Halo Holidays Reviews 

4,659
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 446 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and accommodating when organizing complex travel arrangements and finding affordable flights. People note that the booking process is extremely smooth, efficient, and entirely stress-free from the initial stage to the finish. Some reviewers were not happy with the lack of communication and poor customer support when trying to resolve complaints or get necessary assistance after completing the booking. A few consumers also mentioned encountering unexpected changes or difficulties regarding their travel details without receiving prior notification or proper guidance.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, patience, and... See more

Service

Consumers find service to be exceptionally reliable, praising staff members for providing smooth and... See more

Holidays

Customers consistently note positive experiences with holidays, praising the smooth booking processes,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting smooth transactions and excellent... See more

Customer service

People report positive experiences with customer service, noting that agents are very patient, accommodating,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ella Adams has always been extremely helpful and supportive especially to us, senior citizens. We have been booking our flights with halo Philippines for at least 4 years now and Ella has been helping... See more

Rated 5 out of 5 stars

Finding a return flight home was becoming a massive headache until Halo Travels reached out. Working with Liza Mendoza was an absolute breeze! She was patient, clear, and answered all of my queries. I... See more

Rated 5 out of 5 stars

Shaun at Halo flights arranged our trip to Japan initially for April. Unfortunately the Middle East conflict made the trip unviable. Since then he has gone out of his way to reschedule everything for... See more

Rated 5 out of 5 stars

The gentleman that looked after me, Mason was amazing all the way through. Ensured all details were correct and managed all the times for transfers via bullet train and hotel. Everything was well expl... See more


Company details

  1. Travel Agency

About Halo Holidays

Written by the company

Halo Travels & Tours

Your Award-Winning Travel Partner

Book with Confidence with a British Travel Award Winner

Halo Holidays is a leading travel agency in the United Kingdom, and we're proud to announce that we've been awarded Gold in the British Travel Awards 2024! This prestigious award recognizes our commitment to providing exceptional travel experiences and outstanding customer service. So, whether you're dreaming of a relaxing beach getaway, an exciting city break, or an unforgettable adventure, you can book with confidence knowing you're in expert hands.

Your Holiday, Our Passion

Established in 2018, Halo Holidays specializes in crafting the perfect holidays with amazing deals, from budget-friendly flights and tailor-made travel packages to luxurious business class escapes. We're dedicated to providing you with the best travel experience possible, with a focus on personalized service and unbeatable prices.

Why Choose Halo Holidays?

  • ATOL Protected: Your holiday investment is safe and secure with our ATOL protection.
  • Expert Travel Consultants: Our team of qualified and experienced travel consultants is here for you every step of the way, from planning and booking to providing 24/7 support throughout your trip.
  • Tailor-Made Holidays: We specialize in creating bespoke holiday packages to over 300 destinations worldwide, ensuring your trip perfectly matches your interests and budget.
  • Affordable Travel Options: We offer a range of options to suit all budgets, from cheap flight deals to luxurious travel packages.
  • Personalized Service: We value each and every one of our clients and strive to provide personalized service that exceeds expectations.
  • Your Satisfaction is Our Priority: We're committed to ensuring you have a stress-free and enjoyable holiday, taking care of every detail so you can focus on making memories.

Plan Your Next Adventure with Halo

From stunning beach destinations to bustling city breaks, Halo Holidays has it all. Let us be your trusted travel partner and help you create the holiday of a lifetime. Contact us today and start planning your next adventure!

Last Minute Deals

All Inclusive Holidays

All Destinations

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(4,659)

437 reviews in the last 12 months

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Rated 5 out of 5 stars

Hi,kathleen sorrt out my second tiket,i…

Hi,kathleen sort out my second ticket,i worried so much with this conflict coz im flying qatar airline,but your staff Kathleen took my worries 1000%away,shes very patient and helpful sorting my new ticket. God bless,i will be forever loyal to your agency because of kathleen🥰

19 March 2026
Unprompted review
Rated 5 out of 5 stars

An update on my experience

I would like to give a big shout out to Eric Gracia, for his time, patience and the effort he has made to construct the perfect holiday for my family and I. He has managed to get us a fantastic holiday to South Korea and Japan for a big birthday 🎈🎂 of mine this year and I'm very grateful to him, we will make lots of lovely memories. Thank you Eric 😊

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Ella Adams was very helpful

Ella Adams was very helpful, making sure I get my cheapest deal when securing ticket.she was doing her extra mile for customer. I highly recommend Ella Adams for her excellent customer service.

11 March 2026
Rated 5 out of 5 stars

"I had a great experience with ELA…

"I had a great experience with ELA ADAMS. They made the booking process seamless and found a much better flight path than I could find online. They were very patient with my questions and provided all documents promptly. Highly recommend for stress-free travel!" Ever since she helps a lot…..

