for those with mobility issues.
If you have a disability or find climbing your stairs difficult, at Halton Stairlifts, we provide affordable, convenient solutions to help you regain independence within your home. Our selection of stylish and comfortable stairlifts are simple to operate and cater to straight, curved and hinged rail stairlifts. Our team will ensure that your stairlift will be operational within two hours, providing you with a quick and seamless installation process.
In addition to prioritising a smooth installation procedure without any unsightly modifications or damages, we offer next-day delivery whilst guaranteeing minimal disruption to your home.
As a family-owned stairlift company, we take pride in offering an unbiased recommendation tailored to your home and matching your budget with a free home survey. Here we can provide the exact stairlift that is right for your home.
If you are worried about aesthetics, fear not as we offer Premium Colour Upgrades with eight modern contemporary options, allowing you to seamlessly integrate your stairlift into your home’s existing décor.
Contact our team today for a straightforward, no-obligation quote. Experience the ease of mobility within your home with our reliable and efficient stairlift solutions.
Contact our team today for a straightforward, no-obligation quote.
Experience the ease of mobility within your home with our reliable and efficient stairlift solutions.
Contact info
17 Montague Road, WA8 8FZ, Cheshire, United Kingdom
- 0800 644 7766
- haltonstairliftsltd@gmail.com
- www.haltonstairlifts.co.uk
4.8
Excellent
566 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 24 hours
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The beginning to end of the process…
The beginning to end of the process went extremely smoothly no negatives . Martin the engineer was excellent he installed the stairlift in an efficient manner and answered my questions very clearly
5 June 2026
Unprompted review
Reply from Halton Stairlifts
Hi David, the pleasure was ours! We appreciate you taking the time to leave this review. We will extend your kind words across to our team.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
A truly exceptional engineer.
A truly exceptional engineer.
Friendly and efficient.
5 June 2026
Unprompted review
Reply from Halton Stairlifts
Hi Denise, thank you for this review. It is greatly appreciated. We are happy to have helped.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Halton Stairlifts
They are a great company and I always get great service from them. They do their job thoroughly and answer their phones quickly
3 June 2026
Unprompted review
Reply from Halton Stairlifts
Hi Carol, thank you for taking the time to write a review, it was so lovely to read your positive comments.
We're pleased to hear that the engineer who attended was polite and efficient.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Very nice lad thst came very polite and…
Very nice lad thst came very polite and told us what to do for everything . Quick and efficient a credit to your lovely company on first rep to installation oayment and any queries thank you so much Pam johnson
22 May 2026
Unprompted review
Reply from Halton Stairlifts
Hi,
Thank you for taking the time to write such a wonderful review. Your kind feedback will be passed on to their manager, and praise will be justly awarded.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
I definitely recommend Halton…
I definitely recommend Halton Stairlifts. From phoning for an appointment to Mike arriving to measure up to Cane fitting the stairlift everything ran smoothly.
Two nice guys, both explained the procedure and answered any questions I had
28 May 2026
Unprompted review
Reply from Halton Stairlifts
Hi Jean, thank you so much for leaving this review. We are happy to have helped and will pass along your kind words.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Stairlift made for mum to give her independence
I had a stairlift made for my mum so she can remain independent in her home , the engineer called James fitted it. He was excellent and made sure mum could go up and down on the lift and I have checked with her today and she is really pleased. This staircase was challenging as it’s steep and narrow as the house dates back to 1850 , Halton stairlifts made a stairlift that fits perfectly
19 May 2026
Unprompted review
Reply from Halton Stairlifts
Hello Angela,
Thank you for your 5-star review!
We're proud of our friendly, professional approach to customer service, so it's great to hear that this was reflected in your experience.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Doing this review on behalf of my…
Doing this review on behalf of my parents who have had a Halton Stairlift fitted.
Anthony the guy who fitted it was very professional and got to work straight away .
Once fitted he showed us how to use it correctly and was very patient with my elderly mom , showing and explaining everything too her and making sure she understood before he left .
Very pleased with the service.
Would recommend
27 May 2026
Unprompted review
Reply from Halton Stairlifts
Hi Julie, the pleasure was ours! We appreciate you taking the team to leave this review. We will extend your kind words across to our team.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Richard Frost
Richard Frost, the service engineer, was very polite and friendly. When we asked questions he answered fully and clearly. We are very pleased with the work he did. He definitely deserves 5 stars.
22 May 2026
Unprompted review
Reply from Halton Stairlifts
Hi Sue, thank you for taking the time to write a review, it was so lovely to read your positive comments.
