Gusti Leder Reviews 

1,594
•
TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

The packaging should be better than that at least put them in box or cover it with paper so it looks good The packaging was very disappointed

Company replied

Rated 5 out of 5 stars

The "Fedra" is masterfully sewn. No loose treads. I particularly love the belt buckle. The paper seems cotton based, and about 150-200GSM and fantastic for fountain pens and mixed media. It is definit... See more

Company replied

Rated 5 out of 5 stars

I haven't received my order yet but I must say i'm already impressed with their customer services particularly Sara. The shoe sizes can be very tricky if you are used to UK chat sizing I initially ord... See more

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Rated 5 out of 5 stars

I've just move to Germany for almost 4 years and my husband introduced me Gusti Tasche products. First, he bought me 2 bags and I loved them very much. Then, I started to do shopping myself from G... See more

Company replied

Company details

  1. Bag Shop
  2. also in
  3. Leather Goods Supplier

Written by the company

Wir sind Gusti Leder, ein deutsches Unternehmen mit Sitz in Rostock, das sich seit über einem Jahrzehnt auf die Herstellung hochwertiger Ledertaschen, Rucksäcke, Geldbörsen und Accessoires spezialisiert hat. Als Marktführer für nachhaltige Lederwaren verbinden wir traditionelle Handwerkskunst mit modernem Design und fairem Handel. Unsere Produkte sind mehr als nur Begleiter – sie sind Ausdruck Deiner Persönlichkeit. Ob im Alltag, auf Reisen oder im Büro: Eine Tasche von Gusti Leder steht für Langlebigkeit, Qualität und Stilbewusstsein. Jedes Produkt wird aus echtem Leder gefertigt, das je nach Linie mit verschiedenen, teils nachhaltigen Gerbmethoden behandelt wird, um seine natürliche Schönheit zu bewahren. Mit der Zeit entwickelt das Leder eine individuelle Patina und erzählt Deine persönliche Geschichte. In unseren Linien Gusti Leder nature und Gusti Leder studio findest Du sowohl handgefertigte Vintage-Modelle als auch moderne Business-Designs. Mit unserer Gravur-Option kannst Du Dein Produkt personalisieren – mit Initialen, Symbolen oder einer besonderen Botschaft. So wird aus jeder Tasche ein echtes Unikat. Weil uns Nachhaltigkeit und Langlebigkeit wichtig sind, bieten wir einen Reparaturservice an. Sollte Dein Lieblingsstück mit der Zeit Gebrauchsspuren zeigen, reparieren wir es für Dich – damit es Dich noch viele Jahre begleitet. Jedes Produkt von Gusti Leder steht für verantwortungsbewussten Konsum und ehrliche Werte – für Menschen, die Qualität schätzen, Geschichten lieben und ihre Accessoires nicht einfach besitzen, sondern erleben möchten.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 94% of negative reviews

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4.5

All reviews

(1,594)

1,228 reviews in the last 12 months

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Rated 5 out of 5 stars

Really nice leather products

Really nice leather products! I have a backpack and a wallet from Gusti and I love both, but they need to be treated, so I brought the treatment also from Gusti and works wonders!

7 October 2025
Unprompted review
Rated 1 out of 5 stars

LOW QUALITY (Zipper broke in less than a minth)

I bought a Regina Saddle Bag for my bike and, less than a month after use, the zipper was ripped! I contacted Gusti Leder and they told me that the zipper is NOT covered in the guarentee and that if I want to fix it, I should pay for the repair. The original bag broke in LESS than a month and it was definately not worth spneding more money on such a LOW QUALITY product.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Went to their store yesterday

Went to their store yesterday, and it ended up with me buying two beautiful suede bags! I have their products at home already, and what I like about them is that they fit everything. Such good, affordable prices and so many nice designs. The staff was really friendly, too!

2 September 2025
Unprompted review
Gusti Leder logo

Reply from Gusti Leder

Hi Julia, thank you very much that you shared your feedback here :-) Will pass this feedback to our stores team. Enjoy your lovely bags.

