Best showroom, open until late in the evening, which is very convenient. They also had the best price for the same product—we checked several other places. We called them for clarification before ma... See more
Company replied
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See what reviewers are saying
Through a mix up, I received the a color flooring I didn’t want. I called to ask if I could return it and they said yes, but I would have to find a shipping company and pay for the return. Sounds reas... See more
Company replied
I ordered a rug with car lanes for my nephew's fourth birthday, and he loved it. Very colorful and perfect for his new room. The delivery was swift, the prices were more than fair, and I would absol... See more
Company replied
They have easy ordering, delivery and showrooms. Will definitely use them again.
Company details
Written by the company
Gulvlageret.dk vi leverer alle former for gulvbelægning, hvor der ikke er gået på kompromis med kvalitet. Trægulve, laminat, linoleum, akustikgulve, tæpper og boligvinyl af den bedste kvalitet til markedets skarpeste priser. Du kan altid besøge vores showrooms i København, Odense, Århus, Aalborg, Esbjerg og Næstved. Vi holder åbent alle ugens dage. Udover gulve har vi også et stort udvalg af møbler og køkkener.
Contact info
Mileparken 18, 2740, Skovlunde, Denmark
- 44926060
- info@gulvlageret.dk
- www.gulvlageret.dk
4.3
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 month
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God information vedr produkt samt…
God information vedr produkt samt levering. Virkelig god vare ….👍
14 May 2023
Reply from Gulvlageret.dk
Hej Gitte
Mange tak for den fine anmeldelse!
Venligst Paw - Gulvlageret.dk
God service.
3 May 2023
Reply from Gulvlageret.dk
Hej Katalin
Mange tak for anmeldelsen!
Venligst Paw - Gulvlageret.dk
Everythink was perfekt
14 May 2023
Reply from Gulvlageret.dk
Hi Irma
Thank you for your perfect review, we really appreciate it!
Best Regards Paw - Gulvlageret.dk
Fin FIn sevice
8 May 2023
Reply from Gulvlageret.dk
Hej Christian
Mange tak for anmeldelsen!
Venligst Paw - Gulvlageret.dk
Super hurtig ekspedition
20 April 2023
Reply from Gulvlageret.dk
Hej Thomas
Tak for den fine anmeldelse!
Venligst Paw - Gulvlageret.dk
DONT DO BUSINESS WITH THEM
**Update** - After multiple follow ups with them. The package was "somehow" mysteriously found to be with the freight company and was delivered on 19th April at 1530 cet. Had wasted 2 days of my time with them.
Worst company to do business with. I ordered a floor material from them last week. I received the tracking information on Monday that the order has already been shipped. When I checked with the tracking number, the shipping company, for 2 days, has no idea where the package is. I called this company yesterday and after few follow ups they said the package would be delivered the next day (that is today) morning. It is now 1400 hours, I dont have the status of the shipment. I am not even sure if they are telling the truth and just lying to their customers. I would have given zero star if there is an option. I paid for handyman for 2 days just to waste their time waiting for the package. DONT ORDER FROM THEM. Not worth spending 400 DKK on shipment when they cant even simply follow the standard shipping process.
19 April 2023
Unprompted review
Reply from Gulvlageret.dk
Hi Rajkumar
I can see you've ordered on april 13th in the evening, it was sent on april 17th. Unfortunately your order got lost at Danske Fragtmænds A/S stock for one day.
From order to delivery was 4 workdays, including the one day delay.
Im very sorry you feel like wasting 2 days.
Best regards Paw - Gulvlageret.dk
Sold me a defective carpet
Sold me a defective carpet. I wrote here. They finally answered my emails after. They asked me all sorts of questions and had me fill out forms. Promised me to come back to me at the beginning of March. Disappeared again forever. Thank you for the wonderful customer service. If you don't want to compensate me for selling defective products at least don't ask me to send documentation 3 different times ask me the same questions and waste my time.
16 April 2023
Unprompted review
Reply from Gulvlageret.dk
Hi Patrik
I apologise for the way to long respond!
I understand that you have finally made an agreement with one of my colleagues about an appropriate compensation. I hope it leaves you with an overall better experience after all.
Best regards
Paw - Gulvlageret.dk
Leveringstiden var alt for lang
29 March 2023
Reply from Gulvlageret.dk
Hej Helle
Tak for anmeldelsen!