We're pleased to hear that the engineer who attended was polite and efficient.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
On time very tidy and polite and…
On time very tidy and polite and helpful fantastic job well done 10/10 Thank you
21 May 2026
Unprompted review
Reply from Halton Stairlifts
Hi Yorkie,
Thank you for taking the time to write such a wonderful review. Your kind feedback will be passed on to their manager, and praise will be justly awarded.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Amazing service
Amazing service. Phoned for urgent help and repair carried out in under 2 hours. Thanks so much. Definitely recommend. 👌
21 May 2026
Unprompted review
Reply from Halton Stairlifts
Hi Tim, thank you for this review. It is greatly appreciated. We are happy to have helped.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Fast efficient service
I only implemented the sale on 18th May
They out on that day measured up and the urgency of the stairlift was evident and it was fitted two days later yesterday the fitter was friendly quick and efficient very impressed with the whole process from start to finish highly recommend
20 May 2026
Unprompted review
Reply from Halton Stairlifts
Hello Michael,
Thank you for your 5-star review!
We're proud of our friendly, professional approach to customer service, so it's great to hear that this was reflected in your experience.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
We called Halton Stairlifts yesterday…
We called Halton Stairlifts yesterday 19/05/26 with a minor problem, had a call same day from Halton’s confirming that an engineer would be with us today 20/05/26. We said we have an appointment at 11:50, Halton messaged back to say engineer would be with us between 09:00 and 11:00, Richard the engineer arrived at 10:00, fixed the problem cleaned up and was gone by 11:00, you can’t have better than that. Thank you Halton lifts
20 May 2026
Unprompted review
Reply from Halton Stairlifts
Hi Glyn, thank you for taking the time to write a review, it was so lovely to read your positive comments.
We're pleased to hear that the engineer who attended was polite and efficient.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Well done Martin
Martin did a brilliant job and he didn't even stop for a tea break!! He worked extremely hard, he was friendly and seemed knowledgeable in the installation of the stairlift.
16 May 2026
Unprompted review
Reply from Halton Stairlifts
Hi Maurice, the pleasure was ours! We appreciate you taking the time to leave this review. We will extend your kind words across to our team.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Reply from Halton Stairlifts
Hi David, thank you so much for leaving this review. We are happy to have helped and will pass along your kind words.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Great work done by engineer was helpful…
Great work done by engineer was helpful in explaining the stairlift how to operate.He made sure how we use it he supervised as operated very pleased the engineer
14 May 2026
Unprompted review
Reply from Halton Stairlifts
Hi Yunus, thank you for taking the time to write a review, it was so lovely to read your positive comments.
We're pleased to hear that the engineer who attended was polite and efficient.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Excellent service from start to finish
Excellent service from start to finish. Really happy with the product purchased and all interaction from the surveyor to the fitting engineer. Would highly recommend this company. 7 days from start to finish and all at our convenience. No hassle at all
14 May 2026
Unprompted review
Reply from Halton Stairlifts
Hi Emma, thank you for taking the time to write a review, it was so lovely to read your positive comments.
We're pleased to hear that the engineer who attended was polite and efficient.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
first class experience
From the salesman to Pete Holton who fit our stairlift today I can highly recommend this company. Great communication. Installation was just how we wanted it and the demonstration was easy to follow. Would definitely recommend.
12 May 2026
Unprompted review
Reply from Halton Stairlifts
Hello Shirley,
Thank you for your 5-star review!
We're proud of our friendly, professional approach to customer service, so it's great to hear that this was reflected in your experience.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
Our experience with Halton Stairlifts hassle free!
Our experience with Halton Stairlifts was amazing, installation was smooth and hassle free. Kane was a delight to talk to, we felt comfortable to welcome him into our home. His knowledge was impeccable, credit to your company!
11 May 2026
Unprompted review
Reply from Halton Stairlifts
Hi Sarah,
Thank you for taking the time to write such a wonderful review. Your kind feedback will be passed on to their manager, and praise will be justly awarded.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
I can not recommend Halton stairlifts…
I can not recommend Halton stairlifts as the paint on the arm rests is peeling off and looks awful it makes our hallway look drab everyone makes a comment about the poor quality of the stairlift
11 May 2026
Unprompted review
Reply from Halton Stairlifts
Dear Mr Pritchard
Thank you for taking the time to leave us your review, we welcome all feedback positive or negative.
I have passed this across to our engineering department, which they have now made an appointment to replace the affected parts.
We did have a small number of affected parts due to a supply issue with our paint supplier.
We would welcome you to re-asses the star rating as we have no record of your complaint be reported to our customer service team.
Kind Regards
Halton Stairlifts Customer Care.
No heavy sell just explanation of…
No heavy sell just explanation of options. Competitive price. Went for reconditioned stair lift system which was expertly fitted by Martin with millimeters to spare on a tight curved staircase. Easy experience for excellent service from start to install.
8 May 2026
Unprompted review
Reply from Halton Stairlifts
Hello Philippa,
Thank you for your 5-star review!
We're proud of our friendly, professional approach to customer service, so it's great to hear that this was reflected in your experience.
If you have any questions or we can be of assistance, please don’t hesitate to contact our friendly team.
Halton Stairlifts Customer Care
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