Hallowood Furniture Reviews 

3,211
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, secure packaging, and solid, high-quality wooden furniture that matches the website descriptions perfectly. Many people also appreciate the friendly customer service team, straightforward assembly instructions, and overall smooth ordering process from start to finish. However, some reviewers noted occasional issues with delivery damages, minor manufacturing flaws, or unexpected color variations upon arrival. Some people were dissatisfied with difficulties getting prompt resolutions or dealing with support channels when trying to fix these problems. A few consumers also mentioned that assembly parts can sometimes be tricky or require extra effort.

What people talk about most

Product

Customers had positive experiences with product, noting that the furniture is very well made, solidly... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the items are well made,... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping, careful packaging, and helpful... See more

Service

Clients share satisfaction on service, frequently praising quick delivery, helpful communication, and... See more

Customer service

Users describe positive interactions with customer service, frequently praising helpful representatives who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased occasional/hall tables, there was a wide choice on the website, with excellent photographs and dimensions clearly marked. Fast delivery, all very well packaged with good instructions if so... See more

Rated 5 out of 5 stars

My Aston light oak telephone/plant table arrived on time and was packaged superbly. All assembly parts were there and each individually numbered. I must say the assembly instructions were the best I'v... See more

Rated 5 out of 5 stars

Purchased a Waverly Oak extending table and chairs. Delivery arrived as promised, great quality for the price paid. This is perfect for two of us but allows us plenty of scope to extend the table wh... See more

Rated 5 out of 5 stars

We ordered several pieces of the Wavereley Oak Range of furniture on a Sunday and it was all delivered 3 days later. There was minimal assembly and all looks very good. We had a couple of issues w... See more


Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Interior Designer
  5. Living Room Furniture Store
  6. Storage Facility

About Hallowood Furniture

Information provided by various external sources

1) Free UK Delivery Over £200*
2) 14 Day Money Back Guarantee*
3) High Quality Furniture – Made to last.
- Dovetail Joints
- Solid Construction
4) Practical Designs – designed for living
5) Fast Reliable Delivery - Usually delivered in 14 Days!
6) First Class Service – right to your door!
- Delivered by our own team where possible
7) Low Cost Credit Options available
8) Competitive Transparent Prices – no gimmicks
- Prices are regularly reviewed
9) Hassle Free Assembly Service Available.
- Premium delivery service
10) Click and Collect - at a time to suit you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(3,211)

99 reviews in the last 12 months

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Rated 4 out of 5 stars

Oak furniture order

We used to visit thr shoo in coventry city centre but it closed a few years ago
Recently found they are still selling online so made a purchase and picked up from their collection facility fairly easy to do but a little confusing at first as the website isnt tok clear on the ordering process and there arent really any contact details
I did try calling them to enquire but never got through to anyone

30 September 2026
Rated 4 out of 5 stars

Good CD storage

CD storage unit was as expected: well made and pretty sturdy (no rocking because of lose joints etc). There was a small amount of splintering where the shelf edges had been cut, but these are covered up with CDs, so, from the front, sides and back, all is well. Solid construction. Delivery was a little early (7am!), but I suppose there is little that can be done about that.

27 September 2026
Rated 5 out of 5 stars

Quality furniture that will last

I purchased occasional/hall tables, there was a wide choice on the website, with excellent photographs and dimensions clearly marked. Fast delivery, all very well packaged with good instructions if some assembly required. The furniture is very well made, with a beautiful finish. Delighted with my purchases, would buy again from this company

24 September 2026
Rated 5 out of 5 stars

Ordered 2 bedside cabinets

Ordered 2 bedside cabinets, unfortunately one got damaged in transit even though it was extremely well packaged.
Megan in the customer service department is amazing she arranged collection and a replacement sent out as soon as she could, keeping us informed every step.
The cabinet is well made and solid, will definitely be using them again

13 October 2026
Unprompted review
Rated 1 out of 5 stars

Flimsy unstable chairs, be careful!

Quality of the chairs on these dining let's aren't there. They're not very good at all, missing solder on one or the chairs main joints and we have to tighten them all every 1-2 days. Purchased via Amazon and neither Amazon or Hallowood can help apparently. Avoid at all costs.

4 October 2026
Unprompted review
Rated 1 out of 5 stars

Delivered my coffee table when looked…

Delivered my coffee table when looked after delivery it was chipped and dinted.i complained about this and was told I had to sort it out with amazon and delivery company.at 1st not helpful but then agreed to replace it so I would advice to look carefully .I would not use theese again

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Purchased a Waverly Oak extending table…

Purchased a Waverly Oak extending table and chairs. Delivery arrived as promised, great quality for the price paid. This is perfect for two of us but allows us plenty of scope to extend the table when we have guests. Easy to put together. Would definitely recommend this product.

29 September 2026
Unprompted review
Rated 4 out of 5 stars

The units are of high quality

The units are of high quality, the only disappointment I had was the depth on the top and sides is slightly narrower than the previous units bought from you several years ago, so they don’t line up completely straight. The correspondence with the company regarding the delivery options was both helpful and efficient. I would recommend this supplier to anyone who wishes to purchase quality cd and dvd units.

25 August 2026

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