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Ella Adam’s assist me during this time…

Ella Adam’s assist me during this time again,, my flight been cancelled twice due to Middle East crisis.she was very helpful and attentive and make sure I can find another flight going back to u.k looking forward too see my girls soon.thank you Ella for being patience for me you did great .i will give you a 5 stars for your attention to detail. 😍

15 March 2026
Unprompted review
Rated 5 out of 5 stars

So glad I used Halo for this years trip…

So glad I used Halo for this years trip to the Philippines and grateful to Ms Liza Mendoza for facilitating my travel requirements. She has been so efficient and gave me the best option considering I have to change Airline due the recent flight concerns in the Middle East countries. Thank you Liza ‘till my next flight need. I will contact you again.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I want to give a 5 star to Kathleen…

I want to give a 5 star to Kathleen Gomez for helping me with my flight going Manila next week.
Im very stressed out because my 22nd flight this month via QA and PAL airlines got cancelled and i really need to go home for important matter. Kathleen immediately made action and find me cheaper flight going home for 2days as flights now rocketed because of this middle east issues.

Lucky with kathleen persistent of finding me a flight she successfully find me a flight one way going to Philippines with cheaper price. I was really thankful and greatful. I will recommend her to anyone as she always booked my flight going home and same as my parents. I am also grateful as shes managing my refund for my cancelled flight.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Halo travels & Tours UK for…

Thank you Halo travels & Tours UK for the smooth transaction specially To Ms. Brenda Lopez to helped us booked a flight always there if we need inquiries always ready to helped us. I will recommend for those need assistant to booka flight Halo Travels & Tours UK.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Halo Travels great help

Halo Travels & Tours Uk is very good. Mj, the travel agent who helped me was extremely professional, very friendly and very patient. I had problems with my first booking because of the problems in dubai. Mj made sure that i managed to re book another flight and advised me further. She gave me an exemplary help and guidance to make my flight smooth sailing. Thanks Mj.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Big thanks to Brenda for fast…

Big thanks to Brenda for fast responsive and easy to talked too.She handle the booking to get the plane ticket immediately. I really thankful for that. I highly recommend Halo Flight UK.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Vanessa Viloria Silva.

Vanessa Viloria Silva.
I would like to express my sincere appreciation to Vanessa Viloria Silva for the exceptional help she gave me with my flight booking. My journey involved several cancellations and rebookings, which was very stressful, but Vanessa remained patient, calm, and incredibly supportive throughout the whole process.

Her understanding and dedication truly stood out. She took the time to listen, carefully handle every change, and made sure everything was arranged properly until my booking was finally successful. What impressed me the most was her genuine willingness to help—she went beyond what was expected and showed real compassion and commitment to assisting people.

It’s rare to encounter someone who works with such patience, professionalism, and a sincere heart for helping others. Vanessa made a difficult situation much easier for me, and I am truly grateful for her effort and kindness.

Thank you, Vanessa, for going above and beyond. Your support is deeply appreciated.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Vanessa and the team helped us with our…

Vanessa and the team helped us with our booking and gives update in a timely manner whenever there are changes. I highly recommend Halo, even to my colleagues. Eversince I came to UK, I have availed their services and I can say the service they provide is excellent.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Big thanks to ms liza mendoza she…

Big thanks to ms liza mendoza she always fast responsive about all my queries and easy to talked too,when my booking not proceed for issuance she had a quick solution she handle the rebooking to get my plane ticket immediately i realy thankful for that kudos to you ms liza mendoza i highly recommended Halo flights UK.

7 March 2026
Rated 5 out of 5 stars

Halo Philippines helped us in our…

Halo Philippines helped us in our flight going back to UK. In this situation that there is ongoing problems in middle east, we dont want to risk to fly back to UK in that route. Halo kindly and patiently helped us, Kathleen was our agent, she searched the cheapest and safest available that she can find. Thank you so much for your help. Will surely book again.

4 March 2026
Rated 5 out of 5 stars

Excellent

Liza was very kind & understanding when finding the price & the right dates I was expected. She was so patient and I really appreciate her willingness to help me out for my convenience. I will be definitely recommending this company.

4 March 2026
Rated 5 out of 5 stars

Halo Travel & Tours UK

Halo Travel & Tours UK
Our advisor gave us some really helpful recommendations regarding tours for our trip to Thailand, Cambodia & Vietnam.
He also advised on some lovely places to stay all very close to trips that we were going on.
All advise given was excellent and very much appreciated.

1 March 2026
Unprompted review

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