Hartleys Homeware & Furniture Reviews 12,495

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and robust construction, often noting that items are exactly what they wanted and needed. The delivery service is frequently highlighted as prompt, speedy, and efficient, with many appreciating the quick arrival of their orders and good communication regarding shipping. Reviewers also find the prices very favorable and competitive, offering great value for money, and the overall service is described as excellent and hassle-free. However, some people were dissatisfied with damaged items upon arrival, missing fixings, or descriptions that did not accurately reflect the product's capacity. A few other people also felt that some products were not as sturdy as expected or had issues with return policies for items that didn't meet expectations.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the good quality, value, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising products as good quality, well-made, and... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

People report positive experiences with service, often describing it as excellent, fast, and sufficient.... See more

Price

Reviewers consistently highlight positive aspects of price, often describing products as great, reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Item arrived quickly, good quality product that was easy to put together although the instructions were somewhat sketchy according to hubby, but it was just what I wanted. So very happy

Rated 5 out of 5 stars

Prompt delivery, easy to put together and looks stylish, exactly the size I needed to store my shoes in a small corner. Managed to fit 11 pairs of my shoes in the 3 drawers (women’s size 6) 8 x summer... See more

Rated 5 out of 5 stars

Lp Storage unit came on time, matched identically with a unit i purchased 3 years ago this product is of a soiled construction not like similar products that may seem a bit cheaper but not as robust... See more

Rated 5 out of 5 stars

The size of the unit suited our requirements to a tee. The price of the unit was very favourable. The free delivery between 3 to 5 working days from receipt of order. The unit was actually delivered o... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Furniture Accessories Supplier
  5. Furniture Manufacturer
  6. Office Furniture Store

Written by the company

Hartleys offers a diverse range of homeware and furniture to help create your perfect home of office. Our range includes flat-pack cube storage units, kids bedroom furniture, folding tables, table legs, freestanding plant stands and room dividers. Our customer service team is available 7 days a week and we aim to respond to all enquiries within 24 hours. Contact us now via https://www.hartleysdirect.com/contact/


Contact info

  • Website Contact Form: https://www.hartleysdirect.com/contact/, Edison Way, Great Yarmouth, NR31 0NG, United Kingdom

  • www.hartleysdirect.com

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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Rated 3 out of 5 stars

Excellent table, lousy delivery

The table is excellent, great value and fast delivery. The problem is that the delivery driver ignored the large sign on my door saying "I'm home please knock loud" and just left the box on a patch of ground in the driveway that belongs to my neighbor instead of knocking and letting me get it.

My neighbor has serious mental health issues and reacts very badly to anything touching her property. The only reason I was able to get the box was because I heard the van drive off and it was too heavy for her to take off with easily. I shouldn't be put at risk of getting an ASBO just because a driver couldn't be arsed.

29 May 2026
Rated 5 out of 5 stars

Good size, and looks good

This screen arrived in good time. Well packed
It's a good size and colour is as stated. It's quite light weight which is good for me as to where I need it for, however it probably won't take any wear n tear as is could break easily. But for me it's ideal and I'm very happy

14 May 2026
Rated 5 out of 5 stars

Item arrived quickly

Item arrived quickly, good quality product that was easy to put together although the instructions were somewhat sketchy according to hubby, but it was just what I wanted.
So very happy

13 May 2026
Rated 5 out of 5 stars

Perfect

The table is perfect for my needs and I’m so glad it doesn’t fold up in half.
Delivery was prompt and hassle free.

10 May 2026
Rated 5 out of 5 stars

Excellent customer service

I bought 2 shelving units, unfortunately some parts were damaged, I spoke with Hartleys and they immediately sorted this for me. They arranged collection and replacement of the damaged parts. I had new units within 2 days. Excellent customer service

27 April 2026

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