Guitarbitz Guitar Shop Reviews 

1,704
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Purchased a guitar and case, really good price on the discontinued guitar, received a £20 discount on the case really pleased. The service and delivery were first class. Only one gripe ~ The advert... See more

Company replied

Rated 4 out of 5 stars

I feel confident in going to Guitar Bitz for my guitar needs, they not only keep a good selection but also have a good depth of knowledge of the products they sell. Best of all, they are Fender s... See more

Rated 5 out of 5 stars

After doing some research on local music stores, I made a five hour round trip to Guitarbitz Guitar Shop in Bath to collect my Takamine acoustic guitar. As expected Sam was very helpful and nothing... See more

Rated 5 out of 5 stars

I've been a customer for a few years and never had a problem. Great selection of products and delivery always comes next day if you order early enough. Highly recommended. Hoping to order some ho... See more

Company details

  1. Music Store

Information provided by various external sources

Guitarbitz Guitar Shop is based in Frome on the Somerset & Wiltshire border, UK (only a short drive from Bath, Bristol, Trowbridge, Wells, Warminster, Taunton, Bridgewater and Exeter). Selling a wide range of electric guitars, acoustic guitars and bass guitars from major brands such as Fender, Yamaha, PRS, ESP, Tanglewood, Martin and Squier to name just a few. As well as selling a huge array of accessories including Electric/ Acoustic/Bass/Classical guitar strings, soft cases, guitar straps, etc, they also sell a wide range of guitar spare parts including machine heads, saddles, top nuts, control knobs, guitar pots and lots more. Guitarbitz have a while you wait string change service, and will also perform repairs and guitar set-up at very reasonable prices. If you can’t make it to the shop, visit their website or give them a call. All orders have Free UK express delivery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,704)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent advice and assistance

I was searching for an electro-acoustic guitar for my 11 year old son, the challenge being getting the right size for him.

Guitarbitz were absolutely fantastic providing advice, guitar sizes, and recommendations, I would highly recommend them.

18 December 2014
Unprompted review
Rated 5 out of 5 stars

Guitarbitz Frome

My son had purchased a cover for his huge Orange big amp thingy, from america, it was pricey, poor quality and it didn't fit!! I found Guitarbitz on the internet and phoned them. so helpful, knew exactly what was needed, ordered one of their covers there and then, it arrived the very next day, well packed and the cover is good quality with Orange logo and it FITS, perfectly all for under £20.00. So pleased with this purchase, wish they were all like that..Thank you Guitarbitz.
Von and Ben

15 December 2014
Unprompted review
Rated 5 out of 5 stars

Very quick and efficient.

I bought the guitar (candy apple red Fender Strat) for my son's Christmas, so I can't comment on the item personally.
The quality of service however is simply first class. Communication, delivery, security, promptness etc. I could go on.
Absolutely delighted, proper way to run a business.

11 December 2014
Unprompted review
Rated 5 out of 5 stars

Excellent personal service

I ordered a case on line for my husband's new guitar. It was delivered the next day in person. Unfortunately, I ordered the wrong size, but there was no quibble about replacing it. Again, the new one was delivered in person.

10 December 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

After being messed about by a local company who couldn't even be bothered ringing me back with a price for the guitar I wanted, despite several visits to the shop, I found GuitarBitz via amazon. They had the guitar I wanted, at the price I wanted, I ordered it online and it arrived 3 days later in perfect condition. Excellent service

10 December 2014
Unprompted review
Rated 5 out of 5 stars

Good price and service!

I ordered 4 sets of Rotosound Yellows and they arrived within 2 days, so not only are they a good price but they were sent out promptly too. While Guitarbitz continues to have such prices and service, I'll carry on buying my strings from there.

9 December 2014
Unprompted review
Rated 5 out of 5 stars

A-OK

My order was delivered, as promised, next day. Everything was present and worked fine.

8 December 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

I use Guitarbitz to buy gifts for my boyfriend and their recommendations are really useful. Their delivery service is also fantastic and I couldn't recommend them any more highly.

4 December 2014
Unprompted review
Rated 5 out of 5 stars

Urgent parts required

I needed the correct replacement part for my Gibson cs336 urgently. Called guitarbitz explaining I needed the parts next day and they quickly dispatched. I was back in business the next day.
Great service,
Thank you,
Alex.

4 December 2014
Unprompted review
Rated 5 out of 5 stars

Quality and efficiency

First purchase (machine heads) - not let down on quality or efficiency. They said they would be here and they were. I fixed them inside 20 minutes of getting them they went straight on no messing and look good. Thanks

3 December 2014
Unprompted review

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