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Rated 1 out of 5 stars

It's been nearly a month of Back and forth emails. I purchased something during a easypaisa campaign. I had a issue with the product so i returned it. They issued me a half value voucher. I rejected i... See more

Rated 1 out of 5 stars

My husband purchased a single shirt piece of 6-pound Boski from the Gul Ahmed branch during the winter season. However, the staff did not provide the complete shirt piece and instead gave a leftov... See more

Rated 1 out of 5 stars

Extremely disappointed with my recent purchase. I spent considerable time browsing and selecting an unstitched fabric based on the color displayed on the website, only to receive a product whose colo... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Men's Clothing Store

Information provided by various external sources

Welcome to Gul Ahmed Shop! Buy Women's Fabric, Apparel and Accessories, Men's Apparel and Accessories and Home Textiles. COD Available in Pakistan.


Contact info

2.0

Poor

TrustScore 2 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.0

All reviews

(29)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They don't care about Customers

It's been nearly a month of Back and forth emails. I purchased something during a easypaisa campaign. I had a issue with the product so i returned it. They issued me a half value voucher. I rejected it and asked for a full value voucher. It's been 5 days since then and i haven't heard a word from them. I've done probably 30k of shopping on their online store in the past and that's how they treat their old loyal customers. Aonchi dukhan pheeka pakwan wali misal hy. Ideas customer service is garbage and very slow.

31 May 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed with my recent…

Extremely disappointed with my recent purchase. I spent considerable time browsing and selecting an unstitched fabric based on the color displayed on the website, only to receive a product whose color was significantly different from what was advertised.
The time spent choosing the product, placing the order, and waiting for delivery has been wasted. Such a major mismatch between the advertised item and the actual product is highly frustrating and disappointing. I hope this issue is addressed promptly and that greater care is taken to ensure products are represented accurately on the website.

15 June 2026
Unprompted review
Rated 2 out of 5 stars

Not good experience

⭐⭐

I have purchased from Gul Ahmed a few times before, which is why this experience was disappointing. The product looked great online, but the actual quality did not meet my expectations.

The fabric felt different from what I was expecting, and the color was not as close to the website photos as I had hoped. For the price being charged, I expected better consistency and quality control.

Overall, not the worst experience, but definitely not good enough to make me excited about ordering again.

7 June 2026
Unprompted review
Rated 1 out of 5 stars

I have bad experience with gulahmed…

My husband purchased a single shirt piece of 6-pound Boski from the Gul Ahmed branch during the winter season. However, the staff did not provide the complete shirt piece and instead gave a leftover cut piece.

Now, not even one full kameez can be stitched from it. The staff is not accepting their mistake and is arguing instead.

This is not professional behavior. Your staff should learn how to properly deal with customers.

11 January 2026
Unprompted review
Rated 1 out of 5 stars

Bought item online

Bought item online, has been nearly 2 weeks and parcel has not been delivered. They use crappy TCS courier service where parcel is sitting there without trying to deliver. Have contacted them and Ideas gul Ahmed and both customer service is bad.
I told them to use another courier service. They told me I will have to reorder the item but the item is out of stock. They are making no attempts to get the parcel back and try to redeliver. Instead told me once the item comes back to them they cannot reattempt delivery with another courier. Instead I will have to reorder. Pathetic and stupid customer service!

4 January 2026
Unprompted review
Rated 1 out of 5 stars

All branded clothes are producing SEE…

All branded clothes are producing SEE THROUGH fabrics especially all summer collection. yesterday went to buy IDEAS shop to buy wife's clothes but couldn't purchase due to very low quality and all summer articles were see through (stitched and non stitched both).

29 October 2025
Unprompted review
Rated 2 out of 5 stars

Late Delivery

It is written in website that delivery is in 5 to 7 days and I order from Gul ahmed 2 weeks ago and i didn't receive products yet 😩

21 August 2025
Unprompted review
Rated 1 out of 5 stars

They have ruined my family member's Eid…

They have ruined my family member's Eid dress purchase. Initially they said they have cancelled the order due to payment issues. When I shared the account info, in regards to them getting the payment, they simply tried to put the blame on me and asked me to be patient. Next they tell me that the payment will be reimbursed after Eid. Now they are not receiving the calls. Helpline inaccessible. Morons at their best.

1 June 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

Very bad experience 👎👎Disappointing experience with [IDEAS]! I ordered a dress that looked great in the pictures, especially the dark brown color. However, the actual product was a letdown - the color was off, and the fabric quality was subpar. Doesn't match the online description. Wouldn't recommend.

16 May 2025
Unprompted review
Rated 1 out of 5 stars

I bought (Power Marine) perfume from…

I bought (Power Marine) perfume from the Gul Ahmed outlet, and it was a complete waste of money. They claimed it would last 8 to 10 hours, but in reality, it doesn't even last 2. The lasting is extremely poor — it fades away in no time. It feels like buying an overpriced bottle with no quality.

What makes it worse is their customer service. After raising a complaint, there was no proper response or support. It shows how little the brand cares about its customers. Honestly, a product like this from a big name like Gul Ahmed is unacceptable.

I'm beyond disappointed. I would never recommend Gulahmad to anyone. It's overpriced, overrated, and offers zero value. A total disappointment — zero stars.

30 March 2025
Unprompted review
Rated 1 out of 5 stars

I just visit the store and bought a…

I just visit the store and bought a bedsheet with the price tag mentioned 5k something with 50 %off but when I went to counter they said these are previous prices it's actual price is 6k or something...they are just scamming their customers....

9 December 2024
Unprompted review
Rated 1 out of 5 stars

Worst online service

Worst online service

I ordered charcoal color and they send me gray one. It was already opened in the courier bag, it was not ironed properly and very rough. Once i tried to contact their customer service they said again contact to another number.

Not a worthy reply. Even i will never recommend to anyone in future.

I have all photos and screenshots if anyone wants to connect with me. It will appear in their system.

24 July 2024
Unprompted review
Rated 1 out of 5 stars

Pathetic Products with Pathetic Services

I purchased pair of compressed pillows from f10 islamabad branch. After uncompressing them i am not satisfied with the product. Pillows are substandard and appear not to be properly filled. I went to the store and they said we cannot return or exchange since they are now uncompressed. This is despite the fact that at time of purchase there was no sample producto check the quality even though we asked for checking. I lodged a formal complaint with them as well and want to leave a negative review so that other people are not fooled into purchasing this and other substandard products.

13 July 2024
Unprompted review
Rated 1 out of 5 stars

Highly disappointed with Gul Ahmed

Highly disappointed with Gul Ahmed! This is the second time they have ruined my online shopping experience. I ordered four articles from their website, but they delivered only two of them fine. The other two were different to my requirements. The quality of the fabric was also very poor for those articles. They looked nothing like the pictures on their website. After calls and email, finally they respond to my complaint and sent an email to exchange my order from the nearest branch. But the staff was not professional and they have no respect for their customers. Moreover, I had to pay extra amount to exchange those articles. Overall, that was worst experience for me. Do not waste your money and time on them.

13 January 2024
Unprompted review
Rated 1 out of 5 stars

They cancel your order without notice

They cancel your order without notice. Then if you order again they would send you only item in the price of two. These are horrible people. Helpline staff is worst, they simply tell you nothing could be done at our end. Worst worst worst brand.

12 December 2023
Unprompted review

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