I Have Catologued my review for a later time, if needed, Thankfully the CEO of Gtx, Matt is a very reasonable man. If you have any issues, reach out to Matt, obviously his a busy man, So may not b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
We are the world leaders in game servers and dedicated servers plus we are also an 'official' Teamspeak3 Provider. Cheap Game Servers.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best customer support for anything, ever
James Knott was an absolute gem!
He helped my with a few issues I was having, was incredibly quick with his responses. The best customer support for anything I've ever received. He was polite and helpful. I hope I don't need any more support, but if I do, I hope I get James!
Brilliant
quick efficient responses from the admin team.
probably imo one of the easiest server hosts to add mods and edit files on everything is essentially there when you hire out the server.
Have been using GTX for nearly 6 years…
Have been using GTX for nearly 6 years and they have always been competitively priced. Great customer assistance from the team including Taylor. Cheers
Great day one service
Great day one service. Taylor is an asset! Thanks
Gaming server implementation fault.
Small problem with the implementation of a gaming server. Taylor got right on it and we were up and running in 5 minutes. Couldn't ask for better really.
Quick response!
Excellent Service and Support
James Knott the operator was absolutely amazing and knowledgeable. Answered all my questions and fixed the problems my servers were having in a timely manner.
Best Service Team!
John at GTX Gaming has been an amazing member of the support team. Always polite, helpful and answering my questions when they arise. Totally would recommend GTX Gaming for all your hosting, they aren't just cheap but also really helpful (Not just John)
Ease of use
Ease of use. Multiple games are available to host. Customer service is fast and efficient, they dont wast your time with "dumb" ideas. They know the games and are able to help. I host 3 game servers with them ad will host more here as needed.
James Knott amazing admin help help me…
James Knott amazing admin help me out very fast 10/10 service
I have used GTX for a number of years…
I have used GTX for a number of years for various gaming servers and have always found them to be prompt and very helpful. The servers themselves are very reliable and easy to use. Uploading files is very simple.
If you're unsure, give them a go. You won't regret it.
Excellent service
Excellent service, absolutely fantastic support, and the servers are set up quickly. You can change the game, upgrade your RAM, etc. at any time. For me, it's the best provider. A small note: I'm from Germany and glad I found this service.
Transparent pricing and helpful staff
I am not particularly tech-savvy. The Help Desk staff and chat staff are incredible communicators and extremely helpful when I needed help setting up my server.
What a good customer agent
What a good customer agent, he even enter in my hytale server to test some things.
More than 5 Star service!
I have been with GTXGaming for many years across several games.
Not only are their rates reasonable or better than other hosts, but their quick and easy setup and rapid and excellent customer service is 5 star!
I won't use another host for our servers.
Debi, Family & Friends
USA
A fast, reliable hosting provider
A fast, reliable hosting provider, offering a wide range of servers and games. Prompt to reply to tickets, and good value for money. Also, they sometimes do game giveaways on their Discord server!
Customer Service has been a huge help…
Customer Service has been a huge help with getting everything set up and ready for me, answered every question was very patient with me, Shout out to david
No basic server upload support
They advertised being able to host my game. I joined and found there was zero documentation for how to bring over saved file. Reached out to support same day, they were very criptic, so i asked for refund. They decided to continue on trying resolve problem instead.
Turns out the game needed to be updated, but I would get an error. They had to update it on their end.. and were nice enough to let me know that because 48 hours had passes, that I was not elgible for refund, even though their service was not running the game I uploaded (even provided the file to support and images of where the file was placed.. but instead they tried to sell me paid migration service!

Reply from GTXGaming.co.uk
Absolutely top notch service
Absolutely top notch service, Taylor was awesome helping me get my server working perfectly. 100 recommend.
Excellent Customer service from Taylor
Excellent Customer service from Taylor who responded within minutes to my queries and gave detailed step-by-step instruction to fix any issues I presented.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