Best regards
your Gusti Team :)

Rated 5 out of 5 stars

Great bag and service

The bag is great, especially considering the price.

However, the strap was missing. I sent them an email. They responded after only a couple of hours, and the next day they shipped the missing strap.

I can't believe all the bad reviews saying the service is bad. The service is superb!

28 July 2025
Unprompted review
Gusti Leder logo

Reply from Gusti Leder

Hi Jesper, Thank you very much for taking the time to write this review. We hope you enjoy your product :-)

Rated 1 out of 5 stars

Very bad quality, even worse customer care

Gusti Leder makes beautiful products, but the quality and the service are very, very, very bad.

I bought an 80$ leather backpack called 'Bobbie 15' earlier this year. After 20 days of use, the bottom tore apart. I had only used the backpack for stuff Gusti refers to on their website: a macbook, some papers, a water bottle.

When I got to their customer service, they sent me this unbelievable answer: 'Our Repair Team has studied the pictures you sent us and concludes a dog has destroyed your backpack. Therefore we offer no service.'.

Can you believe? We don't have a dog. What a shame.

Never again! Worst service ever, very bad quality. Don't go there.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

I have had a very good experience with…

I have had a very good experience with Gusti Leather. My girlfriend has bought things from them before too. This time I didn't receive the parcel, but when I wrote to them they promptly apologized and resent it, and I had it a few days later. And the notebook is very beautiful.

2 February 2025
Unprompted review
Rated 5 out of 5 stars

Handlebar Grips

Clear website, fair price.
Product delivered quickly and in high quality.
I bought handlebar grips that have a good feel and were easy to install.

28 August 2024
Unprompted review
Rated 1 out of 5 stars

Bag fell apart

Had a bag for just over a year with minimal use and today the straps snapped off as they’ve use poor quality metal attachers which I pointed out when I received the bag and was assured there would be no problem. I also received a completely different colour bag from the one advertised and the writing I paid extra for was faded and not uniform. Do not waste your money, I’ve had bags from primark that lasted longer.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Yes.

I recommend. Good quality products. Trustworthy company.

16 November 2023
Unprompted review
Rated 1 out of 5 stars

refused to refund my money within the legal 14 days for a broken product

i bought a backpack in september, in berlin, in the official store, the next day i was going to switzerland and it broke at the seam because it was very bad made, i contacted them in the first 14 days and they refused to give me my money back, they denied me the return of the product when it is totally illegal and in their own web they say that you can return it in 14 days for any reason, I have been trying for months to claim in European organizations and in my country in the consumer office but they do nothing, it is a pitiful store, do not ever buy here, the products may seem good for being leather, but they are poorly constructed, it is a shameful company, mistreats the customer, I will not buy again ever in your store.

1 September 2023
Rated 4 out of 5 stars

Impressed with the quality

Ordered a bag from here and was very impressed. Quality is fantastic, the engraving looked cute and the order even came in a little dust bag, which I didn’t expect for the price. Shipping was super fast too and I like how transparent the company is with production and pricing. Would order here again.

30 October 2023
Unprompted review
Rated 5 out of 5 stars

My take is that they are very good at what they do

I bought 3 products from them: a tobacco pouch, a backpack and a belt pouch. 3 great products for quality build and craftmanship. Very pleasant to the eye as well. I think they deserve 5 stars considering that prices are not cheap but not that high either. So all in all very good value for money.

25 January 2023
Unprompted review
Rated 1 out of 5 stars

Regret

After much consideration, I decided to buy a bag as a gift from Gusti Leder, I'm very disappointed with the choice I've made. First of all, I've waited two weeks for the item to arrived, whereas on the website it stated that 2-5 working days. And then the bag came with no engraving, when I wrote to the customer service for a solution of either refund the money of engraving or I return the bag for engraving, she then said that the engraving is free which is not, I have to screenshot the cost from their website to show her that I have paid extra for it. And even that's their fault, you still have to pay for the postage of returning the item? It was a really bad experience shopping with them. I should have read the review before buying from them.

12 April 2023
Unprompted review

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