Gym Direct Reviews 

2,782
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Fist of all the delivery was so late like a week then the top it off they sent out the wrong product now they said to me it was going to be sent out again the next day and it didn’t I am still waiting... See more

Rated 5 out of 5 stars

Just had the HARISON Discover B11Eco Home Upright Exercise Bike delivered, easy to assemble, great machine. I have had many items from Gym Direct over the years, from Barbells, olympic plates and r... See more

Rated 5 out of 5 stars

I ordered several things through gym direct, including weight bumber plates, a full dumbell set, bar bell and a functional smith machine. All the gear is better than expected, the service was awesome... See more

Rated 3 out of 5 stars

Order my product Half Rack Assault Rack around early April so Ashley has been following up with me by email. Hopefully, the product will arrive this month as I can see many reviews point out Gym Dire... See more

Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Sporting Goods Store
  4. Weightlifting Area

Information provided by various external sources

Gym Direct is one of Australia’s leading providers for quality gym and fitness equipment. Established in 2007, Gym Direct has grown nation-wide and is best known for their competitive prices and large range of premium products. Our gym equipment is available for pick up directly from our Taren Point warehouse, alternatively we offer various delivery options straight to your door. We are always sourcing new products and we house many exclusive gym & fitness products that are only available at Gym Direct, so make sure to check out our website! For any questions call us on 1300 488 866 or email us: sales@gymdirect.com.au


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(2,782)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, arrived so quickly. I bought the wall mounted single cable machine and for the price it performs very well, its not commercial grade but its more than enough for my PT studio.

Customer phone service was also very good. I will buy more in the near future.

30 January 2022
Unprompted review
Rated 5 out of 5 stars

Service Super⭐s

The team at gym direct are always so helpful and very informative!!
Any concerns or enquiries we may have towards products, quality, delivery etc they have the A+ of service

Will be a long serving customer!!!

26 November 2021
Unprompted review
Rated 5 out of 5 stars

Gym Direct rock

Great range, prices & customer service. Quick & friendly delivery. Have used these guys three times now & always pleased with my purchases.

1 November 2021
Rated 3 out of 5 stars

Disappointed.

It's difficult to give a review because I still don't have the cable machine attachments I ordered. I ordered on the 25th September and of the 16th October I still don't have it. Chris from Gym Direct has tried to expedite delivery but still nothing after 2 dates were given.
It wouldn't be such an issue had the cable machine itself not been delivered in 4 days from S.A. and another attachment purchased from another company also was delivered in 4 business days.
I realise it's not Gym Directs fault but the fact is I purchased from them. I still can't do all the things I want on the cable machine until the rope and straight bar arrive.
I will try the couriers directly .

16 October 2021
Unprompted review
Rated 5 out of 5 stars

Great work at a terrible time

Thanks so much to the team for making lockdown more bearable with their intensely hard work. Right at the beginning of lockdown I like everyone else in the state ordered gym equipment. Your team worked tirelessly to get the deliveries out.

5 October 2021
Unprompted review
Rated 5 out of 5 stars

Good quality

Good quality for its price. Easy to navigate and convenient to check if any item is in stock, pre-order or out of stock. Delivery delays due to the situation, which is understandable.

10 September 2021
Unprompted review
Rated 5 out of 5 stars

Great bar

This pulldown bar is really solid and will last a lifetime if looked after. I highly recommend it if you are setting up a home gym like I have.

2 September 2021
Unprompted review

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