Lifespan Fitness Reviews 2,500

TrustScore 4.5 out of 5

4.6

Sports


Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

I chose pick up, however I had a contractor collect for me as I’m 2hrs away and was struggling to get there before Xmas. Delivery was a fraction of the price they offered which was much nicer on the pocket! I understand why their price for it was high though.

Rated 1 out of 5 stars

The delivery was so bad n I had paid express post. Joann kept us on a string about ensuring someone was there to help them offload package which never was told to us we had said no one to help we are two people liviving in the units and both 80 years old. Found out at 5:15 that courier had just left depot to deliver n told he wud be there in an hour. The courier carried the box by himself with no problem after being told it wud be on 11:30 delivery. Joann cud have been truthful n not worry the whole day about having someone to help. Mercedes moraA

Rated 5 out of 5 stars

Lifespan were so efficient at parcel pickup. Great organising, there was someone to my car straight away easy to park and friendly customer service

Rated 5 out of 5 stars

Cannot say enough great things about the recumbent bike. It has allowed my teen daughter to exercise safely with a heart condition. Also motivates me to exercise because it's so much fun!!! The seat is a game changer. Great for everyone!


Company details

  1. Sports

Written by the company

We sell a range of Fitness Equipment like Treadmills, Spin Bikes, Exercise Bikes, Cross Trainers, Rowing Machines, Home Gyms, Weights all on display, and on sale at unbeatable prices.

Contact info


Rated 5 out of 5 stars
Verified

I chose pick up

I chose pick up, however I had a contractor collect for me as I’m 2hrs away and was struggling to get there before Xmas. Delivery was a fraction of the price they offered which was much nicer on the pocket! I understand why their price for it was high though.

Date of experience: 26 December 2024

Rated 1 out of 5 stars
Verified

Delivery service disasterThe delivery was so bad

The delivery was so bad n I had paid express post. Joann kept us on a string about ensuring someone was there to help them offload package which never was told to us we had said no one to help we are two people liviving in the units and both 80 years old. Found out at 5:15 that courier had just left depot to deliver n told he wud be there in an hour. The courier carried the box by himself with no problem after being told it wud be on 11:30 delivery. Joann cud have been truthful n not worry the whole day about having someone to help. Mercedes moraA

Date of experience: 19 December 2024

Rated 5 out of 5 stars
Verified

Well organised

Lifespan were so efficient at parcel pickup. Great organising, there was someone to my car straight away easy to park and friendly customer service

Date of experience: 11 December 2024

Rated 3 out of 5 stars
Verified

Bike cover is too big for the bike

Bike cover is too big for the bike, does not sit nicely/snuggly and is not shaped like the pictures. Plus delivery took a while and they did not leave the parcel - had to go to post office to collect - so annoying. a sheet would do the same job.

Date of experience: 15 December 2024

Rated 4 out of 5 stars
Verified

Great for the home gym

So glad I found this pump set, perfect for the home gym. The foam bar is soft on the neck & comfortable to grip.
Packaging was not suitable to hold 25kg weights & the box fell apart during transport. Fortunately no pieces were missing.
Very happy with the product.

Date of experience: 04 December 2024

Rated 5 out of 5 stars
Verified

Love my new reformer

Love my new reformer, excellent quality, well packaged for safe transportation. quick and friendly customer service . Good price.

Date of experience: 06 December 2024

Rated 5 out of 5 stars
Verified

Recumbent bike is AMAZING

Cannot say enough great things about the recumbent bike. It has allowed my teen daughter to exercise safely with a heart condition. Also motivates me to exercise because it's so much fun!!! The seat is a game changer. Great for everyone!

Date of experience: 18 November 2024

Rated 2 out of 5 stars

4 month wait and not even a sorry

I purchased a row machine and a SS3 multi gym. The items are OK but the weight times and lack of srlervuce. Do yourself a favour and use another brand. There customer service is absolute rubbish. If you like spending near 2000 dollars and waiting almost half a year for your products to arrive. Woth not even a sorry or thank you this place is for you. Other wise stear clear

Date of experience: 31 July 2024

Lifespan Fitness logo

Reply from Lifespan Fitness

Hello Andrew,

We appreciate the feedback and sorry to hear about this experience. Normally, for orders that are out of stock, we would notify customers immediately of its status and when we the estimated availability would be. In the event that the availability of the item gets further delayed, we will provide additional updates and will review for compensation upon request. Happy to check on this further for you if you can respond to the message we sent.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people write reviews about real companies.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look