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Rated 1 out of 5 stars

I have not yet visited any of their outlets but I made a phone call to almost every outlet and kept doing so for 2 hours. Nobody picked the phone EXCEPT for a gentleman Mr.Hasnat,[ EME branch]who not... See more

Rated 1 out of 5 stars

My husband purchased a single shirt piece of 6-pound Boski from the Gul Ahmed branch during the winter season. However, the staff did not provide the complete shirt piece and instead gave a leftov... See more

Rated 1 out of 5 stars

Very disappointing customer service from Ideas. I purchased a bedsheet online and requested an exchange for an unused and unopened product. First, I was asked to visit the branch, then provide the... See more

Rated 1 out of 5 stars

It's been nearly a month of Back and forth emails. I purchased something during a easypaisa campaign. I had a issue with the product so i returned it. They issued me a half value voucher. I rejected i... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Men's Clothing Store

Information provided by various external sources

Welcome to Gul Ahmed Shop! Buy Women's Fabric, Apparel and Accessories, Men's Apparel and Accessories and Home Textiles. COD Available in Pakistan.


Contact info

1.8

Poor

TrustScore 2 out of 5

33 reviews

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1-star

No history of asking for reviews

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1.8

All reviews

(33)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst online service

Worst online service

I ordered charcoal color and they send me gray one. It was already opened in the courier bag, it was not ironed properly and very rough. Once i tried to contact their customer service they said again contact to another number.

Not a worthy reply. Even i will never recommend to anyone in future.

I have all photos and screenshots if anyone wants to connect with me. It will appear in their system.

24 July 2024
Unprompted review
Rated 1 out of 5 stars

Pathetic Products with Pathetic Services

I purchased pair of compressed pillows from f10 islamabad branch. After uncompressing them i am not satisfied with the product. Pillows are substandard and appear not to be properly filled. I went to the store and they said we cannot return or exchange since they are now uncompressed. This is despite the fact that at time of purchase there was no sample producto check the quality even though we asked for checking. I lodged a formal complaint with them as well and want to leave a negative review so that other people are not fooled into purchasing this and other substandard products.

13 July 2024
Unprompted review
Rated 1 out of 5 stars

Highly disappointed with Gul Ahmed

Highly disappointed with Gul Ahmed! This is the second time they have ruined my online shopping experience. I ordered four articles from their website, but they delivered only two of them fine. The other two were different to my requirements. The quality of the fabric was also very poor for those articles. They looked nothing like the pictures on their website. After calls and email, finally they respond to my complaint and sent an email to exchange my order from the nearest branch. But the staff was not professional and they have no respect for their customers. Moreover, I had to pay extra amount to exchange those articles. Overall, that was worst experience for me. Do not waste your money and time on them.

13 January 2024
Unprompted review
Rated 1 out of 5 stars

They cancel your order without notice

They cancel your order without notice. Then if you order again they would send you only item in the price of two. These are horrible people. Helpline staff is worst, they simply tell you nothing could be done at our end. Worst worst worst brand.

12 December 2023
Unprompted review
Rated 1 out of 5 stars

Shame on the Staff of "IDEAS - By GulAhmed"

I've went to IDEAS with my Mother and bought 2 suits from there, they never allowed us to open the packaging at their Shop, once we reach home and opened the Parcel and found the quality was very poor, we've decided to go back and change the product, then we picked up another dress and get back to home, this time the quality was as same as previous one but the product were torn as well.

Today on 13th September 2023, at around 8:00PM, My mother went to the shop with my uncle then they disrespected them and misbehaved my Mother and uncle and said that the product is fine and we have torn the product, they were accusing us.

I have no other words to describe how the staff of "IDEAS - By GulAhmed" is disrespectful to their Customers and that's how they treat new customers.

Guys, Stay away from IDEAS, the staff of PrimePoint, AL-Karam & J. is much humble and respectful to their staff, I recommend to shop from them, even if you ask them to exchange the product they will happily deal and respect your decision.

Shame on the Staff of "IDEAS - By GulAhmed"

13 September 2023
Unprompted review
Show reviews in all languages. (33 reviews)

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