Jeg kan se at der desværre har være en udfordring med levering af din ordre, så vi desværre ikke har været i stand til at levere indenfor de forventede 3-5 hverdage, jeg skal derfor beklage at vi først kunne afsende din ordre efter 8 dage.
Bedste hilsner
Paw - Gulvlageret.dk
Reply from Gulvlageret.dk
Hi Ambain
I sorry you are not happy this time, delivery is allways by the sidewalk. but thanks for your review after all.
Best regards - Paw Gulvlageret.dk
Great product, great quality but delivered damaged.
It was really great product and I was happy for the quality. But it was delivered with a damage. I have videos and photos as the evidence. I was lucky that I ordered 60cm extra than what I was needed and managed to avoid the damaged part. I was bit angry when I open and then cooled down after I measured the length and got to know that I ordered the extra 60cm.
7 March 2023
Reply from Gulvlageret.dk
Hi Mathuvathanan
I am sorry that there was damage to your vinyl floor, will you send me information on which of your vinyl floors was damaged and I will make sure you are credited for the 60 cm.
Please send information to info@gulvlageret.dk with reference to your order number and which product was damaged.
All the best
Paw - Gulvlageret.dk
Reply from Gulvlageret.dk
Hi Peter
Thank you for the 5 stars, they are appreciated!
Regards Paw - Gulvlageret.dk
Reply from Gulvlageret.dk
Hej Mathilde
Tak for den fine anmeldelse, den er vi rigtig glade for!
Venligst Paw - Gulvlageret.dk
Reply from Gulvlageret.dk
Hej Ronni
Mange tak for anmeldelsen, den er vi glade for!
Venligst Paw - Gulvlageret.dk
Dårlig service! Keep away!
Dårlig service!
Spørger ind til et produkt for at sikre mig, at de har det på lager inden bestilling, da jeg skal bruge varen til en bestemt dato. Her får jeg at vide, at når der står, at varen kan afhentes indenfor syv dage ved varen, at så passer det. Det gjorde det så ikke. Varen kan nu først leveres i uge 11. Sindssyg dårlig service, at man fra kundeservice ikke har styr på sine egne produkter og leveringstider. Meget uprofessionelt.
---------
Bad service!
Inquiring about a product to make sure they have it in stock before ordering, as I need the item by a certain date. Here I am told that when it says that the item can be picked up within seven days of the item, that it fits. So it didn't. The product can now only be delivered in week 11. Insanely bad service, that you from customer service have no control over your own products and delivery times. Very unprofessional.
26 January 2023
Unprompted review
Reply from Gulvlageret.dk
Hej Stefanie
Jeg skal beklage at din ordre er så længe under vejs, jeg har kigget historikken på din ordre igennem, og kan se at din vare desværre i flere omgange er blevet udsat af leverandøren, det skal ikke læses som en undskyldning for den lange leveringstid, blot en forklaring.
Du er velkommen til at kontakte mig på info@gulvlageret.dk for yderlig forklaring.
I apologize that your order is taking so long to deliver, I have looked through the history of your order, and can see that unfortunately your item has been postponed several times by the supplier, this should not be read as an excuse for the long delivery time, just an explanation.
Feel free to contact me at info@gulvlageret.dk for further explanation.
De bedste hilsner
Paw - Gulvlageret.dk
At det kom somdet skulle.
1 December 2022
Reply from Gulvlageret.dk
Hej Susanne
Tak for din anmeldelse!
Venligst Paw
Very nice service also in the showroom…
Very nice service also in the showroom in Aarhus!
31 October 2022
Reply from Gulvlageret.dk
Hi Otilia
Thank you for your review, we greatly appreciate that 🙂
All the best Paw - Gulvlageret.dk
Intet at klage over også leverede på…
Intet at klage over og de leverede på ønskeede dag
Alt perfekt
30 September 2022
Hurdig levering og god kvalitet.
14 June 2022
Reply from Gulvlageret.dk
Hej Jacob
Vi er glade for at du har taget dig tid til at anmelde din oplevelse hos Gulvlageret.
Vi håber at dit køb hos os fortsat vil leve op til dine forventninger.
Hvis du skulle få brug for information om dit køb f.eks. omkring vedligeholdelse eller montering kan du skrive til os på info@gulvlageret.dk
Med venlig hilsen
Kasper
Gulvlageret.dk
Super levering.
10 June 2022
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